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Dyson Hair dryer, Hair straightener and Hair styler

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mahaNew Member

asked in General discussion

US dyson airwrap - will it work in Japan

I’ve spent almost $1600 on two airwraps, originally I purchased from the US and later realised it doesn’t work in Australia where I live, I then purchased another one from Australia to use here, however I travel a lot and want to use it on my holidays etc.. I want a definitive answer preferably by a Dyson rep if the US bought Airwrap would work in Japan? If not then I’ve just wasted money on a hairstyler that I can’t even travel with

9 months ago

citygirlNovice Member

asked in General discussion

Out of warranty repair - Terrible customer service

Very bad customer service!! Hair dryer broke, just out of warranty, Dyson won’t replace, will cost $400 to fix. Terrible product and customer service.(Edited by moderator – Moved to a new category/ Tags added)

1 year ago

SamBNew Member

asked in General discussion

Can I use my Dyson Airwrap in America?

I have brought a dyson Airwrap in the UK and I go to America in September…. Can it be used? Can I get a converter plug for it?

10 months ago

AprilNew Member

posted in General discussion

scooper20Rookie Member

posted in Maintaining your hair care machine

My Airwrap is Cuting Out - Help!

Does anyone have difficulty with airwrap cutting out constantly? Red light flashes and dryer stops. The filter is clean, I don't use hairspray and although my dryer is 4 years old, I only use occasionally so age should not be an issue. (Moderator Edit - Tags Added, Moved Category)

1 year ago

HalinaRookie Member

posted in General discussion

Dyson's identified my Supersonic as a counterfeit machine

I bought a dyson hair dryer. To make sure it's original, I immediately registered it on dyson.com Registration was without any problems. It crashed about two weeks ago. I contacted technical support. But since I'm from Poland, I had to register the hair dryer on a Polish website. It was also registered on the Polish website. Booked me in for repairs under warranty. The courier took it, and today I receive a letter from the service stating that my hair dryer is not original and they offer me to dispose of it. How is this to be understood in general? I immediately began to register my hair dryer to make sure it is 100% original, I'm not an expert, and I can't determine on my own whether it's original or not. So we can't trust serial numbers on Dyson products?

1 year ago

Anonymous

published in General discussion

Airwrap - Show me your Curls! PLEASE!SPOTLIGHTED POST

Heyyyyy Everyone! New Airwrap owner here.. Hi!I have all three barrels (20,30 and 40mm). I’m still trying to get the hang of using them but my hair is straight but frizzy.I used to use my straighteners to get that ‘relaxed beach wave look’ but now all these barrels open a whole new world of opportunities!!!!I need some inspiration ladies! Please, please show me what hairstyles you’ve achieved with these different barrels. I’m desperate for some tips! 😅Also, any advice on how to hold the airwrap to get my hair styled quickly would be a bonus! 🤗Thank you!!Lily Jane x

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1 year ago

akersulyte

asked in General discussion

Using US Appliances in the UK

Hello,I live in the US and have a Dyson Supersonic Hair Dryer and V10 Cyclone Vacuum Cleaner- both were bought in the US. I am moving to the UK and I am very frustrated now as I found out that neither of the machines will be working there. I messaged Dyson customer support before and asked for options and advice as I would love to take both of the machines with me. At first, I was told that I can use an adapter with my hair dryer in the UK. Then I called Dyson just to double check and was told that it will not be possible and that my appliances will not work with adapters, but said that I would be able to exchange the hair dryer under warranty to a UK version. Since my vacuum cleaner is not under warranty anymore, the representative said I can buy the UK battery, the main body and charger to be able to use it properly in the UK.Since I received some conflicting information, I want to make sure that I will actually be able to do that and that Dyson will be able to replace my the hair dr

1 year ago

VictoriabNew Member

asked in Maintaining your hair care machine

Airwrap does not blow warm air - Help

I just got the airwrap long. When I change the heat settings to warmer, it still blows cold air. I have tried to troubleshoot but I can’t figure out why I can’t change the heat setting. Everything else works great. Anyone have this issue or know how i can fix it?

1 year ago

FrancesNew Member

asked in Maintaining your hair care machine

Dyson Corrale Hair Straighteners - Not charging

I bought the Dyson straighteners about 3 years ago and have used them a maximum of a dozen times. Now they will not charge at all. The start button flashes for a few seconds and then does absolutely nothing. I have tried a friend’s charger and have the same issues.Has anyone else had the same issue and is it worth sending away for repair?Many thanks

9 months ago

Anonymous

asked in Everyday use

Hair Care - Excessively oily/greasy hair - Help!

Hi all!I got the dyson airwrap in early October! And I love it!!It works well smoothing my hair, so well in fact that it gets oily/greasy faster.Instead of my pervious hair wash routine, where I was washing two/three times a week, I’m up to five.Any insight would be great!

7 months ago

UK2USNew Member

asked in General discussion

Dyson Airwrap or hairdryer (Supersonic)?

If I already own the air wrap is it worth buying tue hairdryer? The airwrap has a dryer but it isn’t that effective on my thick, coarse, hair. Is the dryer similar or is it more powerful?

