Visit Dyson.com Visit Dyson.com

Community
Dyson headphones
General Discussion

General Discussion

Got a general query about your Dyson headphones? Get an answer from the Community here.

31 Posts
168 Replies

When you subscribe we will email you when there is a new topic in this category

31 Posts

Most replies

Recently active Most views Newest first

hhsueyNovice Member

asked in General Discussion

Dyson Headphones - Why are there still no replacement filters after 2-months?

I purchased the headphones over 2 months ago, and saw that there were no replacements then. There are still none, at least in the USA. https://www.dyson.com/support/headphones/zone Is there an ETA? @Stuart

1 month ago

ernablesSilver Level Contributor

posted in General Discussion

Dyson Zone Absolute+ air-purifying headphones review (non-influencer)

Figured I'd lend my non youtube/social media influencer review on these cans. I bought them with my own bread and I don't have any compensation from Dyson or anyone.I've had mine closing on two weeks now. My daily cans are AKG N90Q. Those are also big. I've never used apples earphones so can't compare but the dyson is on par with the ANC of the AKGs.The ear cups feel like marshmallows around your ears and the weight is uniform. They are not heavy to me and I can wear them for longer than an hour with no headaches or neck pain, they don't feel like your head is in a vice.Battery life is not the greatest when you run the filter on moderate, which is the max setting. Dyson mention this in their documentation so it's not a shock. If no music is playing, you hear a subtle whirrrrrr of the fans when the filter is on low/auto/siting. If you play classical music and you have the filter on the highest setting, you may hear some white noise from the fan. I'm a fan (no pun) of Philip Glass and on

1 year ago

ztaalmanNovice Member

posted in General Discussion

Dyson Zone Parts, App, and Feedback!

Hi all,Thank you for having me. Loving my Zone so far. Wish I was able to get the Absolute+ for the copper colored mask and extras. Dyson should sell the extras, or at least the airplane aux cable w/ charging. Would love if you’d sell the Absolute+ mask too, I see having extra masks as being valuable!Secondly, I know it’s quite soon, but I’d like to understand the filter life and replacement cost. I cannot find the filters on Dyson even when navigating to “replace” through the app. Hoping they’re reasonable as the price tag for the Zone is a little hefty.Lastly, if app devs could allow you to further customize the audio equalizer, that’d be totally killer. Other suggestions, maybe a battery life estimation before the purification turns off.Loving these flashy, innovative headphones - as I’ve seen and agree, THE AIR SMELLS GOOD.Thanks!

1 year ago

hhsueyNovice Member

posted in General Discussion

Intended use case for Dyson Zone?

Hi,I was curious why Dyson decided to pair headphones with air purification, to design this product. Dyson has done air purification, but not audio before to my knowledge. Why make this bet on air purification headphones when there are already n95 masks out there? I think I do see a long more young people wear over the ear headphones these days. Was the idea to add purification for those that enjoy listening to music on the go? I think I saw a photo of James Dyson wearing these on the Tube. I think wearing these in a stuffy or smelly subway, especially like NYC for example, would make sense. But only for those that are bold enough. Clearly these are very conspicuous devices, and I’m wondering what Dyson’s thoughts are on the willingness of people to wear something like this. I’m not sure if covid and the normalization of masks was related. Thank you,Henry

8 months ago

Anonymous

published in General Discussion

Dyson Zone - Unboxing/ReviewSPOTLIGHTED POST

I came across this community while scrolling on Reddit! Great to see the Zone’s featured. Very extensive information, I specifically like the Dyson Zone™️ headphones: Getting started | Dyson Community post. I’m sure there’s a bunch of you already on Reddit, so you might have seen this review already. I thought I'd share it either way. (Dyson Zone) Love these things, the Air Purification works amazingly..“The sound quality is better than the AirPods Max. The weight of the headphones do not bother me at all. I have had them on my head for over 6 hours with no pressure points.Included cables are excellent quality with the ability to Charge and listen at the same time while wired.No noticeable delay in audio, able to watch videos and movies.”

37612

1 year ago

ernablesSilver Level Contributor

asked in General Discussion

Latest Firmware update for the Zones - Feb 2024

Hey @Stuart ,Hope you are well mate!I am downloading a new update for Feb 2024. Would you be able to once again ask the engineering team what is included in this update? it was a 17 minute download/install so was wondering if any major updates were included.I am happy to see Dyson are still supporting this product. I love these.Cheers...

