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Dyson air treatment machines

Dyson purifiers, humidifiers, fans and heaters

557 Posts
0
03MbechNew Member
asked in Controlling your Dyson air treatment machine
P07 and P09 settings

Is it possible to have the fan turn on if the room temperature gets to s certain temperature?(Edited by moderator – Tags added) 

2
Charliebrown
Gold Level Contributor
2 years ago
Gminors
GminorsNovice Member
posted in General discussion
Next Air Purifier release should include a dehumidifier!

We’ve seen Dyson Air Purifiers with optional models that can add humidity to the air in dry climates, but for a lot of us (maybe most of us), we need to DEHUMIDIFY more often.In New Zealand, the humidity here outside ranges from 70-90%, especially towards the north. An all in one air purifier, winter heater, fan AND dehumidifier would be so epic.I’d suggest that it come in the form of a desiccant style dehumidifier so that it can maintain consistent performance through the full range of temperatures, and also have a constant drain tube option so the water container wouldn’t need to be replaced so often. Does anyone else think this would be a good idea in their region of the world?

1
Stuart
Dyson Community Manager
2 years ago
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Helmut4BoskoneNew Member
asked in Scheduling
Time Zone

When I try to set up scheduling on my Pure Cool Link, the app tells me that the unit is not synchronized with the app in the same time zone. I have set the time zone correctly in the app. How can I get this set correctly? As it is I can’t use scheduling.(Edited by moderator – Tag added) 

1
Stuart
Dyson Community Manager
2 years ago
Charliebrown
Gold Level Contributor
CharliebrownGold Level Contributor
asked in General discussion
Switching between products

Anyone know why can’t I swipe between my products in the App?

2
Stuart
Dyson Community Manager
2 years ago
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acousticbikerNovice Member
asked in Scheduling
HP07 not following schedule in app

I have an HP07 running in my office and have set a schedule in the app to turn on in Auto mode only during weekday work hours. I’ve noticed in recent days that the schedule doesn’t seem to be working - not turning off or turning on per the schedule. It seemed to be working up until fairly recently. (Edited by moderator – Tag added) 

4
A
2 years ago
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Partyof5New Member
posted in General discussion
Aroma Diffuser and/or lit candles

I have always enjoyed a light pleasant and attractive smell in my home. Partly because it helps in disguising unwanted pet odor. Also bcs I love an amazing smelling home that's pet safe, and contains no harsh chemicals. I guess this is both a question and Discussion. Will the scent of either a Aroma Diffuser (which has controls for the Density of the Aroma as well as the concentration percentage), and/or a lit scented Candle affect the performance of the Dyson purifier cool TP07. I noticed when I turned it on again, the readings went immediately to the red, saying bad air quality, etc. This was after moving it to where it's potential home may be, which was only 2 feet away from where I turned it on for the very first time. I did go ahead and turn off my aromadiffuser and lid the candle. Mind you, both were in use when I initially turned it on when I was getting to know my machine.  It stated my air was good then. Will this be an issue with these machines moving forward? Any one else ha

2
A
2 years ago
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BetsymoRookie Member
asked in Maintaining your Dyson air treatment machine
Ph01 tank status is empty (but it's not)

I have had two PH01's for about 18 months now. They're great, except one of mine is stuck on the fact that it thinks it's, water tank is empty. But the tank isn't empty. I've filled it to various levels over days. I've tried to power cycle it in different ways for different periods of time. Nothing is working. What can I do to get it to sense that the tank has water? 

8
H
2 years ago
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docrotyNovice Member
asked in General discussion
DYSON PH04 (Humidifier) with bad smell, even after deep clean/clean filters

Does anyone have a solution? Tech support said I should email them and they have not responded for 3 days. Customer service has been getting worse over the last few years. (Edited by moderator – Title amended and Tags added) 

14
D
2 years ago
I
ikeman624Rookie Member
asked in Maintaining your Dyson air treatment machine
Is it safe to have Dyson HP04 running 24/7?

