Hi @Jay03k,

Welcome to the Dyson Community!

Thanks for letting us know about the issue you’re having with your Dyson Corrale straightener. To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your machine fully charged and easily to hand. If a replacement is needed, they’ll be able to discuss your options with you. 

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!