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Got a general query about your Dyson cordless vacuum or wet cleaner? Get an answer from the Dyson Community here.

  • 850 Posts
  • 1,999 Replies
850 Posts
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YvetteNew Member
asked in General discussion
V10 Cordless Vacuum Cleaner - Filter light still showing

I have a V10 stick vac which keeps showing filter light. I have replaced filter with additional clean filter while the other dries after washing. Still the filter light remains on. I have checked for blockage and ensured filter is properly attached. What could be the issue? (Edited by moderator – Moved to new Topic, Tags added)

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8 months ago
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Gold Level Contributor
EaglesGold Level Contributor
published in General discussion
Model Comparisons - Dyson Cordless Vacuums V6 vs V7 vs V8 vs V10 vs V11 vs V15SPOTLIGHTED POST

For anyone after a compassion guide on tools, run time, filter type, bin size (volume), machine weight etc on the Cordless vacuums sold by Dyson, I’ve found a site that does this! It’s a lot of reading. There are a few tables handy. Dyson V6 vs V7 vs V8 vs V10 vs V11 vs V15 Cordless Vacuums - Models Comparisons Thank me later 😀(Edited by moderator – Tags added)  

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Gold Level Contributor
1 year ago
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DudleianNew Member
asked in General discussion
Max power on my Dyson V6 cordless vacuum only lasts a few seconds. Help

Several years old V6 that has worked fine until the last few days - it seems to be fully charged but when it's running and i activate the Max power feature it lasts a few seconds then cuts out. back on the charger for a couple of munutes and it seems fully charged again. Filters are clean, machine is empty - anyone got any suggestions please?

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1 year ago
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DaniNew Member
asked in General discussion
Purchasing Advice - V15 Detect Absolute + (Gold) vs V15 Detect Extra

Hi everyone. Wondering if the community can help me out here please?I am looking to upgrade my current cordless dyson to a V15 and for the price, really wanting to get the best machine. I know with care these machines do the job well and can last many years (I have a V6!). I am wondering if I am missing a key machine feature when compairing the V15 Detect Absolute + (Gold) with the V15 Detect Extra? Both are on the Dyson website and exclusive to Dyson direct. As far as I can see, I think both have the upgraded HEPA filter to 0.1 micron, both have the built in tool, same motor, same bin size, suction the same and cleaner heads seem to be the same and its just accessories that are different? Price for both is £659.99. I am looking for best performace, so colours don’t matter. Can a pro help a rookie out? - Thanks in advance.  (Moderation Edit - Tags Added/Title Updated) 

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1 year ago
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AlienoutNew Member
asked in General discussion
Dyson V8 Cordless - Blue flashing light and no power. Suggestions?

V8 is fully charged, won’t turn on when trigger is pressed and hold. three blue light comes on followed by one and then none. Has anyone experienced similar? Photos attached.   

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1 year ago
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JustinNovice Member
asked in General discussion
Dyson vacuum smells like a wet dog /Unpleasant odour - Help

Hi guys hope your all safe and well.iv got a dyson v10 from a friend.i fitted new filter plus deep cleaned the hover but iam still getting a strong smell from there dogs coming from the filter when using it.the smells in the motor cover.how can I clean it..thanks justin

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1 year ago
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BernieNovice Member
asked in General discussion
Cordless V10 Absolute - Power cutting in/out - Any ideas?

Dyson V10 Absolute cutting out after approx 10 secs, the machine stops then can re pull the trigger,it starts and then stops again after approx 10 secs again, the bin has been cleaned out and the filter has been cleaned even though there are no filter or blockage lights on, there are 3 blue lights on indicating full charge. I have been on the troubleshooting guide as recommended which is going to order me a replacement battery, I don’t think this is the issue but will see when it arrives. Anyone out there have any ideas. (Moderation Edit - Tags Added)

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10 months ago
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Anonymous
asked in General discussion
Cordless Dyson V11 - Pulsing/Stopping & Starting - Help!

Hi. Our family Dyson has stopped working. It has been on charge all day, has a full battery but when we press to ‘go’ button it stops and starts a couple of times before switching off. Can anyone help?