9 months ago

weinbaulRookie Member

posted in General discussion

How long should my Dyson Supersonic Hair Dryer (gray/white) last?

How long should my hair dryer last? It keeps turning off, with more frequency to the point where I can’t get it to stay on long enough to dry my hair. I regularly clean the filter with a soft toothbrush and remove the cover and clean underneath the plastic cap. It seems like at this price point it should have lasted longer than 5 years given that I don’t dry my hair every day - maybe only 3 times a week at the maximum. But I don’t know what it reasonable for this expensive hair dryer. Also if it can be serviced, what are my options, before I break down and have to buy a replacement. At that point I will probably buy a Shark.

1 year ago

ShonamcNew Member

asked in Everyday use

Buying Airwrap in EU or UK

Hi, I want to buy an airwrap. I currently live in a European country (2 pronged plug) but am from Ireland (3 pronged plug) and visit often and plan to return in a year or so. I know I can use an adaptor but that they are not suggested for long term use Is it better to: Buy the airwrap in europe, use the adaptor when visiting home and then change the plug once I return home. Buy in Ireland/UK and use an adaptor while living hereAre the voltages etc. the same is it ok to use with an adaptor, is switching the plug safe and would it affect warranty? (Moderator Edit - Tags Added, Moved Category)

1 year ago

BurumbaySangzharNovice Member

asked in General discussion

Dyson Airwrap - US model doesn’t work in Europe (Kazakhstan)

Hello! My name is Sanzhar and I am writing to you regarding Dyson airwrap styler. I hope that you will help with the problem. The thing is that I ordered the styler on the official site Dyson.com (USA), because in Kazakhstan there are a lot of fake stylers and once I bought the fake version of Dyson and to avoid that problem again I ordered from the official site. I received the styler and yesterday I unboxed it. It turned out that because of the voltage differences Dyson does not work in Kazakhstan. I contacted with Dyson live chat and they said that it is my fault that I ordered from Dyson (USA). I insisted on saying that they must have a warning that says that it is not compatible in other countries at the process of payment stage. I searched for the same problems and found out that Revana Aliyeva had the same problem. I reached out to her and she suggested you, that you can definitely help. She is from Azerbaijan and in that country they do not have official distributor and she wa

1 year ago

sedova077Rookie Member

posted in General discussion

European Dyson in USA - What are my choices?

Hi! I’m moving to USA in 2 month and I have my Dyson Airwrap (bought in Italy last summer). I know that it won’t work there because of voltage difference. I’m wondering what should I do if I want to continue using Dyson. Is selling it here and buying again in USA the only option? Can I perhaps do an exchange from EU version to US version in official store in USA?

9 months ago

Samiyah HamidNew Member

asked in General discussion

Dyson Corrale hair straightener - Runtime / Battery help

Hi all, I have Dyson hair straightener for almost 2 years but now even fully charged the battery doesn’t operate more than 3 mins without cord. Any suggestions? I have registered this to Dyson whatsapp helpline but no one is responding. Is there any option that there is a battery replacement? (Moderation Edit - Tags Added/Title Updated)

2 months ago

Hants1New Member

asked in General discussion

Airstrait UK release - be good to have an answer

@dyson why isn’t there even a hint of when the Airstrait will come out in the UK. All we get is check the website - it is now three months since you released it in the US. You must have some idea - no one gives an answer on insta or facebook or your own site. Quite frustrating to customers waiting.

8 months ago

elliebarnett99New Member

asked in Maintaining your hair care machine

Help - Red light flashing and airwrap cut out

Hello I have had my dyson for 7 months however today it went boiling hot, cut out and started flashing red whilst using the dryer/smoother attachment? I am worried as I wasnt using it for very long before the dryer cut out and went boiling hot and now im worried to use it for things that would take even longer like curling or giving myself a blow dry. I clean the filter regularly so Im worried I have a faulty air wrapthanks in advance

9 months ago

vbdaiduongNew Member

asked in Everyday use

Using a Japanese Airwrap in the US

Hi Stuart, for an Airwrap from Japan with 100V, can I use it in the US with 110V? Is it within the range or is it still a No?

1 year ago

mgeller1Rookie Member

asked in General discussion

Air wrap - dual voltage (Rumour that they've released one)

I heard from a friend that Dyson recently released a dual voltage model of the airwrap. Is this true? I checked the website and cannot find information on voltage anywhere. If yes, this would be amazing since I live in Germany and will be moving back to the States soon. Would love a product that can be used in different countries.

7 months ago

jgbiiiNovice Member

asked in Maintaining your hair care machine

Dyson Supersonic Overheating even after cleaning filter

What else can I do to prevent overheating and power off after ~15 seconds even after cleaning the filter? This is a 3-4 year old Dyson Supersonic. After running for a short period it shuts off and has 3 flashing red lights.

11 months ago

rcsimoes01Rookie Member

asked in Everyday use

Dyson Airwrap - Power conversation UAE vs BR Voltage. Can I use?

Can I use a UAE dyson (230V 50Hz) in Brazil (220V 60Hz)? From my research, it seems like it works (even without a converter), but I'd like to have a confirmation from Dyson please. Thank you!

1 year ago

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