Hi everyone,I Just got the HP04 and placed it on the Master Bedroom & have been using it since the day it was delivered. This triggered the question if running the Humidifier 24/7 set to 40% and the Purifier in Auto Mode will damage my HP04; granted that whenever the Air Quality settings have been reached my HP04 goes into Standby Mode; still I’m concerned that not turning off my damage it. What is Dyson recommendation on the continuous and/or uninterrupted usage for the HP04? Is it Ok to not turn it off? Should i just limit the usage to 12 hours intervals per day?Thank you all in advance for your help and input.Cheers!(Edited by moderator – Tags added)

4
A
2 years ago
C
comanNew Member
posted in Controlling your Dyson air treatment machine
Feedback and suggestions

Hello! Just a few features that would be very nice to have. Need to be able to control machines from a web interface / web page from web browsers, so that they could be controlled from desktop computers as well.More integrations such as with IFTTT would be really useful.Need an option to get notifications/alerts as emails as well, such as filter replacements and malfunctions, not just as mobile notifications.There are no Android widgets for the mobile app.It would be convenient to be able to choose the app's home screen so that the first screen that opens up could be the remote controller screen. Thanks!

3
A
2 years ago
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acousticbikerNovice Member
asked in General discussion
HP07 running non-stop in Auto mode

I recently got an HP07 and run it in Auto mode. I’ve noticed that it’s always on even with AQ being good. I previously had an HP02, which would stop completely when AQ was good and then start back up as needed. I’m wondering whether this is expected behavior for the HP07, especially given that filter life will likely be shorter with it running continuously vs intermittently.(Edited by moderator – Tags added)

10
Stuart
Dyson Community Manager
2 years ago
A
anthohughsonNew Member
asked in General discussion
Dyson Purifier Humidify+Cool Formaldehyde™ PH04 Running on High fan when set to AUTO

Hi, my fan has been running on high all day when I’ve set it to AUTO. I bought it earlier this week and when I initially set it to AUTO the fan was at a low speed. The app is showing that the ‘Auto Target’ air quality is being met, but it’s still on a high setting when on AUTO. Does anyone have an answer for why this is happening?

2
Stuart
Dyson Community Manager
2 years ago
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YeknomyeknomNew Member
asked in Air quality
can i get notifications about air quality from my air purifier and heater?

The monitor is good but I only remember to look at it every now and then, missing periods of bad air where I could have acted, opened a window or something like that.  Wouldn’t it make sense for a notification to be sent if the air got really bad?  Does this exist?  It can certainly notify me when the filters want replacing so it doesn’t seem out of the question.

2
Gminors
2 years ago
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pjaglowiczNovice Member
posted in General discussion
Pump problems on Dyson Pure Humidify + Cool PH02 and Pure Humidify + Cool Formaldehyde PH04

Purchased a Dyson PH02 Pure Humidity + Cool in December, 2021. Shortly after, I noticed that the water reservoir wasn’t going down, indicating that the air wasn’t humidifying. After working with multiple Dyson Customer Service techs who appeared not to know what they were doing, they finally agreed for me to get a new replacement model for my defective one. Because Dyson had no PH02 models in stock, they sent me a replacement PH04 Pure Humidifier + Cool Formaldehyde model. Very shortly after getting the replacement, a warning appeared on the Dyson Link App that the pump was no longer working. Then I was told I would have to wait 5 weeks for a new pump because they were out of stock. Told Dyson this was unacceptable as I needed the humidifier before the end of the winter when it would no longer be needed. I am now on my 3rd humidifier and now worrying that I got an expensive “dud” that may be prone to pump problems. I’ve seen similar pump problem comments on the various internet forums.

10
P
2 years ago
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etoilevyNovice Member
asked in General discussion
How to tell if the UV light is working in PH03?

Is there a way to verify and see that the UV light is working on my humidifier? The water in the tank has been getting cloudy even with a deep clean. It wasn’t an issue before and my only assumption is that the Uv light stopped working and is making my water get filled with bacteria.

5
DavidTaylor
2 years ago
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EffinianNovice Member
asked in General discussion
Filter Supply problems

We’ve spent £2,400 on heat and cool fans that Dyson can’t source filters for…. Soon they’ll be £600 ornaments if Dyson don’t get their act together. When are the filters going to be available?

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F
2 years ago
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Gold Level Contributor
GraceWoodGold Level Contributor
asked in Maintaining your Dyson air treatment machine
Air Treatment - Filters - Lifespan / Expiry

Hello, How long are my filters meant to last? Thank you.

7
S
2 years ago
Gminors
GminorsNovice Member
posted in General discussion
CO2 Monitoring

As a suggestion, it would be great if purifiers could monitor and graph CO2 levels in ppm in the home. CO2 levels are a great way to monitor how stale the air in the house is. The purifier may not be able to reduce CO2 in the home but by helping users monitor it, people can proactively know when to increase ventilation in the home.  CO2 monitoring is a requirement in many commercial scenarios and businesses for their staff and customers and it would be great to be able to bring this to the home in a simple and easy way. 

