Getting involved

Getting the correct support for your Dyson machine starts with understanding which product you own. Dyson currently has three distinct Hair care products that make up this category. The Dyson Supersonic™ hair dryer, Dyson Corrale™ straightener and Dyson Airwrap™ multi-styler. Dyson Supersonic™ hair dryer The Dyson Supersonic™ hair dryer and Dyson Supersonic™ hair dryer Professional are identified by their sleek handled design and rounded aperture, which dispels the air. They also have their serial number on the power cord near the plug.Dyson Supersonic™ hair dryer Dyson Corrale™ straightener The Dyson Corrale™ straightener and Dyson Corrale™ Professional straightener are identified by their streamlined design and flexible plates on either side of the straighter. They also have their serial number on the back of the straighteners.Dyson Corrale™ straightener Dyson Airwrap™ multi-stylerThe Dyson Airwrap™ multi-styler is identified by its unique design and interchangeable attachments. It

Understanding which Hair care machine I ownTUTORIAL

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StuartDyson Community Manager

Getting the correct support for your Dyson machine starts with understanding which product you own. Dyson currently has two distinct Hand dryers that make up this category.Dyson Airblade™ hand dryers - TapThis includes the Dyson Airblade Tap and Dyson Airblade Wash + Dry.Dyson Airblade™ hand dryers - TapDyson Airblade™ hand dryers – WallThis includes the Dyson Airblade 9kJ, Dyson Airblade V and Dyson Airblade dB hand dryers.Dyson Airblade 9kJDyson Airblade VDyson Airblade dB To filter content by Hand dryer, select the Dyson Hand dryer tag. Tags are viewable on each page and appear in the sidebar.

Understanding which Hand dryers I ownTUTORIAL

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StuartDyson Community Manager

Getting the correct support for your Dyson machine starts with understanding which product you own. Dyson currently has two distinct Lighting products that make up this category. The Dyson Solarcycle floor lamp and Dyson Solarcycle desk lamp. Dyson Solarcycle - Task LightingThe Dyson Solarcycle range can be purchased as either a floor or a desk lamp. In either case, the serial number can be found on the base of the machine.Dyson Solarcycle - Task Lighting - Example Dyson changed the name of their lighting product from Lightcylce to Solarcycle in 2022. Dyson - Suspended LightingDyson Suspending Lighting is primarily purchased through the ‘Products for business’ option available on the Dyson website. Dyson - Suspended Lighting - Example To filter content by Lighting product, select the Dyson Lighting tag. Tags are viewable on each page and appear in the sidebar.

Understanding which Light I ownTUTORIAL

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StuartDyson Community Manager

Getting the correct support for your Dyson machine starts with understanding which product you own. Dyson currently has four distinct generations that make up this category. Cordless - Generation 1 All DC16, DC30, DC31, DC34, DC35, DC43H, DC44, DC45 and DC56 products are members of our Cordless - Generation 1 machines. These are identified by the unique handle design, which detaches from the main body to reveal the filter.This generation is made up of a mixture of Handheld and Stick vacuums. Cordless - Generation 1 Cordless - Generation 2All DC 58, DC59, V6, V7 and V8 products are members of our Cordless - Generation 2 machines. These are identified by the coned shaped filter, which is stored and removed from the top of the machine’s cyclone. Later version of this generation also had a HEPA filter at the rear of the machine.This generation is made up of a mixture of Handheld and Stick vacuums. Cordless - Generation 2 Cordless - Generation 3All V10, V11, Dyson Micro, Dyson Outsize and

Understanding which Cordless vacuum cleaner I ownTUTORIAL

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StuartDyson Community Manager

Getting the correct support for your Dyson machine starts with understanding which product you own. Dyson currently has two distinct generations that make up this category. Upright vacuum cleaners and Cylinder vacuum cleaners. Upright Vacuum CleanerAll DC01, DC03, DC07, DC15, DC15, DC18, DC24, DC25, DC27, DC33, DC40, DC41, 41MK2, DC50, DC55, Dyson Light Ball, Dyson Small Ball, Dyson Big Ball and Dyson Ball products are members of Upright Vacuum Cleaner generation The earliest iteration of this product range (DC01, DC03, DC07, DC14) did not include the Ball design we see today.Upright Vacuum CleanerUpright Vacuum Cleaner Cylinder Vacuum CleanerAll DC02, DC05, DC08, DC08T, DC11, DC19, DC20, DC22, DC23, DC26, DC28C, DC32, DC38, DC39, DC47, DC49, DC54 Cinetic, Dyson Ball, Dyson Big Ball, Dyson Cinetic Big Ball, Dyson Big Ball 2 and Dyson Cinetic Big Ball 2 products are members of the Cylinder Vacuum Cleaner generation.Cylinder Vacuum Cleaner To filter content by either Upright vacuum clea

