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Cordless vacuums

Dyson Cordless stick, Multi-directional and Handheld vacuums

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SherryNew Member

posted in Maintaining your cordless vacuum

V10 Cordless Vacuum Cleaner - Not charging

I have used my new Cyclone V10 3 times before it stopped working. I diligently emptied the dust cannister after every use , cleaned it out and put it back on its charger. This last time it wouldn’t take a charge and never started again. I’ve owned it less than a month and if I hadn’t thrown out the box, I would have returned it and bought a different brand. I’m stuck with it now. I’m wondering if this is going to be a regular monthly occurrence or is it just a one time breakdown? Any experience with this? (Edited by moderator – Moved to new Topic, Tags added)

1 year ago

mhkuralNew Member

asked in Using your cordless vacuum

Can I charge my US V15 Detect at Europe?

Hi,If I buy a V15 detect in the US, can I charge it in Europe with a converter or a 220-volt charger, which I purchase separately?Thanks,Mehmet

1 year ago

lrns88New Member

asked in Using your cordless vacuum

V7 extra - suction issues!

I have the V7 extra. It charges fine, and was working fine. The roller was damaged (all the “teeth?!” had snapped off) so I bought a new one from Dyson. Since replacing, the roller spins fine, but the hoover seems to be sucking up far less. Really easy bits on the floor don’t get hoovered up. I’ve tried on both normal and extra mode. Any ideas or suggestions? I’ve cleaned the filter, I’ve checked the roller is installed correctly (and it does roll fine when being used), and its fully charged. (Edited by moderator – Tags added)

1 year ago

vac1913New Member

asked in General discussion

Using DC 47 attachments with D7 Cordless

Is there an attachment for a D7 Cordless vac that lets me use attachments from a DC47 corded vac?

1 year ago

mchillNew Member

asked in Using your cordless vacuum

Dyson v11 Torque - Attachments

The supplemental attachments only get suction in Boost mode. Is that the only mode to use for attachments. When I attach and use Med, they do not pick up anything.

1 year ago

ToniBNew Member

posted in General discussion

Dyson V8 battery has no power after 10 seconds

Ive had my V8 for about 5 years now, about 3 years ago the battery failed, I called Dyson who said they’d send me one for free as they’d had a problem with their batteries, great i thought. But now i need to replace this replacement. And lo and behold, i don’t have a serial number as it’s on the battery. I chucked out the original battery, they cant seem to help me on WhatsApp, or on the phone, even though i sent a photo of the battery,. Has anyone else had this problem. Im stuck with a V8, which i have to say when its working is great, and i cant purchase a new battery as there are several types and you have to know the serial number to get the battery, Over 40 minutes waiting on the phone. 2 days on WhatsApp and now I’m sitting here waiting for a call back……….. so i thoughts id off load all my V8 problems to you guys. Thanks for reading, bored yet,. I am…… (Edited by moderator – Moved to a new category)

1 year ago

gimNovice Member

posted in General discussion

Hair screw tool - Velvet Strip Peeling Away

Hi. Just wanted to share my experience with the new hair screw tool on Dyson V15.I have a long haired cat and the tool is really great at removing pet hair from my couch.But even though the rotating part avoids tangles perfectly, there’s a soft fabric strip which tends to just collect hair. In addition to this the fabric strip started to peel off after a month of use.Does anyone else experience these problems?The strip peels offHair gets captured by the strip (Edited by moderator – Tags added)

1 year ago

GlobenetRookie Member

posted in Maintaining your cordless vacuum

What is the Battery Cycle Life Expectancy for a V7 cordless vacuum?

