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Air treatment machines

Dyson Purifiers, Humidifiers, Fans and Heaters

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MelmontyNew Member

posted in Controlling your air treatment machine

auto setting and air quality isnt working

Hi, I bought the new Dyson hot+cool generation 1 air purifier. I bought this fan because I have a premature baby and wanted to ensure the room temperate and air flow/quality is alway at its best. since using it, I’ve had it on the auto setting the whole day and the air quality is fine. At night and the air levels are always red & really high! The room is a decent size, always clean and vacuumed. I have the temperature on 22 degrees. The baby is sleeping in our room and I find I often wake up cause it’s too hot or too cold. If I drop the temperature to 21, it’s really cold, if I increase it 23 it gets to hot. Sometimes the air blowing is on the highest (I get that it’s trying to control the temperature) but again I wake up cause it becomes way too hot for the baby. I just can’t get it on the right level for the room. I want to leave this fan in the nursery but I’m worried that it won’t have a consistent temperature or air quality for the babyim not sure why the air quality has bee

1 hour ago

JD MacRookie Member

asked in General discussion

Unsure Of What To Do

We have had a Dyson humidifier/purifier/cool units for over three years now. The first unit stopped working within a month or two and was replaced. Since then, the replacement would work only for several months and then quit humidifying. It’s been in the area Dyson repair facility 4 or 5 times now. The last time, I paid about $180 for a fix that lasted only a month or so. I took it back about a month ago, heard nothing, went to the facility today and was told it couldn’t be fixed - no parts. What is my recourse? It was a good product when it worked, however short. I am certain not going to buy another given my experience. Suggestions?

8 hours ago

leo.kwanyNew Member

asked in General discussion

Using US Dyson purifier hot+cool in the UK

Would it works in the UK using US Dyson purifier hot+cool with converter step up to 220v?

3 days ago

Edkrause2Rookie Member

asked in Controlling your air treatment machine

Ed at the beach

I refilled my PH04 water tank before the humidifier said to! Do I need to reset the humidifier or not?

4 days ago

emailmeNew Member

asked in General discussion

The $700 dyson Brick

So a couple months after the warranty ended, the $700 air purifier is now a brick. It just displays an exclamation point inside a triangle, won’t do anything else. Customer service made me jump through email, chat bot, and live chat hoops for days before saying I was SOL with this device. Before I drive an hour to the nearest service center to see what they want to charge me to get this $700 device working again I thought I’d see if anyone had ideas of a better way to get this working. *And yes, I’ll share this experience on TikTok and twitter. What a (super expensive) racket they have going on here.

4 days ago

domwildNew Member

asked in General discussion

Dyson HEPA cool/heat air filter - changed Wifi and lost access, remote access OK

Hi,I suspect it is the possible WiFi changes, which made me lose access via my mobile. Tried to pair via Bluetooth as suggested, but that does not work either. Any suggestions? Thanks.

4 days ago

IndyAndrew1Rookie Member

asked in General discussion

BP04 Air Quality Sensor Fault

I have had this machine for about five days. Woke up randomly to a sensor fault. Did all the necessary steps to factory reset it and was even on the phone with troubleshooting. They are having me ship it back and giving me a new machine. This is just terrible to experience with this new machine and paying over $1000. Going to give the replacement a chance before I ask for a refund.

4 days ago

J275New Member

asked in General discussion

hp10 purifier hot and cool gen 1

Just purchased the hp10 gen 1 hot and cool. Works great ,however I have a question about the airflow.this model doesn’t have diffused air mode, on the fan opening there are grooves set back in the sides and there is a small amount of airflow coming from them when the fan is in use, either hot or cool mode.is this designed to output small amounts of air from these vents or do I have a dud? ( brand new purchase from Dyson Uk directly)any help / comments appreciated, especially from other hp10 gen 1 owners.thanks

5 days ago

JeffsairNew Member

published in Maintaining your air treatment machine

Air Purifier filter change - We're so glad we did!SPOTLIGHTED POST

Make sure you change your air filters. My wife purchased an air purifier in September 2020 for her classroom and it finally was down to 10% so we changed the filter. Wow! I wish I would have changed this sooner. I’m so glad she had this to protect her.

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5 days ago

AirMichelNew Member

asked in Scheduling

temperature control

I am in Australia, is there any way my Dyson hot and cold can detect the temperature to reheat the room back to temperature and then turn off?

5 days ago

dowen1994New Member

asked in General discussion

problems with Dyson Hot + Cold Autoreact

Hoping someone can help iv only had the unit a few days and have it set on Auto mode, however when in auto mode it doesn’t shut off, even when the screen reads 0 pollutants it’s still going yet the auto symbol in the corner is on, however if I put the unit into manual mode say on fan speed 10 it works automatically and shuts off and on as needed.

5 days ago

Jay68Rookie Member

asked in General discussion

How do I reset the filter life indicator on my Dyson purifier heater HP00?

