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Dyson Hair dryer, Hair straightener and Hair styler

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JoyceTomNovice Member

posted in Everyday use

fangRookie Member

posted in General discussion

Can Dyson have a travel hair dryer or dryer with a shorter cord pretty please

Please consider making a more travel friendly size dryer (with diffuser) or at least an option of a shorter cord on your regular dryer. I hate traveling without my Dyson! :(

6 months ago

courtneyhornkeNew Member

posted in General discussion

Airwrap Cable Tangled - Any ideas?

I purchased my airwrap almost a year ago and my cable is extremely tangled and it’s just annoying to untangle before I use it everytime but it also tangles up right after. Is there anything I can do to fix that?? At home or get the cord replaced?

6 months ago

the5clarkesNew Member

asked in General discussion

Dyson Corrale Travel Dock vs Normal Dock

I just wanted to know why certain Corrales appear to have a travel dock whereas others appear to have a larger table top type dock please?

6 months ago

katemanabatNew Member

asked in General discussion

US traveling to UK and Europe, can I use my Dyson Corrale Straightener?

Hello! I will travel to Europe soon and was wondering if I am able to use my Dyson Corrale on the trip or do I need to get an adapter or converter?

6 months ago

Ann boys momNew Member

asked in General discussion

Dyson hair dryer - Colour/Coating coming loose after 4 months - Ideas?

Hair dryer bought in July 2022. After 4 months the coating of the main body comes loose and this gets worse over time. I have contacted Dyson several times between end 2022 and September 2023. At first I was told that I would receive a new main body. Months later I contacted Dyson again, as no part was received. And then I was told that this issue is not covered under warranty and that the Dyson person who worked with me when I launched the warranty claim lied to me.Why would this not be covered under warranty?

6 months ago

sobes74New Member

asked in General discussion

Straightening with hair dryer - Not keeping my hair straight. HELP

Hi - I have been using a GHD hairdryer for years and recently upgraded to the Dyson hairdryer. I have naturally curly hair and blow dry it straight but when using the Dyson (with smoothing nozzle), my hair starts off straight but within a few hours, it becomes wavy and if I sleep on it, the curls returns. With the GHD hairdryer, my hair stayed straight. I dont use any products, just a heat protecting spray. I’ve tried using the different heat and speed settings on the Dyson but nothing works. Not sure what I am doing wrong - is it because the Dyson uses less heat? Please help.Thanks

6 months ago

TatiNew Member

asked in Maintaining your hair care machine

My Dyson HS03 Corrale straightener has stopped working - What to do?

Please tell me. My Dyson HS03 straightener has stopped working. In the engineering menu it displays error code E50.What could this error mean?

6 months ago

WhoCaresWhoIAmNew Member

posted in General discussion

Airwrap Accessories - Oval Brush needed!

Since I purchased the original Airwrap in 2018, I have been hoping for an OVAL brush attachment. I know manu others have been inquiring too. Any plans for this style attachment to become available? Especially need one that is sized for mid length hair rather than a very large brush that is too large like the original offered by a competitor.

6 months ago

720triciaRookie Member

asked in General discussion

Airstraight keeps resetting/turning off - Ideas? (Solved)

I bought an airstraight and used it for a week, absolutely loving it.,However, it started doing the following - I would use it for a few seconds and it would shut off and show the reset message. I’d power it back on, and the same thing would happen over and over no matter what other setting I chose. I called Support and had a video conference where the support tech watched me use the dryer. She said the machine was defective and to send it back which I did. I’m waiting for the new dryer to arrive.I decided I wanted a second backup airstraight as it sounded like it would be awhile until I got another one. I bought an open box model on ebay. Unbelievable, it arrived today and is doing the same thing. I’ve tried different outlets in the house. Are you kidding me? Could both be defective? Or am I doing something wrong. Any tips / help? I’m beyond frustrated. (Moderation Edit - Tags Added/Category Updated)

6 months ago

Chezooloo1981Rookie Member

asked in Maintaining your hair care machine

Dyson Corrale battery - Red Light - Help!

Good afternoon I’ve been trying to get assistance regarding my battery dying after just a few mins of use. I leave it on the charging stand all the time when I’m not using it and when I use it, it shows a full charge but then it goes red after just a couple of mins. I tried talking to someone on WhatsApp help and sent them the video but they didn’t respond. I cannot find an email address to email anyone and no-one answers the phone when I call. Maybe someone on here can help please? Cheryl

7 months ago

Anonymous

asked in Everyday use

Hair Care - Excessively oily/greasy hair - Help!

Hi all!I got the dyson airwrap in early October! And I love it!!It works well smoothing my hair, so well in fact that it gets oily/greasy faster.Instead of my pervious hair wash routine, where I was washing two/three times a week, I’m up to five.Any insight would be great!

7 months ago

Heisen567Rookie Member

posted in Everyday use

Anyone has heat damage using the Dyson Hair Dryer?

Just wondered if anyone else has experienced heat damage from the hairdryer?

