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Hair care

Dyson Hair dryer, Hair straightener and Hair styler

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Jay03kNew Member

asked in General discussion

Corral only heats to 185 degrees

Had my corral for 2 years. It’s always fully charged on the stand but recently only heats to 185. I don’t know why?

18 days ago

ZakiaNew Member

asked in General discussion

want to order long barrel but it is always out of stock. please help me to find one?

I own a Dyson Airwrap for medium to short hair ,I am growing my hair and want to order a long barrel. I tried to find in online but it says out of stock and will notify me when it will be in stock. It’s been 6 Months and I am still waiting…. How can I get one?

18 days ago

maryramzy34New Member

asked in General discussion

Which Dyson hair straightener is suitable for my needs?

i am looking for an affordable hair straighter that i can use on wet hair.(Moderation edit - title updated)

18 days ago

Mayers8126Novice Member

asked in General discussion

TrifstyleRookie Member

asked in General discussion

Supersonic Pro not turning on…

I’m just wondering if anyone can help or offer maybe some support ??So, it’s taken me a long time to get comfortable using my Dyson Supersonic, especially on clients. At first I couldn’t get used to the shape and the location of the buttons felt awkward. But then slowly I’ve actually grown to love it. Now just as I’m starting to really get the feel of it, it suddenly stops working. I’ve had it just around 6 months. It’s working fine one day and then the next day it just won’t turn on.I contacted Dyson through the chat feature on their website and was told by the representative that my machine is broken and must be repaired. They say I will need to drive over two hours to a Dyson repair center to get it fixed. Only after I tell them that I live in a city and do not have a car do they offer me the option to have it replaced. But then I’m told that there are no Supersonic Pro units available. What the heck? Can this be? I’m just wondering if anyone else has had this happen??No repair cent

11 days ago

Gloria NogueiraRookie Member

asked in General discussion

My airwrap broken after 3 years.

My Airwrap broke after 3 years, and it is not repairable. The solution given to me was a 25% discount to buy a new one. I would like to report my immense dissatisfaction. Considering the significant investment I made when purchasing the product, it is disappointing to find that its lifespan is so limited, especially since I have always used the product with extreme care. I firmly believe that a product of such value should offer durability consistent with its quality and price.

18 days ago

EdelleNew Member

asked in General discussion

Where can I find replacement parts for my Dyson Supersonic hair dryer?

Hi there im looking to get a part on the Dyson air dryer that has come loose. How do I source?(Moderation edit - title updated)

23 days ago

lawsyleedsNew Member

asked in General discussion

Dyson Corrale Straighteners - charging issues

Hi, like many others on here my partner is experiencing charging issues (not holding their charge) with her Corrale straighteners that I bought for her, which are now just outside of the 2 year warranty. Has anyone had any joy in getting their straighteners either repaired/replaced by Dyson? It’s alarming the number of people who are experiencing issues just after the warranty expires.

23 days ago

Lyndsey DaviesNew Member

asked in General discussion

Air Wrap heat settings

is the 150/302 temp on the airwrap for the lowest heat setting? I’ve seen people say it can damage hair so would presume it goes hotter than 150?

25 days ago

OuisNew Member

asked in General discussion

Airwrap Ceramic Pink Rose Gold restock Netherlands?

Hi! Is the airwrap in ceramic pink rose gold gonna restock in The Netherlands? It is sold out everywhere in the country.

21 days ago

EmmajanefernsNovice Member

asked in Maintaining your hair care machine

My airwrap keeps cutting out and flasshing red

I have had my air wrap for about 3 year and I have been maintaining it by cleaning the filter with the brush provided and cleaning any hair/debris from the attachments as described online. Despite this my airwrap is now continually cutting out when I use it and flashing red. Any help? Does anyone know of anywhere I can have it serviced or something along those lines?

18 days ago

Bhavya0301New Member

asked in General discussion

Using dyson bought in US in India

Hello, I bought my Dyson in the US and I am moving back to India. I bought it last year August. Is it possible to exchange it for the one that works in India, or maybe get it exchanged in India. what are my options? Thank you :)

18 days ago

mimi.jrrNew Member

asked in General discussion

Dyson Airwrap

Hey guys I just got my dyson airwrap today and I just noticed this (in pics) not sure if it defective or is it normal? thank youu!

25 days ago

VickiGRookie Member

asked in General discussion

Dyson Airstrait stopped working after 2 weeks !

I purchased the Dyson Airstrait a few weeks ago and was initially very impressed ( other than the length of the cable) even the massive plug didn’t bother me. However 2 weeks in and after only 6 uses it started cutting out. I reset it in the plug and it came on for a few seconds then cut out again. It had only been on for a few minutes. I tried it again the next day and nothing it was completely broken. I have returned it and had a refund but this seriously needs addressing I know this conversation will get shut down as others already have but I’m clearly not the only one. There is an issue with the power supply and burning them out that needs sorting.

