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Tips and tricks

Find handy hints on using your Dyson machine and the Dyson App. And post your own to help other members.

  • 95 Posts
  • 128 Replies
TIPS - CORDLESS VACUUM

How to: Clean the common areas of your house

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TIPS - AIR TREATMENT

5 ways to improve indoor air quality

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TIPS - CORDLESS VACUUM

How to: Maximise your cordless vacuum's battery life

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95 Posts

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Krish06New Member
asked in Tips and tricks

v15 detect Dyson Torque Drive Motorhead stopped working

My  Dyson Torque Drive Motorhead v15 detect stopped working tried cleaning it . Still it doesn't work.  It has stopped working completely now . Any idea what could be the reason ??

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4 months ago
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Sing141Novice Member
asked in Tips and tricks

Good battery, clean machine, but cuts out.

V10 Animal Purple cordless. Battery indicates it is charged. It is clean and filter is clean. When I pull the trigger it starts but immediately stops. However, if I hold my hand over the front (where attachments are attached) to seal off suction, it will run until I remove my hand and then it immediatelly stops. during the time it is running there are two blue lights.

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4 months ago
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dbarber170New Member
posted in Tips and tricks

dc40 hard to push

Another reason for this could be that the post-motor filter is not properly installed.

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4 months ago
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michellecatRookie Member
asked in Tips and tricks

Recycle refund £65 incentive- terrible customer service and still no money back

Has anyone else experienced absolutely terrible customer service from Dyson regarding their recycle refund service initiative of £65 back. I’ve contacted customer service three times now asking where my refund is as it was supposed to arrive in 14 days and yet it’s been over a month. Everyone I speak to says someone will call within 48 hours and each time I receive absolutely nothing. I’m getting increasing frustrated and getting absolutely nowhere with customer service? Anyone else? 

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4 months ago
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fmayer2New Member
asked in Tips and tricks

Terrible Customer Service Experience

A couple of months ago my machine would turn off after a few minute of use. I called Dyson and the tech ran me through some steps and said it was the main unit while I thought it was the battery. I purchased a new main unit. It worked for some time and now I have the same issue. It stops after a minute of use. I have tried for more than a week to get someone on the phone without success. The wait times are 60 minutes without a call back option. I tried the automated text method that said it was the battery and that someone would contact me in 24-48 hours which did not happen. If it is the battery, I don't think I should pay again when I was told it was the main unit. This is the worst customer service experience that I have had in a long time. 

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4 months ago
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shambhalaRookie Member
asked in Tips and tricks

Cleaning the cyclone on a V6

Please can you tell me how do I clean all the clogged fine dust that is behind the mesh on the cyclone? The instructions say to use the brush attachment but I need to get the contents from inside out. When I shake it, some dust comes out a bit like shaking flour through a sieve but some of it has clogged and won't move.Any tips would be welcome.  

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5 months ago
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Robdale800New Member
asked in Tips and tricks

Why is my Dyson V6 cordless vacuum displaying 7 flashing blue lights?

Hi there, my Dyson v6 has stopped working, I've cleaned it, and it still seems to be charging when I connect it, but when I hold the trigger, the blue light on my v6 flashes 7 times, does anyone know what the problem is please ?(Moderation edit - title updated)

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5 months ago
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Bobbie28New Member
asked in Tips and tricks

Dyson V12

Have just set up my new Dyson V12, works ok does what it says on the tin BUT it didn’t mention a wobbly wand in the blurb, any rectification modules forthcoming out there, I would be most grateful as a wobbly wand ain’t no good to anyone………..thanks in anticipation, regards Bob 

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5 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Dyson Zone™ Apple Watch controlsHEADPHONES - CONNECTION JOURNEY

 Dyson Zone™ headphones Apple Watch The 6.2.23380 update to the MyDyson™ app brings you the ability to control and interact with your Dyson Zone™ headphones using your Apple Watch (requires watchOS 9.0 or later).You can access and adjust Equaliser (EQ), Active Noise Cancellation (ANC) and airflow settings, check remaining filter life, and view real time air quality (AQ) and in-ear sound level data. Quick and easy control, on the go!Battery and filter life levelsIn-ear sound levelsAir quality levelsANC and EQ controls If you’ve not yet download the MyDyson™ app or paired your Dyson Zone™ headphones, take a look at the Dyson Community articles below: Downloading the Dyson App Pairing your headphonesWe’d love to hear what other features you’d like to see!