4 months ago

W15ardNovice Member

asked in General Discussion

Dyson zone with a generic USB-C to 3.5mm cable

Hello Everyone, New owner of a Dyson Zone (not the Absolute+ model) and really enjoying the headphones. The build quality is top notch, the noise cancelling on par with top tier headphones and sound signature very balanced, airy and quite neutral.As stated in the title I bought the normal model without the travel 3.5mm cable and adapter. The Dyson cable and travel adapter are out of stock everywhere so I decided to acquire a standard (non Dyson) USB-C to 3.5mm audio jack but it seems that the headphones do not recognise it. The generic cable works with other headphones I have. Can someone confirm if the headphones only work with the Dyson cable and adapter or if we can use a third party cable? If it only works with the Dyson cable, where can we buy the cables as they are not available anywhere that I can find.It may also be worthwhile to update the documentation as I did not find anything covering the topic other than one post on this forum showing the setup to listen to airplane enter

4 months ago

nitokitNovice Member

asked in General Discussion

KaelanBronze Level Contributor

asked in General Discussion

Questions about the Dyson Zone Headphones

Questions about the Dyson Zone Headphones. 1. Do they have ANC as good as the XM5s2. What type of Air Quality sensors do they have.3. Do they sound as good as the XM5s or XM3s4. Can you do USB C Audio Pass through.5. Can you charge while you listen.

11 months ago

StevefreeNew Member

posted in General Discussion

Zone headphone accessories page inactive/Notify me option showing

Having purchased my new zone headphones I was a bit disappointed that the web page for accessories and spares is not up and working correctly.here’s hoping Dyson fix it soon.steve

1 year ago

ztaalmanNovice Member

posted in General Discussion

CAD/Dimensions of Zone for 3D Printing

Hello!I could try and find my calipers and do this all manually.. however, to avoid potentially scuffing my headphones and for more accuracy.. I am inquiring if I can get a drawing/dimensions/3D CAD files, essentially whatever I am allowed to have.I want to start designing files for 3d printing such as a custom stand, compact case (similar to airpods max), and some mask efficiency designs. Anything helps, thanks!

1 year ago

Seannelson012Novice Member

asked in General Discussion

Dyson Zone LED lights

I absolutely love my Dyson zone, but over the last couple of weeks I’ve noticed different LED charging lights. Sometimes it slowly pulses white, Other times it slowly pulses yellow, and sometimes it’s solid green. I assume solid green is charged. But what’s the white and yellow? Also, does anyone know if there is a way to contact Dyson in regards to feature requests or product feedback?

4 months ago

ernablesSilver Level Contributor

posted in General Discussion

Was totally in the "Zone" today...

Just a quick shout out to All Zone users and those on the sidelines thinking about getting a pair.I’m a cinematographer and many times I am out in some gnarly locations (“whatever it takes to get the shot!”) but most always when out in the elements where you can’t control the air (ie, in an air conditioned location) there are at least some smells you encounter.Today I was out in Hollywood 17 stories up on a roof of a building for a shoot. Because we are outside, there are areas one can smoke, etc., but with the way the winds blow, you can go from upwind to downwind in a blast of cigar smoke in a matter of a second or thrice. This was a good use for my Dyson Zone cans. They did not disappoint. I really really likes these and yes the air still smellllllssssss freessshhhhhhhhhhhhh!!!!!! 🤓 The real MVP

1 year ago

ztaalmanNovice Member

posted in General Discussion

Headphones - Is the App AQ metrics broken?

Went for a walk in Chicago. The smoke has made the air quality some of the worst in the world. Yet the app has the air quality as 0.4. The same it is inside, the same it is all of the time. What gives? Are other people noticing this? I wonder if my device is faulty in some way.

1 year ago

sheetsheetsRookie Member

asked in General Discussion

Dyson Zone LHDC problem

My phone supports LHDC but the only options I have are SBC and AAC. I don't know how to address this problem since there aren't a lot of info regarding the Zone out there.

