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Dyson Hair dryer, Hair straightener and Hair styler

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aelizalovejoyNew Member

asked in General discussion

When will the Dyson Mother's Day Ceramic pink and rose gold hair care machines be available in my country?

I’m wanting to purchase a dyson airwrap but I’m wanting to get the ceramic pink colorway. Can i find a release date for it anywhere because i know we will have it in the the US.(Moderation edit - title updated)

15 minutes ago

val-tinaNew Member

asked in Maintaining your hair care machine

Hair wrap

Hi all, I hope all is well.I'm reaching out because I need to know if I can buy just the HAirwrap base unit without any of the attachments.I received the complete set as a gift a while ago, but I lost the main unit during my last vacation, which was really disappointing. I'd like to replace it without having to buy all the tools again. Is there any way to purchase just the base unit? thank you for your support. Have a great weekend

1 hour ago

Steph91New Member

asked in Everyday use

dyson hairdryer makes my hair greasy more quickly

Hello,I got a new Dyson hairdryer recently and I've noticed when I dry my hair, even without using the styling attachments, it gets greasy much more quickly. It is just happening with the Dyson as I dried my hair with my old Philips hairdryer to check and my hair lasts much longer in between washes than with the Dyson. I haven't changed anything in my routine and no new products so it has to be the hairdryer but i can't work out why?? Or how to fix this. Any ideas? Thankssteph

13 hours ago

thecosmicalsNew Member

asked in General discussion

Black stains on Dyson Airwrap multi-styler in color blue/blush

Few months ago I bought a Dyson Airwrap multi-styler in color blue/blush and after 1-2 month of inconsistent and gentle using, I notice strange prints or stains, can't identify it. I thought it was dirt and tried to wipe it off, but it didn't work out. So now I think it's a coloring problem. Can you please explain me what's wrong with my styler and how can I fix that issue.

13 hours ago

VafaNew Member

asked in Maintaining your hair care machine

Dyson supersonic

My Dyson supersonic new i use only one time its turned off and now not working plz help

17 hours ago

Milissa7New Member

asked in General discussion

Has anyone whose Supersonic died received a satisfactory solution - or response- from Dyson?

Hello Everyone,I have read a few comments about Supersonice hair dryers dying shortly after the warranty ran out and had a similar experience. The mortar on mine died at around 2.5 years- it just stopped powering on. I took it to a Dyson repair store and was told that it couldn’t be fixed. They weren’t even allowed to open the hair dryers to look at the motors. They told me that the lifespan of the hairdryers in typically around 5 years, but mine was only 3- but the warranty was expired. They said there was nothing that they could do, other than offer me a 20% discount on a replacement. I find it outrageous that a $500 hair dryer is now trash after such a short period of time. Especially since I only used it 2-3 times a week. I’ve had other hair dryers last over 5 years for less money and other Dysob products last more than 15 years. As much as that upsets me, the fact that Dyson will only offer a 20% discount on a replacement is infuriating. Dyson regularly offers 20% discount

22 hours ago

Antony2020New Member

asked in General discussion

dyson coralle straighteners

Why won't dyson honor their warranty, I sent a set back under warranty and they replaced as machine faulty, replacement set have developed an issue which renders them an ornament and they refuse to look at them saying they are not under warranty but I have the email with the warranty dates on and they are still under warranty as I speak??? I have better ways to spend £400

1 day ago

NourNew Member

asked in General discussion

order shipped withouf tracking

My order shipped 3 days ago , but there is no tracking number

2 days ago

sue39362New Member

asked in Everyday use

Air quality with Airstrait

I just purchased the Airstrait. The two times I have used it, my Dyson air purifier has gone to severe air quality. Has anyone else had this problem? Freaks me out!

3 days ago

Soha CanavatchelNew Member

posted in General discussion

Bought Airwrap in India and was told by Dyson US that we could exchange but they are now refusing. Comments welcome.

I got the air wrap in India as a gift, but have moved to the US since. Chatting with the Dyson US customer service I was told that once I moved to the US, I could get it checked and exchanged if everything was ok but the repair center said they don’t do international exchanges. I talked to the customer care again and now they are saying the same thing that they cannot exchange. They lied and now I am stuck with this $600 product that I cannot even use. Here is the chat with the customer care attached.

3 days ago

SilvanaNew Member

asked in General discussion

Dyson UK voltage

HiI have a UK bought Dyson Airwrap, so I want to know if can I safely use it in Perú (South America) ?Many thanks in advance ☺️

3 days ago

28chilukuriNew Member

asked in General discussion

Dyson corrale

On screen, a warning triangle with a thermometer symbol.

3 days ago

lscsjNew Member

posted in General discussion

My hair is completely broken! Did anyone else airwrap damaged or break their hair?

