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General discussion

Got a query that's pretty general about your Dyson air treatment machine? Get an answer from the Community here.

  • 216 Posts
  • 641 Replies

216 Posts

K
Bronze Level Contributor
KaelanBronze Level Contributor
asked in General discussion

Can I have the Airflow rate and Watts for the HP09, TP09 & HP07 please!

Hi Dyson Community, I would like to know the Wattage and airflow numbers for your HP09 TP09 ans HP07 HP09: Watts ?, Airflow ? HP07: Watts 40W on Speed 10 (no Heat). 1800W on Speed 10 (Heat 27c), Airflow? TP09: Watts ?, Airflow ? 

4
K
Bronze Level Contributor
7 months ago
C
cefNovice Member
asked in General discussion

Any idea what this icon on my Formaldehyde Purifier is?

 

5
Stuart
Dyson Community Manager
2 years ago
F
Frankee_1New Member
published in General discussion

Should I buy this Hot+Cool Dyson purifier?SPOTLIGHTED POST

Hi there, I was wondering if I should buy the Dyson Purifier Hot+Cool™ Formaldehyde. The reason why I am asking this is because I heard these are energy efficient and have low running costs on the heating side.I live in London UK, and the normal central heating is around £450 a month. I was thinking to invest into one of these and possibly have the Dyson heat my home for less?Can an owner confirm how much the heating on one of these would cost, compared to Central Heating.I will only use this for around 1-2 hours a day on low/medium heat.Thank you!

5641
A
1 year ago
W
weeRookie Member
asked in General discussion

Why is my Dyson Pure Cool Link™ TP02 purifying fan displaying an error?

Hi. Why does my Dyson Pure Cool Link™ TP02 purifying fan kept showing E (error) even I had unplug and plugged / filter still 82% (original)/ clean inside and outside but still getting Error.(Moderation edit - title updated)

2
W
5 months ago
C
cjltNew Member
asked in General discussion

Purifier Switching on by itself - Help?

My purifier is switching on by itself. It’s not on auto mode. Random times. Also it shows indoors temp as 0 degrees (I’m in Perth and it’s 35 degrees outside). Grateful for any feedback. (Moderator Edit - Tags Added)

1
A
1 year ago
Z
zlebNew Member
asked in General discussion

Wrongly bought TP04 filter for TP07. Combi vs Dual filters

Accidentally bought Dyson Glass HEPA Replacement Filter For Dyson Pure Cool™ Tower/ Desk (For TP04/DP04), but I have a TP07 unit.It fits a little bit weird but could probably work if i push it. Will this be okay? (Edited by moderator – Tags added/Title amended)  

3
Dyson Community Moderator
Community Moderator
1 year ago
P
PeteRepeatNovice Member
posted in General discussion

Maximum fan speed night mode auto

It's a shame that you can't set the maximum fan speed for auto when in night mode. Fan speed 4 is a little high/noisy so would be good to be able choose the limit ourselves for certain more noise sensitive areas to only get to a Max of 3 say.

6
A
1 year ago
B
Ben_LondonRookie Member
asked in General discussion

Huge spike in VOC levels shortly AFTER airing the room. Any suggestions?

Hello all,Trying to get my head around something that is happening in our newly built garden room. There is a huge spike in VOC levels after closing the door to outside, that goes from good all the way up to very poor within an hour, then slowly comes down over the next few days back to good. Once it is back down to green, it will stay like this for days until the door is opened again, the fresh air from outside comes in and the VOCs drop to absolutely nothing, but as soon as the door closes there is a huge spike again which. I cannot see the logic in why this is happening. There are a lot of things which could be off gassing, lots of adhesive and glue used in the construction of the room, but I cannot fathom why the huge spike is only noticeable immediately after letting fresh air circulate for a few hours. My only theory is maybe the VOCs are not being cleared in the whole room by the Dyson, only very locally to the machine and when the air from outside circulates it moves any vapour

3
DavidTaylor
6 months ago
M
MuchaelRookie Member
asked in General discussion

Dyson Humidifier - App showing drip tray overflow

On the app I getting Drip Tray overflow showing. Tried to do a deep clean but it wouldn’t respond, deleted the app and uploaded it and the message is still showing. Any ideas as to how I get rid of the message. It is dry and has only been in the house today and this warning came on at the first use.

