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Cordless vacuums

Dyson Cordless stick, Multi-directional and Handheld vacuums

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mickandlesleymNew Member

asked in General discussion

wand/shaft V11 absolute

Hi, I have the V11 absolute. The blue shaft has come apart at the top where it goes into the lid of the bin. Where the red button is. The grey piece is now hanging by the wires. Is this common ? The machine is only just 2 years old. Never ever had this issue with the cheap vacuums.

6 months ago

JS2004Rookie Member

asked in General discussion

Dyson V15 Detect Absolute - Filter options

Hi, I recently bought the V15 detect absolute - but was looking at replacement filters as I intend to wash them regularly and want a spare. On the parts selector I see two types:My machine has the purple one - but is the blue one compatible with my machine? Cheers

6 months ago

JuliusRookie Member

asked in General discussion

V7 Stops after 10 seconds on max power

I have had the V7 for a little over 2 years. Over the last 6 months, maybe longer, the max power works for just a few seconds before it shuts off. Looking at various forums on the net, this is an extremely common problem. I have read all the usual answers supplied by Dyson on here but really what they need to do is fess up there's a huge issue here. All this “it’s not charging etc”. So, after 10 seconds the V7 dies, plug it back onto the power for just a second and hey presto, it works on minimum power again for enough time to vacuum the entire house. Come on Dyson, admit there is a technical fault!!

6 months ago

GuybrushRookie Member

asked in Maintaining your cordless vacuum

Dyson V15s Submarine - a few questions

Hye,we just bought the new v15s Submarine and are quite happy with the product. The Submarine itself however, is a bit tricky when it comes to cleaning it after using it. You not only clean milk or ketchup stains, you also use it around the toilet. It’s not ideal to have to clean the brush with your hands from a hygienic perspective. Would it work to put it into the washing machine, using the most sensitive program available?And: Where can a second brush be ordered? It would be great to have a spare one available.Looking forward to your replies! Thanks!

6 months ago

The1andyjNew Member

asked in General discussion

Black Friday Offers

Hi there! i recently bought (18/10/23) a V15 which has just decreased in price for Black Friday. Will I have to send this back and re order to get the cheaper price or will Dyson refund the applicable decrease? I’ve been calling customer services but keepgetting called away with work 🙄Anyone been in this position before?

6 months ago

Nigel1976Novice Member

asked in General discussion

V12 filter options

I am looking for clarification of the filter options on the V12.There are three variants: yellow, gold and prussian blue. In an earlier post Jack wrote: “The machines themselves are identical aside from the colour, the level of filtration offered, and the additional accessories they come with. ……. HEPA filtration is included on two of the three machines available - the Gold/Gold variant, and the Prussian blue/Copper variant. The Yellow/Nickel variant traps 99.99% of microscopic particles and allergens as small as 0.3 microns.”However on the Dyson website there is this information in the sections headed Specifications which seems to be at variance with this.Yellow: Filtration - Advanced FiltrationGold: Filtration - Whole-machine HEPAPrussian blue: Filtration - Advanced FiltrationI also note that the gold variant has less suction power and is heavier than the other two colours. Is this a consequence of HEPA filtration?

6 months ago

PamirRookie Member

asked in General discussion

Dyson V10 Boing Sound Not working

Grateful for any help/suggestions as I need a clean house again! We had out Dyson V10 for just under 2 years. It suddenly stopped working and now making boing/boing sounds only when pushing the trigger. We clean it fully, changed filter and can’t see any blockages. Has anyone else had the same issue. Unfortunately, it only had a one year warranty. Thank you so much!

6 months ago

JohnhNew Member

asked in General discussion

v8 brush bar noisy

v8 brush bar noisy.Take brush bar head off and the machine is very quiet when on.Put the brush bar head on and the machine becomes very noisy

6 months ago

David11New Member

asked in Using your cordless vacuum

Animal v8 battery

Hi guys, my Animal V8 doesn’t last long at all, if I get 10-15 minutes out of it, that’s a lot - that surely can’t be right, can it!? Any advice would be greatly appreciated.

6 months ago

sthetfordRookie Member

asked in General discussion

V8 handheld pulsing with clean filters when on MAX - Ideas?

Had this V8 for just over a year, well maintained and now all of sudden it’s pulsing on Max. Filters have been washed and cleaned and even the main cyclone cylinder. Works when the filters are removed, but not the front one when inserted. Does anyone know why this might be - wait times of an hour on customer service line are impossible and not what i expect for such an expensive (and new) item so they can’t help. Feels like the newer ones don’t last as long as the old ones (which was fine for 4 years). Any thoughts or help gratefully received.

6 months ago

CordlessVacuumGuideNovice Member

published in General discussion

Comparing Dyson Models V7, V8, V10, V11, Outsize, Omni Glide, Micro, V12 Detect, and V15 DetectSPOTLIGHTED POST

I read this post in the forums a few days back» And it mainly discusses the differences between the V6 and the V15 based on product specifications. As someone doing this for a living, I feel that there’s more nuance in comparing vacuums rather than just relying on manufacturer specifications.For example, the post states that the run time of the V10 to V15 models is 60 minutes, which isn’t entirely accurate since the newer models use newer battery technology that runs further.The V10, for instance, exceeded the 60 minute run time claim, but with the crevice tool. Stick a nozzle and that number goes down to around 41+ minutes give or take.The V15 Detect ran for more than 80 minutes during my tests with the laser slim roller, and over 56 minutes with the standard nozzle in the lowest setting.Power difference between the V8 and V10 isn’t as signifcant as the numbers suggest and this is backed up with the cleaning experiments.I’ve tested all these products extensively » And here’s a post o

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6 months ago

Nigel1976Novice Member

asked in General discussion

I am confused about the v12 - Can Dyson help to clarify the online options?