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1 year ago
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martinh41New Member
asked in General discussion
Cordless V10 - Blockage problem

Hi there,I have a V10 and despite changing filter cleaning every part of the machine it still indicates a blockage which means it can’t be used. I am at a loss as to what more I can do to remedy the problem. (Edited by moderator – Tags added) 

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1 year ago
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VivianeNovice Member
asked in General discussion
V15 Detect Absolute + (Gold) vs V15 Detect Extra - Purchasing Advice

Hi There, I am looking to purchase my first cordless Dyson vacuum and I do not know which from the V15 Detect Absolute + (Gold) or the V15 Detect Extra I should purchase. I want to make the right choice considering the expensive cost of these vacuums. I just want to get the best machine. Both look very similar in terms of technology, features and price and so I am wondering if I am missing a key feature when comparing the V15 Detect Absolute + (Gold) with the V15 Detect Extra? They are both Dyson website exclusives to Dyson direct; both have the upgraded HEPA filter to 0.1 micron, the built in tool, same motor, same bin size, same suction, same cleaner heads and relatively same price; just the accessories seem different as the V15 Detect Absolute + (Gold) seems to have 10 accessories and the V15 Detect Extra has 8 albeit different accessories? The colours do not matter to me because I am looking for best machine in terms of performance. Thanks in advance for your professional advice. V

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1 year ago
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Trac69Rookie Member
asked in General discussion
Dyson V15 turning On/Off - Please help

every time I use my dyson v15 detect it switches off and on three or four times before it works. I have washed filters and brought after market ones my machine. I is not even a year oldCan anyone help why my v15 detect turns off and on all the time I go to vacuum ? (Moderation Edit - Title Edited/Tags Added)

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1 month ago
Leia81
Leia81Novice Member
asked in General discussion
Is there a way to get the V15 to run without having to hold the trigger?

Hello, I purchased the V-15 because I had read somewhere that it was the only model which ran without having to hold the trigger the entire time your cleaning your house. Upon receiving my unit, I realized I do in fact need to hold the trigger the entire time and haven't found a way to clean without a constant trigger press. Am I missing something? 

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Leia81
1 year ago
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yaronkadRookie Member
asked in General discussion
Cordless V11 torque head - Starts spinning, then stops

Hi,I have a  V11 cordless vacuum. The bar in the torque head starts spinning for a second and then stops.This happens when the vacuum is on eco or auto mode. When I switch to boost the bar keeps spinning.Any suggestions on what is wrong and how to fix it?Thanks in advance,Yaron (Edited by moderator – Title amended) 

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1 year ago
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dennisacevedoNew Member
asked in General discussion
What is the "latest technology" difference between the V15 Detect Absolute and the V15 Detect+ "first generation"

The V15 Detect+ “first-generation” says “Save $50 on first generation Dyson V15 Detect+ compared to latest technology.”The features between this and the V15 Detect Absolute seem to be the same. What technology has changed? V15 Detect+ “first-generation”https://www.dyson.com/vacuum-cleaners/cordless/v15/detect-plus/goldV15 Detect Absolutehttps://www.dyson.com/vacuum-cleaners/cordless/v15/detect/absolute-gold

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1 year ago
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BigEDGE02New Member
asked in General discussion
Dyson V7 - Shuts off after 5 seconds in MAX mode

My Dyson V7 Animal shuts off after running for just 5 seconds in MAX mode.  If I run it in STANDARD mode it will run perfectly fine for about 20 min.  As soon as I switch to MAX it cuts off after 5 seconds.  It does not pulse, it stops completely.I’ve replaced the battery, the charger and both filters, and I have done a complete teardown cleaning. What else could be causing this issue?

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1 year ago
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ElsakiNew Member
asked in General discussion
Dyson v15 different models vs price - Is there a difference?

Is there a difference, except for the colour, between Dyson V15 Detect Absolute Yellow/Nickel and Dyson V15 Absolute Detect??  I’m asking because they have a remarkable difference in the price here in Greece. 

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Gold Level Contributor
1 year ago
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Nigel1976Novice Member
asked in General discussion
I am confused about the v12 - Can Dyson help to clarify the online options?

I have been told that Dyson vacuum cleaners are the best and I want to buy a Dyson vacuum cleaner.  But I am confused and the Dyson website is the source of my confusion.  It is the v12 I want, but should I get the v12 detect slim or the v12 detect slim absolute?  I thought the difference was simply that the v12 detect slim absolute had more accessories and it cost more.  Let’s go to the Dyson website to confirm and learn more about the v12https://www.dyson.co.uk/vacuum-cleaners/cordless/v12/reviewsThe reviews are good but at the bottom the page the v12 detect slim costs £529.99 and has 8 accessories while the v12 detect slim absolute costs £479.99 and has 4 accessorieshttps://www.dyson.co.uk/vacuum-cleaners/cordless/v12/detect-absolute-yellow-nickelBut here the v12 detect slim absolute costs £529.99 and has 9 tools and accessories.https://www.dyson.co.uk/vacuum-cleaners/cordless/v12Here the yellow v12 detect slim has 8 accessories and costs £529.99.  Change the colour to gold and we s