We love our V7 Christmas present from last year, use it fortnightly and it has been really great, cleaned regularly, recharged fully always after use and rarely used on max suction.So it was quite a surprise today for it to suddenly stop after 10 seconds and repeat that after 4 hours charging, using a different power point. Does this mean the battery has failed after just 22 operations?If so, then we would have to go back to the old 240V unit because those battery packs would have a very large carbon footprint with such a short life, plus a battery replacement cost of $9 every time we use it. Someone give me some good news please. (Edited by moderator – Moved to a new category)

1 year ago

gimNovice Member

asked in Maintaining your cordless vacuum

What is the difference between purple and blue post HEPA filters for V15?

My V15 came with purple filter, but in the replacement parts catalog I can see 2:Blue 970013-03 Purple 970013-02Is there any difference between them except the color? Why only blue one has “HEPA” mentioned in its name? Does it mean purple isn’t a HEPA filter?Would be nice if someone could clarify this because currently it’s a bit confusing.

1 year ago

CSCNew Member

asked in General discussion

Why can’t i order the Gen5 from USA?

I can’t seem to order the Gen5 from Dyson’s website in the USA. How/when can I get one?

1 year ago

jujubee1New Member

asked in Maintaining your cordless vacuum

V12 dust bin is stuck - Help

Dust bin won’t flip open. The red release goes like it should, but the bin doesn’t open up….??(Edited by moderator – Tags added)

1 year ago

dydydyNew Member

asked in General discussion

V7 design - Are these issues fixed in newer versions?

Maybe four years ago, we bought a V7 and initially it worked fine. At some point, we discovered that the vacuum loses a lot of the dirt when you tilt it the wrong way, looking closely at it that’s a construction issue, if you overtilt it, it simply falls out. On top of that, the battery versus anti-very quickly, always, with massive degradation over the years. On max setting, It’s empty in around three seconds now from being fully charged. Also, over time, it’s efficiency in vacuuming dirt from a wooden floor got significantly worse. Are these issues, especially the possibility that dirt can fall out when over tilting the vacuum, fixed in newer versions? If so, from which version. Black Friday is coming up and we need to be deciding on another Dyson or another brand… (Edited by moderator – Tags added)

1 year ago

YiiNovice Member

asked in General discussion

About Dyson box

I ordered my Dyson V 15 Detect Absolute on Dyson.com, but I noticed that there is some scratches and dirty on the brush of my machine, and my box is also brown, I want to know if I this is a refurbished Dyson

1 year ago

DeniseNovice Member

asked in General discussion

v7 vacuum stopped working. There are no blockages or power

Fully charged, no blockages but it has stopped working. (Edited by moderator – Moved to new Category and Tags added)

1 year ago

James McCooRookie Member

posted in General discussion

DC15 Animal - Cordless equivalent

I have a corded DC15 Animal vac which I’ve had for more than 10 years that’s still in perfect working order. This vac has a 1300 watt motor which makes it a powerful machine. Do Dyson have a machine that can match this. Looking at the cordless vacs on offer I’m not confident they have. ( I have two long haired cats). (Edited by moderator – Tags added/Title amended)

1 year ago

DavesNew Member

asked in General discussion

Dyson V6 Cleaner Head - Version difference - 102882 or 102882-01

Hi, We have a V6 and Easter to replace the head as the brush had stopped spinning.We thought we had it sorted and ordered a replacement head. But the new replacement doesn't fit.Our old head is part No 102882 and our replacement is No 102882-01. The difference is the pins and the plastic around it. See attached picture. I've looked around and every website doesn't tell you which No part you're buying.Am I missing something here? Advice very much welcomed (Edited by moderator – Tags added/Title amended)

1 year ago

dennisacevedoNew Member

asked in General discussion

What is the "latest technology" difference between the V15 Detect Absolute and the V15 Detect+ "first generation"

The V15 Detect+ “first-generation” says “Save $50 on first generation Dyson V15 Detect+ compared to latest technology.”The features between this and the V15 Detect Absolute seem to be the same. What technology has changed? V15 Detect+ “first-generation”https://www.dyson.com/vacuum-cleaners/cordless/v15/detect-plus/goldV15 Detect Absolutehttps://www.dyson.com/vacuum-cleaners/cordless/v15/detect/absolute-gold