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Bronze Level Contributor
6 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Robot: SchedulingROBOT VACUUM - DYSON APP - KEY FEATURE

Did you know you can use the App to set a schedule for your robot? Well, you can!Whether you want to set it as you get home from work or just at the weekends, your docked robot is ready when you need it, and on standby when you don't.Scheduling allows you to set your robot off to clean at a time that suit you, as well as providing the choice to select the cleaning mode it operates in. Our ‘Understanding your robot’s cleaning modes’ article explains the difference between these individual cleaning modes. To start using scheduling, your machine will need to be connected to the app. On the home screen press the ‘Schedule’ icon in the bottom right-hand corner. This is symbolised by a clock face pointing to the 12 and 3 position.Read more about this feature on our ‘Scheduling your robot’ article. If you own either the Dyson 360 Vis Nav™ robot vacuum or Dyson 360 Heurist™️ robot vacuum and have mapped and zoned your floor space, you can customise which zone(s) are included in the scheduled c

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7 months ago
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Community Moderator
LyndseyCommunity Moderator
published in Tips and tricks

Dyson Airwrap™ multi-styler: Achieving your styleTIPS - HAIR CARE

Want to watch a quick, step-by-step guide to achieve your ideal style? The Official Dyson YouTube channel hosts a vast array of content which is designed to help you do exactly that.Each of the bespoke videos not just helps you achieve your chosen style but provides a range of handy tips and tricks along the way. From a sleek side part to that stretched blow out look, our video styling guides show you how to get the look you want.To get started, simply choose the video that suits your look or visit our Dyson YouTube channel and use the on-screen search option or navigate through the playlists to start viewing more tutorials and insights for creating your look. Beachy curlsUsing the NEW Dyson Airwrap Diffuser attachment Twist out lookUsing the NEW Dyson Airwrap Diffuser attachment Layered blow outUsing the NEW Dyson Airwrap Large round volumizing brush attachment Sleek side partA sleek, everyday look with minimal flyaways. Using the Soft smoothing brush and Coanda smoothing dryer.  Merm

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Stuart
Dyson Community Manager
7 months ago
DavidTaylor
DavidTaylorCommunity Superuser
published in Tips and tricks

Eight reasons to Connect your Dyson to the MyDyson App

Connecting a Dyson to the MyDyson App is a straightforward process, in my opinion it brings a wealth of convenience and control to your fingertips. Whether you own a Dyson air purifier, vacuum cleaner, or light, this integration allows for even easier management and unlocks more features than I’ve seen before. Features Unlocked with MyDyson App Integration Remote Control: You can control their purifiers, robots and lights remotely via the app. Adjust settings, change fan speeds, activate purification modes, or schedule cleaning tasks all from your smartphone or tablet.  Real-Time Monitoring: Monitor the air quality, filter life, and device status in real-time. To me, this data helps me make informed decisions about my indoor environment, especially around cooking times and spikes in pollen.  Scheduling and Automation: Set up schedules to have the Dyson operate automatically at specific times. For instance, you can schedule the air purifier to run during the night or the robot vacuu

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Stuart
Dyson Community Manager
7 months ago
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Inquisitive23New Member
asked in Tips and tricks

Smart Plug and Dyson Fan Heater - Will it work?

Hi, I have an old Dyson Fan Heater (A series). I want to know if i can use smart plug with this. When I use it works but doesnt start. I have to manually press on button on the remote. How to sort this? Thanks in Advance Sudha

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8 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Create a Topic/PostTIPS

Whether it’s the first time you’re wanting to post a new topic, or you just need a reminder of how it’s done, this article should provide all the info you need. As a registered Community member, you can post a new topic at any time – whichever page of the Community you’re on.If your viewing the site from a desktop, you just need to click the purple button in the header which reads “Create your topic”. Mobile users will need to click the purple button in the lower right hand corner of their screen.Alternatively both sets of users can just simply click Create new topic.Create your post by following the steps below: Choose either a ‘Question’ or ‘Conversation’.  Use ‘Question’ when you need an answer or solution.  Use ‘Conversation’ when you want to share something and involve the community in a discussion.  Enter a ‘Title’. Make sure this relates to what you’re posting about and try to make it engaging and eye catching.  Add a ‘Description’. This is the main body of your content. Try t

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Mel H
8 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Keeping your vacuum performing at its bestTIPS - VACUUM CLEANERS

