Hair dryer bought in July 2022. After 4 months the coating of the main body comes loose and this gets worse over time. I have contacted Dyson several times between end 2022 and September 2023. At first I was told that I would receive a new main body. Months later I contacted Dyson again, as no part was received. And then I was told that this issue is not covered under warranty and that the Dyson person who worked with me when I launched the warranty claim lied to me.
Why would this not be covered under warranty?
