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Cordless vacuums

Dyson Cordless stick, Multi-directional and Handheld vacuums

812 Posts

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hphan88New Member
asked in General discussion

Why is my V15 accumulating debris outside the motor head while vacuuming on carpet?

I just got my Dyson V15 Detect a few days ago and started testing it on my low pile carpet and just noticed so much debris on the outside of the motor head (elbow and wheels). Am I doing something wrong?   

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1 year ago
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vlollisNovice Member
posted in Maintaining your cordless vacuum

Hair that Wraps Around the V10 Rollerhead's Little Wheels - How best to remove?

I love my V10 Dyson. The suction is consistently great. However, the little wheels underneath the rollerhead gather hair that gets wrapped up. This results in the wheels being unable to move which messes up the steering and scuffs my wooden floor.To clean, I have to slice the hair around the little wheels and pull it out little by little. This is way too time consuming since this has to be done after every few uses.  I feel like the roller head needs a different wheel design.  Either that or create a way for the wheels to pop out for easier cleaning. I can't be the only user who sees this as a major problem. Any suggestions? Is there an alternative roller head replacement? (Edited by moderator – Tag added) 

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Dyson Community Moderator
Community Moderator
1 year ago
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WALTRookie Member
asked in General discussion

Cordless V8 - 15 second cut off

MY WIFES V8 CORDLESS VAC RUNS THEN SHUTS OFF IN 15 SECONDS -- ALL PORTS ARE CLEAN AND CHARGER INDICATOR LIGHT SHOWS CHARGING IS IT THE BATTERY OR AN OVERLOAD ON THE MOTOR THAT CAUSES THE SHUT DOWN ?  (Edited by moderator – Tags added/Title amended)

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1 year ago
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WendyCRookie Member
posted in General discussion

Do anyone know if Dyson honour warranty if purchased on Amazon?

Hi, I’m considering buying a Dyson cordless vac but have read many reviews on Amazon that Dyson doesn’t honour the warranty if purchased on Amazon.  Where should I buy my vac so that the warranty is honoured? (Edited by moderator – Tags added) 

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Stuart
Dyson Community Manager
1 year ago
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WendyCRookie Member
posted in General discussion

Dyson vacuum on sale - Does Dyson run an after Xmas sale?

Currently the V15 is on sale for $599 *reg price $749).  Does Dyson tend to run an (even better) after Xmas sale? (Edited by moderator – Tags added) 

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Gold Level Contributor
1 year ago
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elleNew Member
asked in Using your cordless vacuum

Cordless V11 - Clear bin ejector sticking or broken - Help!

I have a V11 cordless vacuum and all of a sudden, the ejection mechanism (red lever and internal stick that pushes lid) is sticking and not opening the bin.  I now have to pry the lid open.  Has anyone else experienced this?  Nothing looks cracked or broken and it closes fine. Would rather try to fix than buy a new bin (plus they’re out of stock) (Edited by moderator – Tags added & Title amended) 

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1 year ago
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Gold Level Contributor
EaglesGold Level Contributor
posted in General discussion

Gen5 Detect - Unboxing

For anyone after an unboxing video and review of the Gen5 detect. The latest cordless stick, I’d say to give this video a watch. Its a long video, but I’ve copied the key moments:Packaging 00.08Carpet floor attachments 1.37Hepa filtration / system 6.12/6.24Max switch 8.53Display screen 9.28Tools 13.30

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Gold Level Contributor
1 year ago
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CoyoteRookie Member
asked in Maintaining your cordless vacuum

Cordless v8 Filter - star variant vs

Can you use the old pre filter to replace th new star filter on the V8 ,it fits just don’t know if it will work as well. Thanks (Edited by moderator – Moved to a new category/Title amended)

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1 year ago
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AmeNovice Member
asked in General discussion

Cordless vacuum is cutting out after 10 seconds, even though its been charging

My V7 cordless cuts out after 10 seconds even though it’s been on charge for days. It doesn’t do this every time though. I’ve checked the cable unplugged and plugged it in again 🤷‍♀️ (Edited by moderator – Tags added/Title amended) 

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1 year ago
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kimstronoffRookie Member
asked in Using your cordless vacuum

v15 detect delivered without the stick?

I’m baffled by this, but my Dyson V15 Detect seems to arrived without the long vacuum “stick” that appears in the photos/user guides. I’ve looked everywhere, triple-checked the boxes, etc. But to be fair, this seems like one of the hardest parts to overlook. Problem is, all of the help/support guides don’t seem to anticipate that a Dyson could be delivered without a fundamental part. Both phone and chat support don’t seem to be letting me through. Anyone else have this issue? And how did you resolve it?Thanks!

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1 year ago
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DanielRookie Member
asked in General discussion

Pivoting wall mount - Design Question

I have bought a Dyson V10 and attached the wall mount.It works great for hanging the Dyson and charging.But why does it have an extra clear plastic pivoting base/platform.What’s it’s use? Am I missing the point of this extra function?CheersDaniel

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1 year ago
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ElimitsRookie Member
asked in General discussion

Dyson Cordless DC44 Animal - Green Flashing Light

I have a Dyson DC44 Animal and when I press the trigger I only get a green light flash on the top and at the bottom.I have bought a new motor, battery and charger but still just get these lights on both units when pressing the trigger. I have fully charged battery.Does the bin need to be attached for the motor to work or am I missing something?Many thanks for your help in this matter. (Edited by moderator – Moved to a new category/Tags added)

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Charliebrown
Gold Level Contributor
1 year ago
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mozzyNew Member
asked in General discussion

Newly bought Cordless V8 battery issue

So I just bought a new V8 a few days ago via delivery. First charged it for 5 hours, then after 30mins of usage the battery LED indicator shows low battery. Shouldn’t the battery last for at least a few hours? It’s quite annoying cause1. it’s completely new.2. first use already have battery issue.Please help! (Edited by moderator – Tags added/Moved to a new category)

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Gold Level Contributor
1 year ago
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RoKoRookie Member
asked in General discussion

New Dyson V15 charging status stuck at 70%

Hello everyone,I have an issue with first charging of V15, is stuck at 70% (keep it for more then 48 hours). I checked charger with multimeter  is ok but battery is not taking charge. I can`t even drain battery, LCD says “Full charge before first use” .Please help!