I have been told that Dyson vacuum cleaners are the best and I want to buy a Dyson vacuum cleaner. But I am confused and the Dyson website is the source of my confusion. It is the v12 I want, but should I get the v12 detect slim or the v12 detect slim absolute? I thought the difference was simply that the v12 detect slim absolute had more accessories and it cost more. Let’s go to the Dyson website to confirm and learn more about the v12https://www.dyson.co.uk/vacuum-cleaners/cordless/v12/reviewsThe reviews are good but at the bottom the page the v12 detect slim costs £529.99 and has 8 accessories while the v12 detect slim absolute costs £479.99 and has 4 accessorieshttps://www.dyson.co.uk/vacuum-cleaners/cordless/v12/detect-absolute-yellow-nickelBut here the v12 detect slim absolute costs £529.99 and has 9 tools and accessories.https://www.dyson.co.uk/vacuum-cleaners/cordless/v12Here the yellow v12 detect slim has 8 accessories and costs £529.99. Change the colour to gold and we s

6 months ago

frank_stattiNovice Member

asked in Using your cordless vacuum

Cordless Vacuum - On/Off button not working

The on off button is not working on my cordless vacuum. Sometimes it will run for a minute but the it stops and won't start. The unit is fully charged as per the display.(Moderation Edit - Removed Sensitive Data)

6 months ago

CordlessVacuumGuideNovice Member

posted in General discussion

Dyson Gen5 Detect and V15 Detect - Detailed Comparison on YouTube

I just posted a detailed review on the Dyson Gen5 Detect and V15 Detect on YouTube. Questions and comments are welcomed.

6 months ago

ZiachuNew Member

asked in Maintaining your cordless vacuum

Cleaning/replacing parts of V15 (cat’s smell)

I mistakenly used my V15 cordless Dyson to regularly clean up cat litter in the bathroom. After about a year, it developed an unpleasant odor.I would greatly appreciate any advice on how to eliminate the smell from my V15.Here’s what I’ve tried so far: • Dismantling certain parts and cleaning them with vinegar and other cleaning agents. • Vacuuming up baking soda and ground coffee.I’m becoming quite desperate and am considering replacing specific parts like the main tube, filter, and main container, if they are available for purchase separately.

6 months ago

HangingwoodNew Member

asked in General discussion

Shag pile Carpet - Vacuum cleaner recommendations

Which is the best vacuum / head to use on a very deep pile carpet?

6 months ago

FyliseRookie Member

asked in General discussion

Dyson v15 Submarine - Online Registration Problem

Hello everyone! Why can't I register my new dyson v15s vacuum cleaner?(Moderation Edit - Sensitive Data Removed)

6 months ago

JPSNew Member

asked in Maintaining your cordless vacuum

DC34 Power lead extension - Can it be used?

Does anyone know if there is a power lead extension for the DC34. I need to extend the powerlead from the mains socket to the push in connection with the Dyson 34 rather than extend the install another power socket.

6 months ago

Phill1957New Member

asked in Using your cordless vacuum

V15 vs V10 - charger backward compatibility

Just bought a V15. Also I have a V10 Absolute.Can I charge them in either charger base ?Are the accessories also interchangeable?Thanks

6 months ago

jrouseNew Member

asked in Maintaining your cordless vacuum

V6 Bin Flap Stuck! How can I fix it?

the flap between the nozzle and bin is stuck in open position, usually give it a flick and it frees but seems really stuck ,how can I access it to free it

6 months ago

Szycke19Novice Member

asked in Using your cordless vacuum

V8 cordless - solid blue light but no power

I have a newly bought V8 cordless vaccuum, had it fully charged but it wont turn on when I press the trigger and only shows 3 solid blue light even after pressing for 10 seconds

6 months ago

maxspeedNovice Member

asked in Maintaining your cordless vacuum

V6 cordless servicing - Value for Money (Input welcome)

I regularly pop in and check on an elderly Lady neighbour, on one occasion she was having her V6 serviced.On another visit the following week I was asked to dispose of a new vacuum cleaner carton, I queried why having spent £75 on the V6 service, she said it had stopped working almost immediately after his visit, she didnt want the fuss of complaining.She asked me to dispose of the V6, I detest waste and looked as best I could at the V6, the head had not been cleaned, the new filter had no dust whatsoever on it and nothing in the bin. It charges up OK, the blue lights go out, it fires up immediately, no lag but cuts out within 3 seconds, put it back on charge and the lights go out very quickly, so can I assume the battery is good ?, also the suction on that very short run time us strong.It peeves me to dispose of it as I don’t subscribe to this throw away society.Any suggestion ?Regards MS

6 months ago

LeahB84New Member

asked in General discussion

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