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Dyson hair dryers, multi-stylers, straighteners, and formulations

741 Posts
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Anonymous
published in Everyday use
Airwrap Curling - Barrel Comparison Video!SPOTLIGHTED POST

Heyyy Everyone!I LOVE using the 30mm barrel! I use the 20mm to get super tighter and small curls!! I always forget to take a picture to share 😥!Anyways! I shared this before and thought, ‘Hey, why not make a post”, so here I am! ANDDD Here’s the video comparison between all of the airwrap barrels 😍! And some GREAT tips on CURLING !Ariel 😘x

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Stuart
Dyson Community Manager
1 year ago
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EduardoJNew Member
posted in Maintaining your Dyson hair care machine
Extremely disappointed since I can't repair my device

You’d think with a brand as innovative and expensive as this one you would be able to repair your device but as it turns out, my daughters hair driyer is unfixable. It seems if you have a problem with the motor, since its made in Malasya there is nothing to be done for you. This only after 4 years of purchase and taking very good care of it. Very very disappointed and unhappy customer here! (Moderation Edit - Tags Added/Moved Category) 

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1 year ago
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Kay2707New Member
posted in Everyday use
help with my 20mm airwrap barrel

I’ve just purchased an air wrap which came with the 20mm barrel due to me having super straight and fine hair. I’m just wondering if there is a trick to getting my hair to take to the 20mm barrel? I can get it take to the 30mm barrel with no problem, but looking for the tighter curl in the hopes it will last longer. Thanks in advance for any suggestions anyone has.

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1 year ago
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Anonymous
published in General discussion
Dyson Flyaway attachment - Feedback wanted!SPOTLIGHTED POST

Does anyone have the Flyaway attachment that goes on the Supersonic? I get quite a lot of flyaways (especially after drying!) so I am super tempted to try this out!

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1 year ago
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NossirreNew Member
asked in General discussion
Can I use a Russian Dyson Appliance in the US?

I spoke with Dyson customer support through chat because I have a Russian version of your air wrap and they told me to go to your customer service service center and they will take care of me here in America. Well I went and they said there’s nothing they can do for me. And that they have been getting an influx of people coming to their location with this same story. So I’m writing to see if there’s anything you’re able to do for me? I just got the item in Aug of last year and it saddens me that I cant even use the appliance here even with an adapter.  (Moderation Edit - Tags Added/Title Updated) 

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Stuart
Dyson Community Manager
1 year ago
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Macron182New Member
posted in General discussion
Dyson Supersonic Help!

Hi everyone, I have just received the Dyson Supersonic hair dryer as a gift and as someone with very long thick hair (it's fab!) .. a few people have mentioned to me that you can get attachments for the Supersonic to make it similar to the airwrap for curling aswell.. can anyone advise on this? Thanks.

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SalonSally
Silver Level Contributor
1 year ago
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Anonymous
published in General discussion
Airwrap - Show me your Curls! PLEASE!SPOTLIGHTED POST

Heyyyyy Everyone! New Airwrap owner here.. Hi!I have all three barrels (20,30 and 40mm). I’m still trying to get the hang of using them but my hair is straight but frizzy.I used to use my straighteners to get that ‘relaxed beach wave look’ but now all these barrels open a whole new world of opportunities!!!!I need some inspiration ladies! Please, please show me what hairstyles you’ve achieved with these different barrels. I’m desperate for some tips! 😅Also, any advice on how to hold the airwrap to get my hair styled quickly would be a bonus! 🤗Thank you!!Lily Jane x

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1 year ago
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marisanbNew Member
posted in General discussion
Terrible customer service experience - Refund Process

I ordered my Dyson via Affirm in December, I received it and it did not give me the results I was hoping for. That being said I felt confident in returning due to the money back guarantee and Dysons so called “great customer service”. It is now 2/15 and I still have not received my refund after multiple calls to Dyson. I called today and the rep told me “Oh yeah it looks like the warehouse never confirmed they received the items even though we did” (and this was after I was sent an email confirming they received items back) He says all he can do for me now is refund me in 10-14 days, even though I have already waited well over that, now just more time goes by. I told the rep that I will be telling everyone and anyone I know how disappointing my experience with Dyson was, and he seemed to be fine with it. If you are OK with horrible customer service after spending $600 on a hair curler, then Dyson is for you. I would advise you purchase with DRYBAR. 