Understanding which Corded vacuum cleaner I ownTUTORIAL

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StuartDyson Community Manager

Welcome to May’s edition of our community newsletter.As before, I’ll be talking through our growth, content, platform improvements and providing an update on what we’ve been working on behind the scenes. I’ll also be sharing some very exciting news about what is hitting the platform in June. Let’s talk visitors and community growthIn early March, we expanded the community to include the Robot Category, since then we’ve seen a distinct increase in traffic month-on-month. In fact, our visitor number grew in May by a whopping 85%. We welcomed just over 76,000 unique visitors. These headed to the community via the Dyson App and as direct traffic. This is an increase of 35,000+ from the previous month. Our registration pool grew by 142, an increase of 7%, which brings us just shy of 2100 members. Seeing such a significant increase in our visitors and registered numbers is truly a fantastic milestone. It doesn’t only show that the content we are creating is beneficial and is supporting in n

Community News and Updates – May 2022COMMUNITY NEWSLETTER

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LyndseyCommunity Moderator

Want to watch a quick, step-by-step guide to achieve your ideal style? The Official Dyson YouTube channel hosts a vast array of content which is designed to help you do exactly that.Each of the bespoke videos not just help you to achieve your style but shows you exactly which Magnetic styling attachment that was used and how to use it effectively.To get started, simply choose the video that suits your ideal style or visit our Dyson YouTube channel and use the on-screen search option or navigate through the playlists to start viewing more tutorials and insights for creating your look. The Flyaway attachmentWhere you can learn how to use the Flyaway attachment to finish your desired style. Bantu knotsWhere you can learn how to create sharp knots with curly hair.Using just the Wide-tooth comb attachment. Everyday blow dryWhich adds natural volume and creates flicks.Using the Gentle air attachment, Smoothing nozzle and Flyaway attachment. Defined curls and wavesWhere you can learn how to

Dyson Supersonic™ hair dryer: Styling guidesTIPS - HAIR CARE

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LyndseyCommunity Moderator

Want to watch a quick, step-by-step guide to achieve your ideal style?The Official Dyson YouTube channel hosts a vast array of content which is designed to help you do exactly that. Each of the bespoke videos not just helps you achieve your chosen style but provides a range of handy tips and tricks along the way. From a straight finish to curls, our video styling guides show you how to get the look you want.To get started, simply choose the video that suits the look you or visit our Dyson YouTube channel and use the on-screen search option or navigate through the playlists to start viewing more tutorials and insights for creating your look.Tips and tricks on styling with the Dyson Corrale™️ straightener Creating volume and movement Straightening curly hair Creating beach waves Achieving true curls Creating soft waves Achieving flat beach waves Creating C curls Straight and smooth Straight and sleek Professional tips for achieving a silk press If you need help achieving your style or

Dyson Corrale™ straightener: Getting the look you wantTIPS - HAIR CARE

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LyndseyCommunity Moderator

Want to watch a quick, step-by-step guide to achieve your ideal style? The Official Dyson YouTube channel hosts a vast array of content which is designed to help you do exactly that.Each of the bespoke videos not just helps you achieve your chosen style but provides a range of handy tips and tricks along the way. From a sleek side part to that stretched blow out look, our video styling guides show you how to get the look you want.To get started, simply choose the video that suits the look you or visit our Dyson YouTube channel and use the on-screen search option or navigate through the playlists to start viewing more tutorials and insights for creating your look. Sleek side partA sleek, everyday look with minimal flyaways. Using the Soft smoothing brush and Coanda smoothing dryer. Mermaid wavesSoft, unstructured waves for longer lengths. Using the Coanda smoothing dryer and 30mm long barrel. Short wavesChic waves for shorter hair, made easy. Using the Coanda smoothing dryer and 30mm b