3 days ago

JackDyson Community Manager

published in General Discussion

Jake Dyson introduces the Dyson OnTrac™ headphonesNEWS - HEADPHONES

We’re proud to introduce the Dyson OnTrac™ headphones. With best-in-class Active Noise Cancellation and enhanced sound range. Engineered for all-day comfort.Watch as Jake Dyson explains the engineering journey that led to the Dyson OnTrac™ headphones. From our origins developing quiet vacuuming technology, to our expansion into making advanced noise cancellation for the Dyson Zone™ noise-cancelling headphones.Sign up to be notified as soon as the Dyson OnTrac™ headphones are available where you are! Dyson OnTrac™ headphonesChoose from four colourways - CNC Copper, CNC Aluminium, CNC Black Nickel and Ceramic Cinnabar. Customise with additional ear cushions and outer caps to create your own signature combination. Features Engineered for all day comfortSoft microfibre ear cushions, even weight distribution and optimised clamp force. Tested on diverse head sizes for a comfortable fit. Add more cushions and capsMake your headphones your own. Choose from additional ear cushions and outer

903

1 day ago

StuartStuart - Dyson

published in General Discussion

Dyson Zone™️ headphones: Getting startedHEADPHONES - TUTORIAL

In this article we take a look at just how to get started with the Dyson Zone™️ headphones.As the headphone have two unique features, the Purification and Visor, and the Joystick controls, we’ve brought our two ‘Getting Started’ videos into one place. These videos are designed to help you become familiar with the headphones, whilst covering the unboxing, assembly, operation, audio functions, and the process of pairing them to a device. To get started, simply click on the videos below. Purification and Visor on the headphonesTo become familiar with the purification in the headphones and get it set up, we recommend follow the instructional steps in the ‘Getting started with your Dyson Zone™ – purification’ video. Joystick control and other audio featuresThe Dyson Zone™ headphones have a joystick audio controller on the back of the right ear cup. This feature allows the wearer to play, pause, control volume, fast-forward, rewind, and skip audio tracks, as well as use Voice assistants to

2262

1 year ago

Anonymous

asked in General Discussion

Dyson Zone Headphones vs International flight

I’m debating purchasing the Dyson headphones once they launch in the UK. I travel on average 2 - 3 times a months internationally, back and forth Asia and Europe.Does anyone know if I can use the audio function on a flight/the purification part without a problem?Is there any guidance in the operational material or box? I can’t find anything on the UK website. Thanks in advance. (Moderation Edit - Title Updated)

1 year ago

Mel HRookie Member

posted in General Discussion

Where to see, feel and experience Dyson Zone in Brisbane, Australia.

I would love to be able to see & feel the Dyson Zone prior to saving up my pennies to buy them.Does anyone know where I can experience them in Brisbane, Queensland, Australia?

11 months ago

LJMNew Member

asked in General Discussion

Dyson Zone - Audio and Purification query - Feedback needed!

10 months ago

ernablesSilver Level Contributor

posted in General Discussion

DJ'in' with the Zones... Images included

So, I dabble in a lot of things, and this past weekend I DJ’ed a birthday party. I usually use either my Sennheiser HD 25’s or my AKG N90Q’s, but decided to test this 8 hour party with the Zones.TL;DR - I was not disappointed.Something I like to do is put the headphones on top of my head (off my ears) so I can hear the room. The Dyson headband is strong enough to “hold in place” when I put the phones on my head ( meaning the ear cups are pressed against my head as if my head was listening.. does that make sense?) so I can quickly assess the audio and make a tweak if need be. Because they also flip out they can lay flat on my DJ controller which is a plus.I connected the charging cable, mainly to see if it would interfere with my operating, and it was not a problem. The cans will last for hours if you are not using filtration ( I did not use any filtration this time -- just as headphones) but still wanted to see how I got on with it should I ever find myself needing to connect them to s

11 months ago

Poyraz26New Member

asked in General Discussion

Dyson Zone problem not starting

Hi guys,My Dyson Zone do not start for a while. I plug it for charging and orange flushing but not charging. Also do not connect to app or the app cannot find my headphones. I tried to press the starting button for 2 sec and even tried for 5 sec and 15 sec but it doesn’t start anyway. Do you have any idea how to start my headphones? Is there anyway to reset it? I am really in a big trouble. Thanks

4 months ago

kevoRookie Member

asked in General Discussion

Come Dyson be fair to loyal customer

Hi DysonCan you please help me in understanding why the first purchase of Dyson headphone were £899 now you offering 2 headphones for 899HELP me understandLoyal Customer

4 months ago

Page 1 / 2

Didn't find the answer you were looking for?

Feel free to create a new topic and post your question on the community.

Create a topic

Terms & Conditions Cookie settings

Create a community account to start contributing.

New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.

Username *

E-mail address *

A bit about yourself

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.