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Cordless vacuums

Dyson Cordless stick, Multi-directional and Handheld vacuums

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gifford4671Novice Member

asked in Maintaining your cordless vacuum

Cordless V10 clogging - Help

I always have problems with my V10 blocking as shown in the photo. I have a spare filter and regularly clean the machine. This blocks like in the photo every couple of uses and I end up having to blow the dust ect back through the machine to clear which is unhygienic. Dyson support online is non-existent with 24hr replies which tell me to use the troubleshoot guides which don’t cover this problem. Please help! (Moderation Edit - Moved Category, Updated Tags)

1 year ago

Anonymous

asked in General discussion

Cordless Dyson V11 - Pulsing/Stopping & Starting - Help!

Hi. Our family Dyson has stopped working. It has been on charge all day, has a full battery but when we press to ‘go’ button it stops and starts a couple of times before switching off. Can anyone help?

11 months ago

rohimakhanom95New Member

asked in Maintaining your cordless vacuum

airway blocked / no replies from dyson

I have been trying to contact dyson via whatapp however have not received any help what so ever over the past week. my machine is showing that the airway is blocked and I have done everything that the trouble shooting suggests. I have paid almost 1k for my product to stop working and for the company to not answer any calls due to technical issues.

8 months ago

Trac69Rookie Member

asked in General discussion

Dyson V15 turning On/Off - Please help

every time I use my dyson v15 detect it switches off and on three or four times before it works. I have washed filters and brought after market ones my machine. I is not even a year oldCan anyone help why my v15 detect turns off and on all the time I go to vacuum ? (Moderation Edit - Title Edited/Tags Added)

8 months ago

Nigel1976Novice Member

asked in General discussion

I am confused about the v12 - Can Dyson help to clarify the online options?

I have been told that Dyson vacuum cleaners are the best and I want to buy a Dyson vacuum cleaner. But I am confused and the Dyson website is the source of my confusion. It is the v12 I want, but should I get the v12 detect slim or the v12 detect slim absolute? I thought the difference was simply that the v12 detect slim absolute had more accessories and it cost more. Let’s go to the Dyson website to confirm and learn more about the v12https://www.dyson.co.uk/vacuum-cleaners/cordless/v12/reviewsThe reviews are good but at the bottom the page the v12 detect slim costs £529.99 and has 8 accessories while the v12 detect slim absolute costs £479.99 and has 4 accessorieshttps://www.dyson.co.uk/vacuum-cleaners/cordless/v12/detect-absolute-yellow-nickelBut here the v12 detect slim absolute costs £529.99 and has 9 tools and accessories.https://www.dyson.co.uk/vacuum-cleaners/cordless/v12Here the yellow v12 detect slim has 8 accessories and costs £529.99. Change the colour to gold and we s

5 months ago

MountgroveNew Member

asked in General discussion

Cordless Battery cross-compatibility chart?

Hi I have purchased the Dyson outsize absolute cordless vacuum cleaner. It has features of the V11 and V15. I am also considering buying a lightweight Dyson but only if I can use the batteries that I already own . I am struggling to see any "bare" cordless devices that may be cross compatible with the same battery. In general why don't Dyson make cross compatible devices that use the same battery? Surely this would be better for the environment and save a lot of money for customers? The practice is quite common when purchasing power tools which are cross compatible with devices from the same brand. ("Bare" unit).

1 year ago

DD30Rookie Member

asked in General discussion

Is the V15 Submarine head cross-compatible?

Will the V15 Submarine head be compatible with the V15 Detect? I have read that it won’t be - even Gen5 - due to the software and not the hardware. I spent £599 on this vacuum and it will be my last with Dyson if this is true! (Moderation Edit - Title Updated)

8 months ago

FernViewRookie Member

asked in Using your cordless vacuum

Dyson V11 on/off switch issues

Hi,like a couple of other people the trigger on my Dyson has stopped working. Occasionally it would turn itself on when i was emptying it. This week it would just stop while I was using it. I have cleaned out the barrel and washed the air filter and the battery is fully charged. It worked for 2 minutes and then stopped. There are no blockages.Any ideas? All help appreciated.