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1 year ago
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Aygul Ahmad
asked in General discussion
Dyson Airwrap purchased in USA doesn’t work in Europe - What can I do?

 Hello. I have bought dyson from USA, but it doesn’t work in my country, Azerbaijan. And dyson(USA) doesn’t recommend to use converter because my machine will be damaged with converter and they directed me to Turkey team.I talked to the Turkey dyson team they said I can use converter and they can’t arrange exchange. However US dyson team don’t suggest to use converter as it will damage my machine. After that I talked to the UAE dyson team and they also said that they are not able to provide replacement service. Then I talked to the US dyson team via instagram, they said they are looking further into this for me and will be in touch shortly, but they never returned. And after that I talked to the member of US dyson team via live chat. He gave me the number which help me to solve this issue. I called that number and they directed me to UK for replacement. But they said that if I am not in UK they cannot help me. After that I called dyson US team again. They said they cannot do anything a

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1 year ago
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DawnieRookie Member
asked in General discussion
Airwrap Attachment Locking Issues - What to do?

After debating buying the airwrap for so long finally purchased it today from John Lewis... so disappointed when trying it out as 2 out of 6 attachments will not lock in place, and the other 4 do lock but after much persuasion on pushing the knob. So expensive for this to happen. I have wats apped dyson and they did reply but was out for tea so will get back in touch tomorrow. Its so upsetting due to the cost of it.  (Moderation Edit - Title Updated)

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1 year ago
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LeopardEyesNovice Member
asked in General discussion
Dyson USA - Extended Warranty at HiClyde.com

If you purchase a Dyson hair dryer at a retaill store, are you still able to purchase the Clyde Extended Warrantly thru HiClyde.com?I see the HiClyde.com site asking for the purchase email and I did not purchase on Dyson.com, I think this is why I cant see my purchase to buy the extended warranty. Is it worth it to return to retailer and purchase thru dyson.com if that is the case?(Moderation Edit - Tags Added/Converted to Question)

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1 year ago
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RELNew Member
asked in General discussion
Can you travel abroad with Dyson Airwrap 220V different Hz?

Hey In my country we use 220v and I am traveling to South Korea that also use 220v, but the Hz is different. In my country the Hz is 50 and in South Korea the Hz is 60… can I still use Dyson Airwrap?If not, do you have any suggestions what can I do? We are kind of inseparable…  (Moderation Edit - Tags Added/Category Updated)

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Stuart
Dyson Community Manager
1 year ago
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We are familyNovice Member
posted in General discussion
Dyson retail NY - She is an Awesome asset to the Dyson Family

While on vacation in NY, My son’s girlfriend needed to purchase an attachment for her blow dryer. We entered the Times Square location and were greeted and assisted by a salesperson. With disappointment, the attachment was reportedly not available. As we browsed the other products, another salesperson Alicia approached the 4 of us. She was pleasant, friendly and soon we would discover knowledgeable, helpful and an excellent salesperson. She answered the initial questions regarding the attachment and corrected the misinformation given previously and sold her the attachment. She provided a consultation on how to achieve our desired look for our hair texture and before we left had sold me a Dyson supersonic blow dryer.   She took the time to explain the product, how to use it and the different attachments provided. I received a fair market value and was pleased with my unexpected purchase. As we left, happy that we would be receiving our Dyson products in the mail when we returned home, m

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1 year ago
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ck523789Novice Member
asked in General discussion
Dyson Corrale $500 hair starightener and only lasts 2 years? Absurd!

I purchased a Dyson Corrale for my wife as a gift in March of 2020 for all of her hard work through the pandemic. (We both worked through it in healthcare). I purchased it from Best Buy for $544 with tax. In 1 year, the charging stand stopped working. She had to attach the device to the cord for it to charge. Ridiculous. Now, the past few months ago, when she turns it on to heat it up to use it, the device displays the warning screen that the device is too hot. The device will not reach any of the present temperatures because it will say too hot. We powered it off, waited for a while and tried again. We verified there is no nearby heat source and troubleshoot with dyson over the phone and the device will not heat up because the warning screen comes on. This device has never been dropped, left the house its been in and has only been used 1 time a week and kept clean and in mint condition and in less than 3 years have all of this negative experience with this product is absurd. We pay a

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1 year ago
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citygirlNovice Member
asked in General discussion
Out of warranty repair - Terrible customer service