Dyson Airwrap™ multi-styler: Achieving your styleTIPS - HAIR CARE

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StuartDyson Community Manager

If you’ve made a mistake while writing a post, sending a reply or if you simply want to add more information, then you can do this by following these easy steps:Navigate to the post or reply which you’d would like to change. Hover over the ‘three dots’ in the right bottom corner, and click on "Edit".Edit Option Are there any limits to editing my post?Yes. For anyone that is new to the community, the time in which you can edit a post is limited to 60 minutes. As you create more content, interact with other members and move up the rankings, there won’t be a limit.While the moderators will be making sure the likes of private information in your post is removed, such as telephone, email and address information to name a few, if there is anything else you’d like to be removed and you can’t edit your post, please ‘Flag’ the topic to a Moderator.Our ‘How to: Report inappropriate content’ article explains how to do that.

How to: Edit your own postTIPS

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StuartDyson Community Manager

This article highlights the process of ‘Report inappropriate content’ to a Moderator.Should you come across a topic, post or a comment which you think needs to be reported, simply following these easy steps:Navigate to the topic, post or comment which you’d would like to report. Hover your mouse over the ‘three dots’ in the right bottom corner, and click on "Flag".Flag OptionThere are a few cases in which topic, post or a comment should be reported. Theses are:Spam Advertisement Soliciting Harassment Private information (Email address, phone number, etc.) Any content you are unable to edit yourself Any other content which is in conflict with our Terms and Conditions or Community Guidelines / Code of ConductIf you are uncertain whether or not you should create a report, then please report it anyways. A Moderator will check your report as soon as possible and will decide further steps, if necessary.

How to: Report inappropriate contentTIPS

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StuartDyson Community Manager

If you wanted to watch quick and easy, step-by-step video tutorials to achieve your ideal style, we’ve got exactly what you need!We’ve collated all the styling tips, guides and videos from across our Dyson Supersonic™ hair dryer, Dyson Corrale™ straightener and Dyson Airwrap™ multi-styler, and brought them into one place! Simply visit our Hair care category, ‘Getting started with Styling’ forum to begin your styling journey.If you wanted to be more specific, choose one of the following links: Dyson Supersonic™️ hair dryer - Styling guides Dyson Supersonic™ hair dryer - Hair Styling Tips for Men Dyson Corrale™️ straightener - Getting the look you want Dyson Airwrap™️ multi-styler - Achieving your style Stuck with which style to try next or simply need some inspiration?Try our How to: Style your hair using either the hair dryer, straighteners or airwrap multi-styler article. If you need help achieving your style or want to share your own styling tips, feel free to post a question or conv

Hair care styling tips: Hair dryer, straighteners and airwrap multi-stylerTIPS - HAIR CARE

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8 months ago

StuartDyson Community Manager

Welcome to June’s edition of our community newsletter.As before, I’ll be talking through our growth, content, platform improvements and providing an update on what we’ve been working on behind the scenes. I’ll also be sharing some very exciting news about what is hitting the platform in July. Let’s talk visitors and community growthIn the May’s edition of our newsletter (Community News and Updates – May 2022), we highlighted the upcoming expansion, the inclusion of the remaining categories and a host of other supporting features. Since this expansion, we’ve seen yet another increase in traffic month-on-month. We welcomed just over 100,000 unique visitors. These headed to the community via the Dyson App and as direct traffic. This is an increase of 25,000+ from the previous month. We broke our 2200-member mark! Increasing our registered member pool by a further 7%.Seeing a continued and significant increase in our visitors and registered numbers again is a fantastic milestone. It helps

Community News and Updates – June 2022COMMUNITY NEWSLETTER

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8 months ago

StuartDyson Community Manager

Once you’ve registered and started to interact with other posts, such as leaving a comment/reply, as well as creating your own topics, you’ll start to receive email-notification when someone else replies.If you wanted to stop received these notifications, there are a few simple steps you can follow. General settings for notificationsYou’ll receive notifications of topics or categories which you have selected as Favourites. Topics you have started are set as Favourites by default, but you can change this in the settings on your Profile page. To customise your profile settings, simply follow these steps.Select your profile card. This is the one shown next to the ‘+ Create your topic’ button. Profile card Click ‘My profile’, ‘Edit profile’ and navigate to the ‘Settings’ tab. ‘My profile’ option‘Edit profile’ option Once here, customise your settings accordingly. ‘Setting’ option(s) Note: This will not unsubscribe you when you have subscribed to an entire category. Should you receiv