1 year ago

mjeshurun

asked in Maintaining your cordless vacuum

Dyson V11 Absolute screw sizes

Hi Friends,I own a Dyson V11 Absolute cordless vacuum cleaner.Lately, I've been having issues with the trigger button, which makes me suspect the trigger lever might have cracked.Does anyone know what torx screw drivers sizes will fit the V11?I don't currently own any torx screw drivers so I would like to order just the sizes that I actually need.Hope someone can help 🙏

1 year ago

szfaberNovice Member

posted in Using your cordless vacuum

V10 Cordless Battery Dies after 20-24 months??

I have several Dyson products and I think they are all really great. Bought the V-10 cordless 2 years ago and I have really taken good care of it. The battery dies at about the 24 month point (just after warranty expiration). I have taken care of the machine and battery and also tried Dyson’s trouble shooting tips - But the battery will not hold a charge for more than 38 seconds. A new battery is $130 through Dyson and I would hate to have to do this every 2 years. Any thoughts/suggestion? (Edited by moderator – Tags added and Moved to a new category)

1 year ago

Offspinner1New Member

asked in General discussion

V7 Animal 3 hole motorised brush head

I need to replace the motorised brush head on my V7 Animal. The brush head has 3 holes at the bottom of the tube and is 45mm in diameter. Are these brush heads available. I have no problem sourcing the 4 hole version which do not fit ( or I can’t see how they will fit). If they are not available is it possible to replace the entire motorised brush head, which I assume will contain the readily available 4 hole brush heads?

1 year ago

mdhNew Member

asked in Maintaining your cordless vacuum

Battery life in storage

I just bought a new V10 at a great sale price.We are currently renting, building our dream home. I do not want to mount the unit in our rental, in fact, we don’t need to use it all. It is for the new home. I plan to store it, new in the box, for 12 months. Will this damage my battery? Is there a better way?

1 year ago

Gen1Novice Member

posted in General discussion

Dyson V6 battery - Wrong image on website.

Has anyone ordered a V6 battery recently? I need a new one, but on the order page for the V6 battery they are showing an image of the V8 battery.I don't want to be sent the wrong battery.Here is the V6 battery. But this is the image shown on the V6 order page. 👇

1 year ago

ThefamilyNovice Member

asked in General discussion

Cordless - Replacement Part - Void of warranty

I cannot receive a replacement wand and they sent a wrong wand that fts but its wrong for my dyson and caused further damage how could they overlook all this? I'm sad big company let all this slip up. (Edited by moderator – Title amended and Tags added)

1 year ago

ThefamilyNovice Member

asked in General discussion

Stock Issue - Replacement Part

New replacement part a dnd it's warranty authorized can't believe they are still using covid as a reason why they have not been in stock really sad I've had to use the small attachment on my hands and knees to properly use my cordless vacume throughout my house (Edited by moderator – Title amended and Tags added)

1 year ago

Anonymous

posted in General discussion

Dyson V10 Pulsing - Solved

My new Dyson was delivered yesterday. After many faithful years of service, my DC59 finally gave up and went to vacuum heap. Not wanting to be without my trusted friend, I invested in the all singing and dancing V10 cyclone! It was a similar price I paid for the DC59 many many years ago. The new features swayed me, bigger bin, almost 3x the run time! Where could I go wrong. Delivery was straight forward and the delivery person was really friendly. Assembly was easy and I swapped out the wall mount within minutes. Not being able to vacuum for a few days, I went straight to the highest trafficked areas in my house. The hallway and stairs. Switching the tools/floor head was really easy, the addition of the red button was great. I knew exactly where to press. My old Dyson must have been struggling more than I knew, the bin on the new one was full after the first light once over. I switched power modes and away I went to tackle the rest of the house!After a few minutes of cleaning the machi

1 year ago

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