7 months ago

zeynepadaaaRookie Member

posted in Getting started with Styling

dyson airwrap revitalization - How has you're hair been Brough back to life?

Hello, I think your hair has been brought back to life with Dyson airwrap products. It's like a revitalization-focused system, right? What is your opinion? (Moderation Edit - Updated Category/Amended Title)

7 months ago

mgeller1Rookie Member

asked in General discussion

Air wrap - dual voltage (Rumour that they've released one)

I heard from a friend that Dyson recently released a dual voltage model of the airwrap. Is this true? I checked the website and cannot find information on voltage anywhere. If yes, this would be amazing since I live in Germany and will be moving back to the States soon. Would love a product that can be used in different countries.

7 months ago

mgeller1Rookie Member

asked in General discussion

Warranty claim for Dyson airwrap in Germany - Input reuqired

After less than one year of use, my Dyson airwrap stopped working. After inspecting the filters and doing all of the suggested troubleshooting it still won’t work. I am an American currently living in Germany and purchased an EU model in Germany. Initially I took steps to go through the German Dyson website to try to file a warranty claim and it’s proving to be impossible. They direct you to a WhatsApp link where it appears no one is actually monitoring it? I have tried to contact someone for a week and will on occasion get a one sentence response and nothing further. The only other option is to call customer help - which will be in German and that’s a language barrier for me. Has anyone else had this issue and been able to successfully resolve? (Moderation Edit - Tags Added/Converted to Question)

7 months ago

lydiamNovice Member

asked in Getting started with Styling

Help - My curls not lasting - Ideas/Suggestions welcome!

Help! I have had my air wrap for almost a year now and I have not cracked the code. I have fine thick hair and and trying to get the gorgeous curls I see everyone else having. The dyson curls look great at fist but never hold more than 30 min. I have tried pinning them up and a multitude of different products trying to get them to last. How do I get the multi day curls everyone is talking about? I am about to give up since currently my $10 curling iron is creating a better longer lasting curl than my $650 dyson.

7 months ago

SteelboyRookie Member

asked in General discussion

Hair straightener - Broken open/close button - How to fix?

HiMy wife has a standard hair straightener, and the “chrome” plastic open/close button has broken, one of the legs has snapped which holds the button in place, I have looked at the Dyson spares list but does not show this as something Dyson sell?, has anyone else had this fail, if so were you able to find a replacement part?

7 months ago

kimsloweNew Member

posted in General discussion

Awful Customer Service - Feedback on recent experience (September 2023)

Sent back my hairdryer which was still under guarantee to Dyson for a repair to be told it had to be replaced and that I would have to pay £99 for a refurbished machine. I sent Dyson Customer Services proof of the warranty by WhatsApp 4 times (the only method of delivery they would accept) which was very difficult for me as I suffer from motor neurone disease. They dismissed my disability out of hand! I cannot understand why their customer services team cannot read the proof of guarantee I sent them. Very bizarre.All in all, I have found their customer services to be arrogant, ill informed and far too lazy to read the whole thread of a conversation. New comments to a conversation are responded to each time by someone different and they repeatedly ask for the same information to be sent before ignoring it.Has anyone else had problems with this horrible company?

7 months ago

Seamus DoreyNew Member

asked in General discussion

Identifying Counterfeit - Dyson Supersonic 'ditterent hair styles' counterfeit product

Hello there,I am guess, unfortunately, that I have purchased a counterfeit product as ‘different’ in ‘Engineered for different hair types’ is misspelt ‘different’ on the front of the box? I’ve also n noticed that on the side of the box under ‘Re-engineered Diffuser’ it says ‘...andlreduce fizz.’I thought it might be useful to share this info with others, as these are easy spots (although I missed them, but to be fair wasn’t looking for them).Thanks for any information.Regards,Seamus.

7 months ago

Hants1New Member

asked in General discussion

Airstrait UK release - be good to have an answer

@dyson why isn’t there even a hint of when the Airstrait will come out in the UK. All we get is check the website - it is now three months since you released it in the US. You must have some idea - no one gives an answer on insta or facebook or your own site. Quite frustrating to customers waiting.

7 months ago

Sue YardleyNew Member

asked in Everyday use

Which Dyson (Hair Care) styling product should I buy?

I am 59 years old and a complete beginner in styling my hair. I have naturally wavy/curly hair and generally let my hair dry naturally but as I am getting older feel the need to calm the frizz a little and smooth it, sometimes in a wavy style and sometimes a little straighter. It is beginning to thin a little and is fragile . It is shoulder length. I was thinking about a heated brush to use after drying and in between washes. Which product would you suggest?

7 months ago

Yelena

asked in General discussion

Is the Dyson airwrap allowed in hand luggage?

Hi I am taking a flight really soon, and curious if I can carry my styler in hand luggage with me to aircraft. Pegasus airlines. Vienna - Istanbul - Almaty. (Moderation Edit - Tags Added/Category Updated)

8 months ago

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