1 year ago

HajiAslanNew Member

asked in Maintaining your cordless vacuum

Dyson V11 is pulsing on Eco and Mid mode, but works fine on boots mode

Hi Everyone, My Dyson V11 started pulsing on eco and medium mode then stops, but works ok when I switch it to boost mode. I checked for all possible blockages, also changed filter to brand new, but still problem exists. Does anyone had similar issues? Any tips how I can fix it? Thank you in advance.

1 year ago

Ugh65Novice Member

asked in Using your cordless vacuum

Cordless Gen5 Detect - Wall dock/dok removal help

There seems to be no way to remove this particular wall mount as once it is locked in position there is no way to remove it.Please don't give me ludicrous answers like chat did. The staff at Sydney did not have a clue about this. I have owned machines all the way since v6 and all wall mounts were movable the Gen 5 not unless there is a special tool to get behind and move the lugs as you try to lift it which I doubt. No this one has been designed without removal and repositioning in mind. (Moderation Edit - Tags Added/Category Updated)

4 months ago

fanaussieRookie Member

posted in Maintaining your cordless vacuum

dyson Cordless V15 - Anti tangle head cleaning

As you guys can see above dyson that I bought today a d used first time has got few hair stuck as well as blue thread (first I thought this is built in lol but now realised it is not).. anyways just want to know because I'm newbie whY should I do? Would it clean by itself when I run the vaccum again or do I have to take it out myself. If latter is the case can you please guide me or share video perhaps

1 year ago

Ddiaconu21Rookie Member

asked in General discussion

Difference between V15 Detect Absolute vs Detect Extra - Purchasing Advice

Can someone please help me with some info regarding this? The only difference seems to be the HEPA filter and some accessories. Am I missing anything?

11 months ago

paul151084Novice Member

asked in Using your cordless vacuum

How to set up V15 Detect (Built-in dusting and cervice tool)

Hopefully a very simple query but I am having issues setting up my new V15 hoover. The wand doesn’t seem to attach to the machine because of a clear but of plastic. Dyson told me there was a part missing so send out a new hoover. This is exactly the same. Getting a response from the Dyson email or WhatsApp is terrible so trying here. Am I missing something? Any help appreciated.

9 months ago

Nige34Novice Member

asked in General discussion

Cordless V10 - Cyclone stopping/starting issue - Help!

My v10 stopped working and only giving me one pulse before giving up! So as I've done many times cleaned the filter checked for blockages. Still the same problem so I put a new filter into the machine but no, still not working. So this morning I completely stripped the machine down to the motor and cleaned everything with a rag and the air compressor, put it all back together and still the same issue! When I put my hand over the bin and seal where the wand would go it fires up!! I'm at a loss and hope anyone has any ideas to help, cheers nige.

1 year ago

JefferiesRookie Member

asked in General discussion

V15 laser head compatibility?

Hi everyone! Does anyone know which Dyson the laser head is compatible with? I’ve got a V8, V10 and V11. Will it work on all three? Thanks,Jeff.

1 year ago

CordlessdustbunnyNew Member

asked in Maintaining your cordless vacuum

V15 charging problems - Any advice?

Hi everyone! I have 2 batteries—the original one the vacuum came with, purchased March 2023, and an extra I purchased May 2023 for longer cleaning runs when needed (rarely, I realized, but still good to have). Both are suddenly not charging properly anymore.I have inspected the cables, no damage.I’ve removed the charger from the wall dock and tried it with the batteries.I have tried plugging the charger into other working outlets at home. I tried to charge the batteries either with the vacuum connected or the battery alone.I have cleaned the filter a few times, and the clear bin as well. No messages of blockages from LCD screen since purchase. Whether plugged in or not, once the charger is connected to the battery, both of these batteries’ blue lights pulse continuously, and continue to do so for a long period of time. The charge indication on the screen remains the same despite being charged overnight. Again, the lights pulse with the charger connected, even when unplugged.The vacuum

8 months ago

DavnicNew Member

asked in General discussion

V11 Absolute - Constantly blocking - Can anyone help?