3
M
8 months ago
E
EffinianNovice Member
asked in General discussion

Filter Supply problems

We’ve spent £2,400 on heat and cool fans that Dyson can’t source filters for…. Soon they’ll be £600 ornaments if Dyson don’t get their act together. When are the filters going to be available?

7
F
2 years ago
B
BlueMaxRookie Member
asked in General discussion

Dyson Humidifier - Why hasn't it launched in Australia

Why have Dyson discontinued the Humidifier? They are the best device around. I have 2 such devices and disappointed they are no longer available 

4
Stuart
Dyson Community Manager
2 years ago
C
cweinfeld10Novice Member
asked in General discussion

Dyson HP07 treat asbergillus penecillium mold?

Hi,Had a recent air inspection and the living room is coming back with higher levels (twice that of the bedrooms) of asbergillus penecillium which is a common mold spore.  just bought the Dyson hp07 and system is indicating air quality is good. Does this system help get rid off these mold spores? Right out of the box it says air quality is good. 

4
C
6 months ago
J
JalantikusNew Member
posted in General discussion

Anyone else get tinnitus from their Dyson Pure Hot+Cool Link™? Or other Dyson fans?

So, I am wondering if there is anyone else out there who gets pretty acute tinnitus from their Dyson fan? Initially I couldn’t figure out what was causing mine but after a few experiments I am now 100% sure it is our Dyson Pure Hot+Cool Link. Within a couple minutes the tinnitus starts up, and is glaringly obvious once the fan is switched off and no longer masking the ringing that it has provoked in my ears. A quick google finds I’m not the only one - and apparently some cats can’t stand to be in the same room as them (!?). Anyone else? Is it the same on newer models? 

1
A
1 year ago
J
jhouser244Novice Member
asked in General discussion

Dyson Purifier - Continuous monitoring issue

I have a Dp04 purifier. I can't get filter management or continuous monitoring to work, I've done all the resets several times it always says when I've reset it that it needs an update it is on auto-update but the software version hasn't changed. I saw a post about communication issues with the servers and updates with the machine. If you could please help me out I'd greatly appreciate it. 

15
N
9 months ago
M
mikeringNovice Member
asked in General discussion

PH3A Purifier/Humidifier - Shutting Down

I have had my PH3A for four days now, and it’s great except for one problem. When I use both the humidifier and purifier on auto, after a while the unit will shut down completely and won’t power back on unless it sits for 15 or 20 minutes. The 24-hour logging resets, which would tell me it’s not an auto-shutoff feature. When switched to auto purify, the fan kicks up to max, and the only way I can have both the purifier and humidifier on (so far) is to have the purifier fan on a lower manual setting.

4
DavidTaylor
9 months ago
H
Bronze Level Contributor
Heyhey88Bronze Level Contributor
posted in General discussion

Has the BP01 / Pure cool me been discontinued?

It’s been absent from the website in multiple markets for quite some time

6
A
9 months ago
G
Gold Level Contributor
GraceWoodGold Level Contributor
asked in General discussion

Replacement Battery - Remote Control

Hi everyone! Does anyone know if Dyson sell or supply free of charge replacement batteries for the Purifier remotes?I’ve been to the local shop and can’t see the same type on the shelves. They aren’t specialist ones are they? Thank you so much. Grace.