Knowing which part of your machine should be cleaned and when can make all the difference in your home. Become familiar with the user manual, more specifically the areas that detail the ‘Cleaning’ and ‘Washing’ of the vacuum’s components can help you do just that! Here are some of our top tips to help you maintain optimum air flow, performance and pick up in your home: Filter maintenance is key - Keeping the machine’s filters clean is more important than you might think. It helps to ensure optimal performance, suction power and that all important removal of ultrafine particles. Instructions on filter maintenance does vary between category, so make sure you’re refereeing to your manual for recommendations. These articles can help to:  Cleaning the filter(s) on your cordless vacuum cleaner  Cleaning the filter(s) on your corded vacuum cleaner Cleaning the filter(s) on your robot vacuum Maintaining the brush bar - Regularly checking for hair, dirt, and debris will help to ensure optima

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8 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Clean the common areas of your houseTIPS - CORDLESS VACUUM

Did you know with the right tools, accessories, and vacuum cleaner, it’s possible to keep your home looking spotless?To help you tick all the boxes during your next dedicated deep clean, here’s Dyson’s step-by-step guide to cleaning common, high-traffic areas of the household, such as the staircase, hallway and living room, including tips on removing household dust and cleaning different floor types. How to: Remove household dust How to: Clean your staircase How to: Clean your hallway How to: Clean your living room How to: Clean carpets, remove stains and which accessories to use How to: Clean hardwood floors, remove stains and which accessories to useEach of these article not only feature the step-by-step guide, but highlight three top preparation tips and a list tools you’ll need to get started. Read the full article on cleaning the common areas of your home by clicking on our ‘How to clean the common areas of your house’ link.If you’d like to share your own tips on cleaning, feel fr

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8 months ago
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siberianNovice Member
asked in Tips and tricks

Dyson Cordless - Cleaning dust bin / container. Is there an easier way?

We have a kennel of Siberian Huskies and though we have several Dyson corded vacuum cleaners many times for a quick clean it’s easier to get a cordless version. I had my eye on the V12 but the static electricity makes the dog hairs cling to the canister requiring me to be able disassemble the pod from the main body and use a compressor to clean it out. Can you entirely and easily separate the waste container from the main body to clean it? Thanks for your replies siberian (Moderation Edit - Tags Added/Title Updated)

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9 months ago
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PaulybhoyNew Member
asked in Tips and tricks

DC07 intermittent problem..Cleaned and new air filter kit ordered..Has anyone changed the motor on on of these?

My original Dyson DC04 recently packed up after 20 or so years,purchased a 2nd hand DC07 root cyclone,that seemed to work fine,but after paying for it,and its 1st real test run,cuts out after about 40 seconds

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9 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Dyson reveals the most neglected spots during a deep cleanTIPS - CLEANING

Did you know that 44% of people in the UK don't clean their mattresses? And there are other places many of us forget too - skirting boards anyone? Following the publication of Dyson's first Global Dust Study, we reveal the most neglected household cleaning spots along with some top tips for a deep clean by Dennis Mathews, Dyson Research Scientist in Microbiology.Dyson’s first Global Dust Study reveals that one in three people clean only when they spot visible dust on their floors. However, fine dust is invisible to the naked eye and collects in most places in the home - areas we don’t even think about cleaning. While dust is seemingly innocuous, in reality, it's a complex matrix of organic matter, that includes dead skin cells, hair, dust mites, dust mite faeces, bacteria, mould, small insects and other fibres and particles. Many of these components can trigger allergies and impact our well-being. In this article we highlight the 10 top places most people forget to clean around the hom

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Stuart
Dyson Community Manager
9 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Vacuum cleaner: Our Summer cleaning checklistSUMMER CLEANING

See Dyson's checklist for cleaning common areas of the home this Summer.From cleaning the bedroom, staircase and living area, we’re making it even easier to get started whilst using a Dyson vacuum cleaner and accessories. Here’s Dyson’s step-by-step guide to cleaning common, high-traffic areas of the household, including tips on removing household dust and cleaning different floor types. How to: Remove household dust How to: Clean your staircase How to: Clean your hallway How to: Clean your living room How to: Clean carpets, remove stains and which accessories to use How to: Clean hardwood floors, remove stains and which accessories to useUnsure on which accessory to use? check out our ‘Understanding the tools and accessories’ articles on the links below: Dyson Cordless vacuums: Understanding the tools and accessories Dyson Corded vacuums: Understanding the tools and accessories If you’d like to share your own tips on summer cleaning, leave us a reply in the comment box below.