5
Gminors
2 years ago
T
Terry BassRookie Member
asked in Controlling your Dyson air treatment machine
how to change cool air to warm on auto mode

Hi, I have the DYSON PURIFIER HOT+COOL FORMALDEHYD model and I have it on auto all day and night. My problem is it continuously blows cool air and can get very draughty during the day and the room gets cold in the night. So recently I’ve turned it off at night time but surely this shouldn’t be the case. Is there a way I can adjust the temperature so it’s warm at night and preferably during the day. Many thanks in advance,Terry (Edited by moderator – tags added)

4
V
2 years ago
d0x360
d0x360Rookie Member
asked in General discussion
difference between v1 & v2 of the purifiers? Also a quick sound question

So I just bought a Dyson v1 air purifier.  I'm not sure what the model number is, I think it may be C2A-US-NNA6739B-465...or that's just it's SSID lol.Anyways I honestly did no research on the product because I wasn't planning on buying it but I got an email from a friend and the price seemed good... Well.. Dyson good.  I did have one previously that was much shorter and I believe also a v1 that I got on amazon but it was apparently from a 3rd party seller and there was a warning about how the warranty wouldn't be honored unless I bought it from an authorized seller so back it went before I ever opened the box.  Shame though because that one apparently had a heat function.So basically I'm just curious about my machine and what's different about it from a v2 feature wise aside from the LCD screen on the v2.Oh and one other thing..noise levels.  How loud is the fan supposed to be?  I have it set to max (10) and it's at least twice as loud as my $16 target fan.  Is that normal?  Does the

2
d0x360
2 years ago
E
etrainNew Member
asked in Maintaining your Dyson air treatment machine
Filter Upgrade - Combined filter vs duel use - Not represented in the IOS app

I own a Dyson Pure Cool. Since Dyson has done away with producing 2x seperate filters for this model (HEPA and Carbon Filter) and have amalgamated both into one filter.This change has not been implemented into the IOS App, specifically when you click on the cog icon top right and go into the ‘your machine settings’ then scroll down to ‘Air’ heading and click on ‘Filter management’…..the app still shows the device as having seperate filters, which by the way you need to reset filter life on each one. Even though as mentioned it is now only one filter. Will this be changed? There is also the heading ‘using your machine’ that also refers to 2x seperate filters that needs to be changed.(Edited by moderator – tags added)

1
Stuart
Dyson Community Manager
2 years ago
J
JjacciiNovice Member
asked in Air quality
Sudden Chemical Odour?

Been using the hot & cool formaldehyde for months, daily with no issues but out of nowhere it started emitting a chemical like odour. Similar to the smell of permanent marker ink. I didn't pick up where it was coming from for a day or so but determined its definitely from the machine after having it off for a period. My filter is still at least 90% but has it taken in something unusual and been compromised? I don't use chemicals around the machine, the only thing I can think of is maybe some spray hand sanitiser being used in an adjacent room which causes the VOC to rise as I walk past. It doesn't smell spoiled or rancid in any way, but is headache inducing. I've stopped using immediately on realising the issue. (Edited by moderator – Tags added and moved to ‘Air quality’ forum)

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Stuart
Dyson Community Manager
2 years ago
J
janelyNew Member
asked in General discussion
Purifier Heater - How to turn on heater without remote

Hello, I have an HP04 2nd generation hot & cool air purifier and can't find my remote. Anyone know how I can turn on the heater manually? It's disabled in my phone app bc I'm in the U.S. It's really cold here and our building's heater is out. :((Edited by moderator – tags amended)

2
S
2 years ago
D
Delosk8New Member
asked in Maintaining your Dyson air treatment machine
what this icon means? ph01 won’t start deep cleaning cycle

I did follow my dyson app tutorial about deep cleaning, but all I get is this on the screen :/can anybody help? That’s what happened (Edited by moderator – tags added) 

1
DavidTaylor
2 years ago
G
Gold Level Contributor
GraceWoodGold Level Contributor
asked in Air quality
My graph data isn't updating straight away

My mum and me share a purifier, we’ve noticed the air quality on the home screen is showing as good, but the graph says its bad, why don’t they show the same? 

6
Stuart
Dyson Community Manager
2 years ago
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