4
G
Gold Level Contributor
1 year ago
J
JillybeanNew Member
asked in General discussion

Optimum Settings For Allergies

I have had really bad congestion due to allergies and would like to know the best settings for the Dyson PH 04. It has a humidifier and purifier.  I have settings for day and night. Thank You, Jillynn (Edited by moderator – tags added) 

2
A
2 months ago
P
Plug1Novice Member
asked in General discussion

HP04 Hot + Cool Standby Power

With current rise in electricity prices, I have bee checking the standby power consumption of devices and found concerning results from my HP04. The spec says that standby power is <0.5W, however mine measures as 20W. This is plugged in with devices switched off, no continuous monitoring active.This is at least 40x the spec and at today's prices means I will pay £60 per year just to have the device plugged in.I am very interested to know what other people measure. (Edited by moderator – Tag added) 

8
P
1 year ago
A
AlfredNew Member
asked in General discussion

Dyson Humidifier (PH04) - "drip tray overflow" error continuously comes

Hi,I just got my PH04 Humidifier + Purifier. It seems that the purifier works properly, but the humidifier is not working due to the “drip tray overflow” error.To resolve it, I tried cleaning the drip tray (there’s no water at all), running a deep clean, and even doing a factory reset. However, neither was working. For the deep clean, I followed the instructions that were shown on the LCD, but the LCD didn’t proceed after I pulled out the tank. I put the tank back (the evaporator was in the tank), but the LCD didn’t show the instructions like “start the deep clean”.Any ideas on how I can remove this message and use the humidifier properly?

1
A
6 months ago
J
Jimb1006New Member
asked in General discussion

Using HP04 and humdifier in same room

Will using a humidifier in the same room as an HP04 cause the purifier to activate with PM2.5 and PM10 readings going into the 30s and fan on at 10?(Edited by moderator – Tag amended/added) 

2
L
2 years ago
K
Kieronm99New Member
asked in General discussion

How to make Purifier air stream colder

TP09 Formaldehyde pure cool - yes I know it's not an air-conditioner, but does anyone have any tips to try make the air stream cooler?  E.g. putting an Iced bottle behind or infront of the unit.

1
A
1 year ago
C
ChoranNovice Member
asked in General discussion

PH04 Smell & Baby - Any recommendations?

The PH04 is in our baby’s room, hints the neurosis about it.We put the machine in baby’s room because of the new furniture etc., and since, the room always smells a little like sweet plastic. I thought it was a mix of new baby stuff and diapers (gross), but the other day I sniffed the air purifier, and it’s the air coming out that smells! Once I took the purifier out, smell gone. I took the machine to the local Dyson store and they said it’s likely from the plastics in the machine and smells that are tightly trapped in there from manufacturing overseas. Thoughts on this? The machine’s filter was replaced last month, so that’s not the issue. Is this a health concern? I want to make sure the air baby is getting is legitimately clean.  (Moderation Edit - Tags Added)

4
A
1 month ago
5
57JamesNovice Member
asked in General discussion

My TP09 smells after 2 weeks - Suggestions?

Hi folks,I've got an issue with a new TP09 purchased directly. We've had it on maybe 6/7 hours a day, but yesterday night I noticed a smell in the room.Tonight I noticed the same thing, like a mix between butter that had gone off and mild cheese and onion crisps. I hunted around and finally sniffed the air coming from the fan and that was it. My partner thinks it smells like a plasticky smell, but I think it definitely has a more ‘organic' vibe..Nothing has been spilled on or near the fan. Has anybody else experienced this and is this a known issue with the fan? Can anything be done to fix it?

8
A
8 months ago
Gminors
GminorsNovice Member
posted in General discussion

Next Air Purifier release should include a dehumidifier!

We’ve seen Dyson Air Purifiers with optional models that can add humidity to the air in dry climates, but for a lot of us (maybe most of us), we need to DEHUMIDIFY more often.In New Zealand, the humidity here outside ranges from 70-90%, especially towards the north. An all in one air purifier, winter heater, fan AND dehumidifier would be so epic.I’d suggest that it come in the form of a desiccant style dehumidifier so that it can maintain consistent performance through the full range of temperatures, and also have a constant drain tube option so the water container wouldn’t need to be replaced so often. Does anyone else think this would be a good idea in their region of the world?

1
Stuart
Dyson Community Manager
1 year ago
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