24 days ago

starstuffNew Member

asked in General discussion

Professional Edition Hair Dryer In Black

Lord I hope Dyson releases the professional edition hair dryer in black. I would buy this in an instant.

24 days ago

ashleighrlilesNovice Member

asked in General discussion

dyson airstrait just wont work

So I got my airstrait and was over the moon with it. For 2 weeks until it no longer worked, got onto Dyson and they sent me a replacement. Also didn’t work so now the third one has turned up and guess what?! Oh yes it doesn’t work so now has to be booked in for repairs. Am I unlucky or is this just an issue with them. It’s not really acceptable for how expensive they are.

28 days ago

Laura McCulloughNew Member

asked in General discussion

Serial number easy to remove

My hair dryer on/off switch stopped working. I purchased it 15 months ago. I took off the tag with the serial number because it was annoying. It is still under warranty and I have the receipt. Dyson customer service said they can do nothing because I removed the tag with the serial number. I bought this dryer to test for my YouTube fans. I gave it a great recommendation but now I am hoping people didn’t purchase this off my review. I will talk different about this product in the future. I also live 2 hours from a center than can fix it so that is not an option.

16 days ago

hotelpomaloNew Member

asked in General discussion

Looking to buy hairdryers and vacuums for my hotel

I own and operate a small luxury boutique hotel.I am a fan of Dyson products--I own two Airwraps (one for US one for EU) and I can actually say I love my Dyson vacuum so much I enjoy cleaning with it!I first used a Dyson product at a boutique hotel (The Beatrice in RI) and I would like to give my guests the same opportunity to experience Dyson--I want to furnish each room with a hair dryer, and also to give my housekeeping staff Dyson vacuums to use. I have made several attempts to contact Dyson. The problem is that to date I have not had anyone respond to me with anything but passing me off to the local retailer. My hotel is in the EU--but I don’t speak the language of the country where it is located so really don’t want to be passed over to someone in that country.Can anyone help? Thanks

29 days ago

Caroline PelleyNew Member

asked in General discussion

Missing part. Airwrap attachments

Hi,I think I have a part missing as none of my attachments will go on. Can anyone tell me what it is called so I can get a replacement please? Or is that the bottom of the attachments stuck in the wand?

1 month ago

paulmcreynolds1975Rookie Member

asked in General discussion

Counterfeit Dyson Airwrap Sparking

My daughter had a Dyson Airwrap bought for her by a late relative, all worked well for around 1 year (so well within the 2 year warranty).Lately the Airwrap developed a strange sparking and has actually burnt a kitchen island bar stool so not happy at all about either!On reporting to Dyson we had to wait over 5 weeks for the collection to be arranged and now the response we have is Dyson claiming the unit is a fake and it has been destroyed. Absolutely no way would an 87 year old who bought the Airwrap as a gift even know where to source such a thing. On complaining the Customer Services have been shocking, constantly asking us to speak with the person who bought it and request the receipt. I have had to explain over and over again that the person is deceased so I have no way of producing the receipt, they have even asked to get bank statements which also is not possible once a person passes away. The whole sage has been nothing short of awful and actually quite distressing.Absolutely

28 days ago

LeighmarieNew Member

asked in Maintaining your hair care machine

dyson corrale charger

How can I order a replacement charger for the Dyson corrale? I’m in the US.

16 days ago

Jiaqi_Hoo99New Member

asked in General discussion

Dyson Airstrait Ceramic Pink And Rose Gold

Hello! Will the dyson airstrait ceramic pink and rose gold release in Singapore?

1 month ago

pruff54New Member

asked in Maintaining your hair care machine

Why can't I get a replacement Air Wrap after Customer Service asked me to send in?

I am very upset over the quality of service I have received from Dyson and I am just trying to resolve this issue in good faith, but after 8 weeks I’m finding a resolution frustrating and virtually impossible. I had experienced several occurrences in which my Dyson Airwrap started shutting off sporadically. After contacting your toll free number on Feb. 12, 2024 and describing the issue, your rep connected to my phone and videoed the machine's malfunction. She indicated it was an electronic short and since it was still under warranty, immediately sent me a UPS return sticker, asked me to pack up the entire machine with attachments and send it to your warehouse in El Paso. She said I should receive a new machine in a maximum of 2 weeks. After 2 weeks of not hearing or receiving anything, I called Dyson at the end of Feb (the wait time can be quite long). Had to go over the whole story. She looked into the situation and told me the first CSR did not create an order for the new machine

1 month ago

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