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1 year ago
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ConnorNew Member
asked in General discussion

Cordless battery keeps dying

My machine stays on charge and the battery says it’s fully charged. When I try and use the machine it lasts a minute or two. I put it back on the charger for 20 secs and then I get another couple of minutes.Very frustrating, anyone any ideas? (Edited by moderator – Moved to a new category/Tags added) 

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Gold Level Contributor
1 year ago
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AnnamcastleNovice Member
posted in General discussion

Dyson Cordless v8 battery. Complete failure

My V8 battery has just completely failed, no warning at all, was working perfectly with no shortage of life etc, and had just stopped and won’t charged. I’ve message via whattsap and recieved a rather short and blunt “you need to buy a new battery” reply, not sure if this is automated or just a really grumpy staff member! but anyway, has anyone else ever had this? Just complete failure with no warning? Seems very strange to me (Edited by moderator – Moved to a new category)

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1 year ago
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Philip Pardoe-WilliamsNew Member
asked in General discussion

Dyson Cordless V6. Battery Care. Standby Mode

When battery is not fully used up after a job is it ok to put it back on charge once V6 has cooled down or should I wait until battery is fully run down before recharging?

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Stuart
Dyson Community Manager
1 year ago
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laechoppeNovice Member
posted in General discussion

Is my Dyson okay to use on a woollen carpet?

Hello,I have Dyson V8. I’ve moved to a flat with a wool carpet. Is there any attachment I can use on it?Thanks (Edited by moderator – Tags added/Title amended) 

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1 year ago
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DisappointedNew Member
posted in General discussion

Dyson V8 vs V8 absolute. Sales price and tool difference.

Dyson is selling same model V8 & V8 absolute for the same price. Well a week ago the V8 was $349 so I purchased it. Now the V8 absolute is $349 and guess what!! So is the V8 still. How does this make sense? The V8 absolute comes with SO MANY more accessories. So I reached out to customer service. They would rather me exchange the whole thing instead of just sending me the accessories I’m missing. WHY. Make it make sense Dyson. I asked how much the hardwood tool is on its own $110!!! That’s really the tool I’m missing. Insanity. All this just to get the hardwood tool and the same vacuum back. Now I have to pack and ship my V8 and wait til they receive my return and then they will ship the V8 absolute. Talk about terrible for the environment this is so silly!! I could have done this myself by purchasing the V8 absolute and returning my V8 on my own without the exchange wait. Useless customer service. & the V10 is only $50 More. make it make sense!!! (Edited by moderator – Moved t

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1 year ago
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sbertrandNew Member
asked in Using your cordless vacuum

Battery Removal for Outsize to Work

I have an Outsize cordless stick vacuum with removable battery.  After charging I have to remove battery and put back for vacuum to work.  It gets power, before removal, but does no suction.  When battery removed and replaced it works fine. Have 2 batteries with same behavior so must be unit. Any thoughts?

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Dyson Community Moderator
Community Moderator
1 year ago
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allanne1Rookie Member
asked in General discussion

V12 Slim Detect - Low reach adaptor

Can I use the low reach adaptor with my v12 slim detect?(Edited by moderator – Tags added) 

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Stuart
Dyson Community Manager
1 year ago
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SherryNew Member
posted in Maintaining your cordless vacuum

V10 Cordless Vacuum Cleaner - Not charging

I have used my new Cyclone V10 3 times before it stopped working.  I diligently emptied the dust cannister after every  use , cleaned it out and put it back on its charger. This last time it wouldn’t take a charge and never started again. I’ve owned it less than a month and if I hadn’t thrown out the box, I would have returned it and bought a different brand. I’m stuck with it now. I’m wondering if this is going to be a regular monthly occurrence or is it just a one time breakdown? Any experience with this? (Edited by moderator – Moved to new Topic, Tags added)    

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1 year ago
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mhkuralNew Member
asked in Using your cordless vacuum

Can I charge my US V15 Detect at Europe?

Hi,If I buy a V15 detect in the US, can I charge it in Europe with a converter or a 220-volt charger, which I purchase separately?Thanks,Mehmet

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1 year ago
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lrns88New Member
asked in Using your cordless vacuum

V7 extra - suction issues!

I have the V7 extra. It charges fine, and was working fine. The roller was damaged (all the “teeth?!” had snapped off) so I bought a new one from Dyson. Since replacing, the roller spins fine, but the hoover seems to be sucking up far less. Really easy bits on the floor don’t get hoovered up. I’ve tried on both normal and extra mode. Any ideas or suggestions? I’ve cleaned the filter, I’ve checked the roller is installed correctly (and it does roll fine when being used), and its fully charged. (Edited by moderator – Tags added)

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Dyson Community Moderator
Community Moderator
1 year ago
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vac1913New Member
asked in General discussion

Using DC 47 attachments with D7 Cordless

Is there an attachment for a D7 Cordless vac that lets me use attachments from a DC47 corded vac? 

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Dyson Community Moderator
Community Moderator
1 year ago
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