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9 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Air Treatment: Three benefits of replacing home air purifier filters regularlyAIR TREATMENT

Air purifiers help improve indoor air quality by trapping dust, allergens, and other visible and microscopic particles floating around your home. In order for your air purifier to work properly, it needs a filter replacement on a regular basis. Many air purifiers will alert you when the filter needs changing, either on the machine itself or with a connected smartphone app. By properly maintaining your air purifier and replacing the filter at regular intervals, you'll continue taking advantage of cleaner air at home or at the office.In this article we take a look at why filters need to be replaced, how often and how you can recognise the sign of a expired filter. Why do home air filters need to be replaced?According to the U.S. Environmental Protection Agency, we spend approximately 90% of our time indoors, and indoor air quality can be five times worse than outdoors due to the concentration of pollutants. Indoor air pollution is made up of small particles like dust, dander, bacteria, a

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10 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Happy birthday, America - Essential pre/after-party cleaning tipsTIPS - CLEANING

Let's be honest: If you’re planning any celebration, you usually start weeks, if not months in advance - with all the stops being pulled out to impress family, friends and put on a show for the neighbours. With the entertainment, décor and food being the stars of the show, the pre/after-party clean-up will have no doubt taking a back seat. We’re here to help!Our community team have put together a step-by-step guide to cleaning common, high-traffic areas of the household, including tips on removing household dust and cleaning different floor types. How to: Remove household dust How to: Clean your staircase How to: Clean your hallway How to: Clean your living roomDiscovered a stain on the carpet or hardwood flooring, don’t worry! These tips should help see it gone!  How to: Clean carpets, remove stains and which accessories to use How to: Clean hardwood floors, remove stains and which accessories to useWe hope these tips go a small way in making your 4th of July celebration go even smoot

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Stuart
Dyson Community Manager
10 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

Keeping your purifier performing at its bestTIPS - AIR TREATMENT

Here are a selection of tips that could help maintain optimum air purification performance in your home:Your Purifier, Purifier Heater and Purifier Humidifier are engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively. Clean the sensors regularly - Keeping the sensors clean and clear of debris will help the machine accurately record data and react to particle detection in the home. Read the ‘Cleaning the sensor’ article to find out where they are on your machine.  Clean the machine regularly - Wiping the machine over with a dry cloth will help remove a build-up of dust and debris. Read the ‘Cleaning the machine’ article for all a list of places to check. Before cleaning your machine, ensure that it is turned off at the socket and unplugged.If you’d like to share any tips on this, please feel free to post

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Jack
Dyson Community Manager
10 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to: Clean a car interior effectivelyTIPS - CLEANING

Car interiors can get dirty quickly, especially with pets and children aboard. It can be hard to figure out where to start, especially as dust, allergens and mould can thrive under the right conditions, but cleaning your car's interior is actually a very simple process. In this article we take a look five simple steps for cleaning your car interior quickly and effectively at the same time. Stage 1. PreparationBefore you start cleaning, it's important to prepare all the tools/accessories you’ll need to clean. Making sure you have the following on hand:Vacuum cleaner with crevice tool, stubborn dirt brush or multifunction brush, and mini turbo brush. Read our Dyson Cordless vacuums: Understanding the tools and accessories article for a full list of accessories and instructions for use.   Garbage or recycling bags. Bags or containers to collect any object in your car. A damp cloth. Step 2. Empty the carThe first step is to open all car doors to ventilate the interior while cleaning, avoid

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Stuart
Dyson Community Manager
10 months ago
Stuart
Dyson Community Manager
StuartStuart - Dyson
published in Tips and tricks

How to Tackle Pollen Season: Top Tips from a Dyson MicrobiologistSEASONAL ALLERGY TRIGGERS

Globally, having an allergy to pollen (also commonly known as hay fever) is one of the 10 most common allergies.To better understand this impact, our team recently spoke to Microbiologist at Dyson who shared their insights to tackle pollen this season. Including methods to identify the cause of allergens, potential triggers in the home, through to their recommendations to help minimise exposure to pollen allergens.“While symptoms can be managed medically, understanding your allergy triggers enables you to better anticipate your allergy flare-ups and take precautions when necessary.” (1) Anticipate allergy flare-upsDifferent types of pollen trigger reactions from different people – some people are allergic to tree pollen which is common in spring; others have a problem with grass pollen that is more of a summertime issue, while others have trouble with weed pollen that is common in the fall. In tropical and more temperate climates where ferns thrive and plants do not need to go dormant

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Stuart
Dyson Community Manager
10 months ago
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