Hi, hope someone can help. I've had plenty of dyson vacuum cleaners without issue. Then I got the V11 absolute. Anyone help me understand why it blocks with what seems like the smallest amount of dust. The boost function is useless, lasts about 5 seconds before saying its blocked, has been like this from about a month old. Had it serviced, have replacement filters that we clean constantly. Can only use it on medium power and that's not very powerful. Just doesn't seem up to the most basic tasks. Had two new head units since new, still terrible. Have other dyson products which are fantastic and previous vacuums have always been great.

10 months ago

vlollisNovice Member

posted in Maintaining your cordless vacuum

Hair that Wraps Around the V10 Rollerhead's Little Wheels - How best to remove?

I love my V10 Dyson. The suction is consistently great. However, the little wheels underneath the rollerhead gather hair that gets wrapped up. This results in the wheels being unable to move which messes up the steering and scuffs my wooden floor.To clean, I have to slice the hair around the little wheels and pull it out little by little. This is way too time consuming since this has to be done after every few uses. I feel like the roller head needs a different wheel design. Either that or create a way for the wheels to pop out for easier cleaning. I can't be the only user who sees this as a major problem. Any suggestions? Is there an alternative roller head replacement? (Edited by moderator – Tag added)

1 year ago

Mo_004Novice Member

asked in Using your cordless vacuum

Dyson gen5 accessories - Is there an upright dock?

I have a dyson gen5 and I was wondering if there is any charging docks available in the uk or if there would be one coming soon?

9 months ago

AlanT1954New Member

asked in General discussion

Cordless V7 - Cuts out after a few seconds after using Max power mode - Suggestions?

HelloAfter the V7 Vacuum was charged for a full day, the unit can be switched on and runs OK until you switch to Max power. After approximately 5-10 seconds the machine cuts out ant the blue light then flashes.At this point the unit will not power on (in either normal or Max power mode). If you then charge the V7 for a few minutes it will then power on and switch on, but once again, if you switch to max the problem repeats.Has anyone else come across this problem?Any advice will be appreciated.ThanksAlanT1954

7 months ago

szfaberNovice Member

posted in Using your cordless vacuum

V10 Cordless Battery Dies after 20-24 months??

I have several Dyson products and I think they are all really great. Bought the V-10 cordless 2 years ago and I have really taken good care of it. The battery dies at about the 24 month point (just after warranty expiration). I have taken care of the machine and battery and also tried Dyson’s trouble shooting tips - But the battery will not hold a charge for more than 38 seconds. A new battery is $130 through Dyson and I would hate to have to do this every 2 years. Any thoughts/suggestion? (Edited by moderator – Tags added and Moved to a new category)

1 year ago

gimNovice Member

asked in Maintaining your cordless vacuum

What is the difference between purple and blue post HEPA filters for V15?

My V15 came with purple filter, but in the replacement parts catalog I can see 2:Blue 970013-03 Purple 970013-02Is there any difference between them except the color? Why only blue one has “HEPA” mentioned in its name? Does it mean purple isn’t a HEPA filter?Would be nice if someone could clarify this because currently it’s a bit confusing.

1 year ago

kennethmeldrumNew Member

asked in Using your cordless vacuum

V11 Cordless vacuum stop working - Suggestions?

my v11 is approx 3 years old and has suddenly stopped working. There is no display on the LCD screen and nothing happens when I press the trigger for 10 seconds. I purchased a new battery (following the suggestion on the Dyson troubleshooting section on the website) but the machine still isn’t working. any suggestions ? I’ve already spent £85 on the new battery which seems to have been a waste of money. I’ve checked the machine and there are no blockages.

3 months ago

LinNew Member

asked in General discussion

Cordless V15 Filter warning

I have a brand new Dyson V15 and after cleaning the filter (following the instructions in detail) I use the vacuum to be told in needs cleaning again, this is constant. Tells me even if its not picked up much. So annoying and frustrating its a great vacuum. (Moderator Edit - Moved Category, Tags Added)

7 months ago

CorinneNew Member

asked in General discussion

Can I leave my Dyson cordless vacuum on charge?

When my Dyson stick is fully recharged is it ok to turn off the power point? I don’t like leaving things plugged in(Moderation edit - title updated)

5 months ago

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