How to: Unsubscribe from Topics and CategoriesTIPS

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8 months ago

StuartDyson Community Manager

Developed alongside hair stylists, our Dyson engineers studied the professional techniques when it came to creating a smooth finish and taming flyaways and frizz on the surface of the hair. Challenging themselves to design a tool that could help mimic a stylists' result. The Flyaway attachment.To see just how they developed the new Flyaway attachment for the Dyson Supersonic™ hair dryer, watch our recent YouTube film. These same experts have shared their own guide and tips on getting the best from using the Flyaway attachment. And our team thought there would be no better place to highlighting it, then on our own Community. Here it is: Top TipsHold it at the top of your head until your hair is attracted to it. Then slowly run it along the length of your hair without pressing down on it. To style the back, rotate the attachment 45 degrees and slowly run it down the back of your head. Use the cool edges to attach, rotate or remove the Flyaway attachment. Always use on the high speed set

Dyson Supersonic™ hair dryer: Tips for using the Flyaway attachmentTIPS - HAIR CARE

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StuartDyson Community Manager

Welcome to July’s edition of our community newsletter.Alongside the usual topic points, monthly growth, content, platform improvements, I’ve got some very exciting news to share with you all!But first… Let’s talk visitors and community growthSince expanding the platform in May and incorporating our other category areas, we’ve seen yet another increase in our month-on-month traffic.We’ve exceeded 100,000 unique visitors - These navigated through to us via the Dyson App and as direct. Platform engagement grew by 8% - Even more of you are liking, commenting, and creating content. We increased our registered member pool by a further 6% - We’ve exceeding 2,300 members.I’ve said it before, and I am sure I will say it again. This continued increase from our visitors and registered members alike is fantastic. It helps to evidence the content we are creating, the improvements we are making and support our members and moderators alike are providing isn’t just beneficial to those that are alrea

Community News and Updates – July 2022COMMUNITY NEWSLETTER

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StuartDyson Community Manager

If you’ve come across an article, topic, or conversation that you think would be beneficial to your social media followers, a group or you simply wish to highlight it across your newsfeed, the Community provide you with a way to do just that.The Community ‘Share’ button enables sharing across other social channels.To begin, simply follow these easy steps:Navigate to the article, topic, or conversation that you’d like to share. Beneath the content body, where the ‘Like’, ‘Quote’, ‘Subscribe / Unsubscribe’, and ‘Share’ options appear, hover over ‘Share’. Click on either the Twitter, Facebook, or LinkedIn logo. Sign-in to the chosen platform and create your post.Share Option For a chance to be featured on Dyson official social media channel, don’t forget to add the #MyDyson to your post. What exactly is it that is share?Before the content is posted, you’ll be provide a preview. This preview includes a ‘Shared image’, a description of the post, the URL and an estimated read time.This doesn

How to: Share posts to social mediaTIPS

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StuartDyson Community Manager

The Dyson Supersonic™️ hair dryer has12 combinations, each of which can help you find your perfect blow dry. A high heat and speed settings to dry hair faster. While using a mixture of lower settings will help the hair to retain a smooth, supple texture. Complete the looks by using the cold shot to set your hair after styling.Achieve your perfect blow dry through a combination of the below settings. Finding the right one to suit you.3 precise speed settingsHigh – for fast drying and styling Medium – for regular drying Low – for diffusingSpeed Settings4 precise temperature settings100°C/212°F fast drying and styling 80°C/176°F regular drying 60°C/176°F cooler drying and diffusing 28°C/82°F constant coldTemperature SettingsCold shot button28°C/82°F cold shot, to set your hair after stylingCold Shot Button Want to watch a quick, step-by-step guide to achieve your ideal style? Take a look at our ‘Dyson Supersonic™️ hair dryer - Styling guides’ article.If you’d like to share your own tips o

Dyson Supersonic™ hair dryer: Key controlsTIPS - HAIR CARE

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StuartDyson Community Manager