Very bad customer service!! Hair dryer broke, just out of warranty, Dyson won’t replace, will cost $400 to fix. Terrible product and customer service.(Edited by moderator – Moved to a new category/ Tags added) 

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1 year ago
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Anonymous
published in General discussion
Dyson new Supersonic Colour - I am in LOVE!SPOTLIGHTED POST

I got the Dyson Airwrap in November last year AND I love it!I decided on the blue & rosé colourway, which looks so beautiful! I’ve just seen they have a new Topaz Orange colour AND I want it so so badly!! My Airwrap now looks lonely and I’m seriously considering buying the Supersonic 😁If anyone has one yet, please, please, please share your photos! 😍!

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1 year ago
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HusbandRookie Member
asked in General discussion
Supersonic - What is the wattage?

How much power does my hair dryer use? I know that it is 120Vac, but I want to know how much actual power is required. I looked through the owner’s manual, and it doesn’t say. Nor does any label on the device, which is weird. This is basic stuff, as a person should be able to plan for his power needs on one circuit.Thanks. (Moderation edit - Moved to a NEW question/Tags Added) 

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1 year ago
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MaryBonHilNovice Member
published in Everyday use
How do I use the Airwrap on my Frizzy/Curly hair?SPOTLIGHTED POST

Hey everyone! I got an Airwrap last month. Have been struggling for over an hour daily trying to make it work with my hair.I started off with wet hair, like recommended. I use a frizz free products and leave in conditioner.Instead of my curls holding, they immediately started dropping out - I even used hairspray to set them in place. I use the hairdryer attachment, firm smoothing brush and finish with the smaller barrel to set my hair.Following a recommendation from a girl at my gym, I tried only the firm smoothing brush, used the coldshot to set my hair and completing with hair spray. My curls lasted a few hours, which was better but still not all day.My question is, will I ever get the Dyson to work on my hair?

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1 year ago
MandyMarnie
MandyMarnieRookie Member
asked in Everyday use
Detangling comb - Does it fit the Airwrap?

Hi does this comb fit to the airwrap? It has holes either end.

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1 year ago
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JungaNew Member
posted in Maintaining your Dyson hair care machine
Dyson airwrap - Painting quality feedback

Hi, I bought a Dyson airwrap  in south  Korea in April 22.There is a problem with the Dyson airwrap paint peeling off. I wasn't rough with the stuff, but it's coming off. It is said to be normal in the Korean service center. I'm disappointed in the quality  

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Charliebrown
Gold Level Contributor
1 year ago
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MrsBuzzRookie Member
asked in Maintaining your Dyson hair care machine
Dyson Airwrap not working

Hello, i purchased the airwrap back in April 22, every time i’ve tried to use it i feel like it isnt powerful enough - my daughter in law has one so i asked her to try mine and she commented that when the attachments are on there is air coming through the buttons.  she has the blue one I have the pink one - just wondered if anyone with the pink one had the same issue? (Moderator Edit - Tags added/Moved category)

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1 year ago
MandyMarnie
MandyMarnieRookie Member
asked in Everyday use
Airwrap - Are there cases/covers for the attachments?

I’m worried the attachments etc might get damaged like a straighter plate could, are there covers for the attachments? 

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1 year ago
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fleejaxNovice Member
asked in General discussion
Straighteners don't hold charge - What can I do?

I bought my wife some Dyson straighteners 2 years ago for Christmas and she uses them every day. Even using them in hybrid mode they no longer hold a charge long enough for her to finish straightening her hair.It seems that the battery can no longer hold enough charge for them to be usable, so how do we get a new battery installed as it's a sealed unit?Also the fact that when plugged in 'in hybrid mode' the unit can't get enough power to operate is a major oversight.

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Stuart
Dyson Community Manager
1 year ago
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jsokruchNew Member
asked in Maintaining your Dyson hair care machine
Dyson hair dryer stopped working/has no power - Help!

Have had hair dryer just over two years. Yesterday, it wouldn’t turn on. No sign of any issues before that. I love the dryer, but won’t spend that much money again for a product that only lasted two years. Very disappointed. For the cost, it should have lasted longer.  (Moderation edit - Tags Added, Converted to Question)

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1 year ago
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SampsonrusticNew Member
posted in General discussion
Product Request: Men's shaving hair collection

Vacuum for a hair clipper.I think there would be a lot of happy customers.  

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1 year ago
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