Airwrap has broken my hair. Anyone else had this issue. Where is see splinters of my hair in the filter. I have stopped using it for 2 weeks now. (Moderator Edit - Tags Added)

8 days ago

diana.suhovichNew Member

asked in General discussion

Airwrap Volumizing Damaged My Hair

Hi everyone! In the last couple of months, my volumizing brush head has been burning the ends of my hair. Thankfully, I contacted Dyson and they were more than willing to send me a replacement. Am I the only one with this issue? I purchased my machine in 2021. (Moderation Edit - Tags Added/Category Updated)

8 days ago

ashton0000New Member

posted in General discussion

Treatment of professionals has tarnished my impression of the brand.

I am the owner of a hair salon in my city and we all use Dyson Supersonic Professional hair dryers. Our clients expect an elevated and high end experience and we have been very proud to represent Dyson as our tool of choice. Recently I returned my hair dryer for a simple warranty claim. My agent was polite and told me it would only be 7 - 14 days before I had my new dryer. Fast forward to now, I have spoken to three more agents trying to confirm updates on my order and have only just now been informed the Supersonic Pro is out of stock. Had i known this before, I would have simply purchased a new Supersonic at my local beauty supply to use in the meantime. Now, it has almost been a month and I have been losing valuable time behind the chair using a cheap, off brand dryer. All agents have refused to escalate my issue to case managers and I am now having to take my issue public. Poor treatment of any of your customers is unacceptable, but especially when we are relying on your product t

9 days ago

arieltucci83Rookie Member

asked in General discussion

professional model of supersonic hair dryer out of stock….. still

I have been a long time loyal customer of Dyson hair care technology. I’ve been using the supersonic professional dryer for the past 7 to 8 years. I bought the newer model maybe a year ago and it just stopped blowing hot air.My first dealings with support promised a swift Return/exchange however they were out of stock. I’ve since then, spoken with three different people on separate occasions and have been told three separate things.I am struggling to perform the quality of work that I’m used to giving my clients.I’ve also had to spend money on a subpar replacement dryer. Does anyone know what’s actually going on? I feel like there’s more to the story here… the filter definitely seemed like it was going to be an issue with this model.Honesty and transparency would be appreciated as we’re (sounded like there are a lot of professionals in the same boat) stuck here, waiting in the dark.

9 days ago

AnuvanshNew Member

asked in Maintaining your hair care machine

no update on my exchange

My machine stopped working after 2 months of buying it. I raised an exchange request for it. I sent the product within 2 days and it has been more than a month since I got a update.EVERYTIME I chat or email you guys, there’s just a standard reply “You’ll get an update in 24 hours”. After that? Nothing happens. After chatting about 15 times, you finally decided to send my exchange order but THAT GOT CANCELLED FOR NO REASON. I see the machine is available. But it got cancelled.And now you guys have even stopped replying to my emails.Is the customer service limited only till we’re buying the product? Because it seems like that. When I wanted to buy the product EVERYTHING was pretty smooth and fast. And now nothing is moving.

9 days ago

JonathanchuaRookie Member

asked in General discussion

dyson warranty for airstrait

I am having problem with my airstrait been using it for 2 weeks and today suddenly it won’t work. I ‘ve been using the right which plug and the test and today suddenly it didn’t switch on. the only concern for me is I bought the Dyson airstrait in Dubai and I have moved to Malaysia for now . Can I still get the warranty in Malaysia . I won’t be going back to Dubai anytime soon as my work needed me to be in Malaysia .

9 days ago

HazelwithoutnutNew Member

asked in General discussion

Dyson airwrap purchased in the US and doesnt work in the philippines. what to do?

Hi. Im new to the community. My aunt in the US recently purchased a dyson complete airwrap as a gift for us and brought it here in the Philippines. Unfortunately, we cant use it here due to the difference in voltage. Asked dyson philippines customer care if they can swap or recommend any transformer converter but they said that its best to ask Dyson US on it. Is there any particular brand of transformer or coverter available in the philippines that we can purchase to make this work here? I know we can no longer use the warranty since its only valid in the US and we can bo longer return it to US too since the number of days for return already lapsed so we are just exhausting means to make it work here in the Philippines. Any leads eill be greatly appreciated. We just dont wanna wast the money spent on this dyson so we better make this work here.

9 days ago

Londonno1Novice Member

asked in General discussion

Why won't my Dyson Airstrait straightener switch on?

Has anyone else had problems with their airstrait? I’ve had two machines delivered now and both have the same problem,,,, no power to it! just wondering if I am just unlucky or is this an issue for anyone else (Moderation edit - title updated)

9 days ago

TetianaNew Member

asked in General discussion

help plese

Hello. My hair dryer has a problem. When I turn it on, it immediately turns off, and so on again and again.... I use it and I have to dry my hair and constantly hold the power button with my finger so that it doesn’t turn off. Then after 3 minutes it starts working normally and won’t turn off on its own. This really bothers me, is it possible to subdue it? Thank you, with best regards, Tatyana

11 days ago

ca.izabelaNew Member

asked in General discussion

airwrap stopped working after two months.

I’ve cleaned the filter after each use, I’ve been nothing but gentle to it, and this thing stops working mid use. How is this possible?

11 days ago

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