Can someone please explain the reset procedure for a HP00 fan as none of the instructions seem to be correct. I have just received my machine back from Dyson repair and the filter symbol has gone but I am still non the wiser and I am concerned than when it appears again I’ll have to return it again. Please any help is welcome(Moderation edit - title updated)

5 days ago

JackDyson Community Manager

published in General discussion

Dyson's three things to look for when choosing an air purifierInterview

When it comes to finding the right air purifier for your home, there are three fundamental features to look out for. At Dyson, we call them the three pillars of purification.Dyson Engineer Kathleen explains why it’s imperative that air purifiers sense, capture and project – to help clean the air of your indoor environment and remove airborne pollutants.Need further guidance on choosing the right Dyson Purifier for your needs? Try our Help Me Choose tool. Related Community topicsWhat are the common household pollutants?How Air Quality changes throughout the yearWhat is off gassing and what causes it?Aren't pollutants just outdoors?

2021

7 days ago

hanzisanoNew Member

asked in Air quality

Constantly fluctuating air quality - Is this right?

The air quality in my room, according to my sensor, has been fluctuating very dramatically and I am wondering if this happens to other people, if there is something wrong with my sensor, or if I just have a serious air quality problem? If anyone has any input on how to interpret this information it would be super helpful! Thank you!(Edited by moderator – Tag added)

9 days ago

digivexedNovice Member

posted in Maintaining your air treatment machine

High Pitch Sounds Dyson Purifier Cool Formaldehyde TP09

This is my second purifier TP09, as I returned and replaced the original due to the intermittent high pitch squealing sound that it produces and now the 2nd model is doing the same thing. I've researched the community as well as a few other online communities and it concerns me that many people have this same issue and it has not really been addressed as to why and what is the cause. I do not want to visit a repair center as I've stated that is my 2nd machine and therefore it's not an isolated issue.It seems to me that there is a flaw in the design that is not being addressed. It doesn't make sense why it works perfectly fine until it doesn't. If I change the setting from Auto to a number less than 7 I can hear the high pitch sound loudly, 7 - 10 and it can not be heard that much due to the wind speed overpowering however that is not an appropriate sound level to hear all day and after running at that speed for long enough the high pitch starts up again.Many people are attempting t

19 days ago

Clarelou80New Member

asked in General discussion

tap icon on screen, pure humidify & cool autoreact fan

Please could anyone help, I’ve spoke to dyson online chat & they recommend a new part but machine is still saying same.when I take the water tank out & fill up (keeping all top dry) and put back into machine, after turning power back on a tap icon comes up on screen, this is pretty much a new fan. When speaking with Dyson chat the told me the pump column needed to be replaced, today they have sent me another brand new one, and after filling water tank in inserting in machine after powering it back up the tap icon comes back on ? Has anyone had this, dyson was telling me last week that this new part would 100% fix the problem but it doesn’t seem to have, has anyone else had this fault ??

19 days ago

NishDRookie Member

asked in General discussion

Same values for PM 2.5 and 10 on device as well as app

I recently bought a TP09 purifier and the PM2.5 and PM 10 readings are always exactly the same. It dies not seem to be an app issue, the readings on the device are the same. The device has been restarted multiple times as well. Does anyone know of a fix? Thanks

19 days ago

HopperNew Member

asked in Air quality

PM 2.5 and PM 10 always exactly the same

Just as the title says. Is this common indoors? I live in a ten story apartment.

19 days ago

Ali1980New Member

asked in General discussion

app /wifi connectivity isses

Been trying to pay my TP07 for months now and still issues…might aswell of got the. TP10 at this rate as always constantly getting stuck on 3rd one or sometimes the others worked perfectly when I first got it a few years ago but I don’t know what you’ve done since for it not to connect. please fix this?!

21 days ago

Geetha ArjunRookie Member

asked in General discussion

air purifier filters

Hello, we have 4 Dyson Purifier Cool in our home. We constantly change the filters, every few months based on the indication. Was wondering if Dyson has any recycling program in place in India to deposit the used filters ?The local waste disposers have no idea how to consider these used filters, so they simply seem to add on to the plastic burden. Please let me know if there are any such initiatives or programs active in India, will be happy to collect and drop by the filters or other replaced parts. Thank you Geetha

25 days ago

MESSIAHNew Member

asked in General discussion

JanelleNovice Member

asked in General discussion

Multiplier - ROUND head tower fan

Help needed.. I have one of the original round tower fans, the one with the round circle head.. the multiplier is written on the circular head. (can’t see an actual model number?)Is there a filter anywhere to clean?I haven’t used it for a while and no cool air is coming out.I have used the vacuum on the bottom vent holes but not cleaning much or making a difference to the air.Can someone help me with the same product with their experience with cleaning?Thank you!

1 month ago

KseniiaNew Member

asked in Maintaining your air treatment machine

Dyson Airwrap doesn't work in Mexico. I have voltage converter

Good afternoon I bought a Dyson Airwrap in Thailand. I arrived in Mexico, anf it doesn’t work. I have a voltage converter from 110v to 220v. All my devices works thanks to it, except for the Dyson. What else needs to be done for it to start working? Thanks for your response.

1 month ago

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