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11 months ago
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FranhaseldenNovice Member
asked in General discussion
V7 intermittently only runs for 5-10 seconds

My V7 purchased September 2020 has an issue where it regularly (maybe every third use) cuts out after 5-10 seconds. It does this on both low and max. There is no pulsating, it just cuts out. I don’t believe it to be a battery issue. I discovered a way to get it working, and once I’ve done that it will run for the full time even on max so it can’t be battery related? It clearly still has capacity.I did a full clean down so the filters are all completely cleaned. I rinsed out the filter and then left it to dry on the radiator for 3 days.The only way I can get it working is: put it back on charge, turn the charger off and on again, then hold the trigger while it’s docked for 20 seconds. Once 20 seconds is up I release the trigger and use the Dyson as normal and it runs fine.What could be causing this cut out and what is it about holding the trigger that clears the issue?  (Moderation Edit - Tags Added)

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1 year ago
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MikekallNovice Member
asked in General discussion
Uninstalling the Gen5 Detect Wall Dock

Hi, I have a Gen5 Detect Absolute stick vac and wish to move the wall dock. How do I uncouple the wall dock from the back panel without breaking it. It is the type that slides down and clicks in.Thanks, Mike

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2 months ago
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MountgroveNew Member
asked in General discussion
Cordless Battery cross-compatibility chart?

Hi I have purchased the Dyson outsize absolute cordless vacuum cleaner. It has features of the V11 and V15. I am also considering buying a lightweight Dyson but only if I can use the batteries that I already own . I am struggling to see any "bare" cordless devices that may be cross compatible with the same battery. In general why don't Dyson make cross compatible devices that use the same battery? Surely this would be better for the environment and save a lot of money for customers? The practice is quite common when purchasing power tools which are cross compatible with devices from the same brand. ("Bare" unit).

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1 year ago
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ElimitsRookie Member
asked in General discussion
Dyson Cordless DC44 Animal - Green Flashing Light

I have a Dyson DC44 Animal and when I press the trigger I only get a green light flash on the top and at the bottom.I have bought a new motor, battery and charger but still just get these lights on both units when pressing the trigger. I have fully charged battery.Does the bin need to be attached for the motor to work or am I missing something?Many thanks for your help in this matter. (Edited by moderator – Moved to a new category/Tags added)

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Charliebrown
Gold Level Contributor
1 year ago
X
XptoNovice Member
asked in General discussion
Dyson V15 - actual differences between versions

HelloThe following versions of V15 are available in the country for purchase. Detect submarine - 899 euroDetect absolute - 749 euroDetect plus - 699 euroDetect total clean - 599 euro Accessories seem to be what makes the cost difference and some displays showing dust and scientifically cleaned etc. Submarine washes the floor too so more expensive, so not interested. What would be the key differences that would make Detect absolute a better choice over the others, and absolute over total clean?Thank you for your time and the help. 

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8 months ago
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Nige34Novice Member
asked in General discussion
Cordless V10 - Cyclone stopping/starting issue - Help!

My v10 stopped working and only giving me one pulse before giving up! So as I've done many times cleaned the filter checked for blockages. Still the same problem so I put a new filter into the machine but no, still not working. So this morning I completely stripped the machine down to the motor and cleaned everything with a rag and the air compressor, put it all back together and still the same issue! When I put my hand over the bin and seal where the wand would go it fires up!! I'm at a loss and hope anyone has any ideas to help, cheers nige.

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1 year ago
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DD30Rookie Member
asked in General discussion
Is the V15 Submarine head cross-compatible?

Will the V15 Submarine head be compatible with the V15 Detect? I have read that it won’t be - even Gen5 - due to the software and not the hardware. I spent £599 on this vacuum and it will be my last with Dyson if this is true! (Moderation Edit - Title Updated)

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1 year ago
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AlanT1954New Member
asked in General discussion
Cordless V7 - Cuts out after a few seconds after using Max power mode - Suggestions?

HelloAfter the V7 Vacuum was charged for a full day, the unit can be switched on and runs OK until you switch to Max power. After approximately 5-10 seconds the machine cuts out ant the blue light then flashes.At this point the unit will not power on (in either normal or Max power mode). If you then charge the V7 for a few minutes it will then power on and switch on, but once again, if you switch to max the problem repeats.Has anyone else come across this problem?Any advice will be appreciated.ThanksAlanT1954 

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Charliebrown
Gold Level Contributor
1 year ago
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