We’ve handpicked six top tips that we believe will help you to maximise the run time on your Dyson Corrale™ straightener. For maximum run time, start styling from full charge. Place in the dock between passes, to help boost charge. Try slow, even passes for more battery-efficient styling. If your battery is running low, connect the cable while styling for use in ‘Hybrid’ charge mode. For longer styling sessions use Hybrid charge mode. Start from fully-charged and keep the cable connected. Once finished, connect the cable or place on the dock to charge – ready for your next styling session.In case you didn’t already know, in just 40 minutes your straightener will charge from 0 to 90%. Hybrid charge mode - ExplainedIn Hybris charge mode, your straightener adapts its power source. While heating up and styling your hair, it draws power from the battery and cable. Between passes, when the plates aren’t touching your hair, the cable charges the battery to help give you a longer run time. We

Dyson Corrale™ straightener: Six tips to help maximise run timeTIPS - HAIR CARE

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StuartDyson Community Manager

Dyson Task lights have a built-in infra-red motion sensor, which detects movement and automatic switches on or off after 5 minutes if someone isn’t nearby. The light will brighten, dim, or turn off completely as someone approach or leaves the lights area.This can be customised through the Dyson App, where the movement sensor can be switched on or off. To get started with customising this feature, you’ll need to have your machine connected to the Dyson App. Then simply navigate to the home-screen and press the settings icon in the top right, then select ‘Your light’s settings’. YouTubeThe Dyson YouTube channel hosts a vast amount of content that can support on this process. As well as those that provide tips on using, maintaining, and getting the best out of your Dyson machine. Simply use the on-screen search option or navigate through the playlists to start viewing these.

How to use the movement sensor on your Dyson lightTIPS - LIGHTING

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StuartDyson Community Manager

Whether you’re new to owning a Dyson purifier or you’ve had one for a number of years, you’re probably clued into the benefits of protecting the air in your home. The sources of indoor air pollution that affect indoor air quality include but are not limited to:Pollen and other common allergens Dust (which can be composed of skin cells, pet debris, and bug droppings among other things) Mould Bacteria Carpeting and furniture Cleaning chemicals Air freshening products Personal care products Radon Formaldehyde Gas stovesWe’ve collated our top tips to help optimising your home set-up even further, protecting it from the likes of dust particles, allergens, pollen and VOCs. All with the help from our own in house scientists and research engineers. Start freshIt's likely that there are already sources of air pollution in your home, so a thorough deep clean is a good place to start.The best way to start fresh is with a thorough deep clean. Begin with the basics like vacuuming carpets and hard

5 ways to improve indoor air qualityTIPS - AIR TREATMENT

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StuartDyson Community Manager

Dyson Task Lights have an ambient light sensor button.Using the ambient light sensor, allows the light to automatically adjust depending on your environment. Ensuring the background light maintains a constant brightness on your work surface.To get started with customising this feature, you’ll need to have your machine connected to the Dyson App. Then simply navigate to the home-screen and select the In-App remote control.To read more on the different lighting options available to you, visit our ‘The In-App lighting modes’ article YouTubeThe Dyson YouTube channel hosts a vast amount of content that can support on this process. As well as those that provide tips on using, maintaining, and getting the best out of your Dyson machine. Simply use the on-screen search option or navigate through the playlists to start viewing these.

How to use the Ambient Light Sensor on your Dyson lightTIPS - LIGHTING

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StuartDyson Community Manager

Even before we created the Dyson Community, we set ourselves some very clear goals on what it should be, what it should look like and how it should support Dyson owners and platform visitors alike. We wanted to build an engaging community, with a rich knowledge base, where anyone can share their knowledge, offer insights, form connections, learn more about their machines and ultimately support one another. We’ve made a lot of progress in this space already and we know there is still so much more we can do to support you all and recognise you for your contributions.That’s why were introducing our latest reward, the Superuser! What is a Superuser? The Community is more than the sum of its parts - it’s about you. Our owners, our advocates, our enthusiasts, our everyday users. As we want all of you to be involved in shaping the Community, supporting one another, and to be recognised for your engagement as a top supporter, we’re making this new rank available as a reward to our top contribu

Becoming a Community SuperuserSUPERUSER

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published in Inside Dyson

StuartDyson Community Manager

Invention: A Life, by James Dyson.

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published in Inside Dyson

StuartDyson Community Manager

The Dyson story: James Dyson speaks about our approach to engineering

"Problem solving is a disease – it is a mountain to climb" James Dyson discusses Dyson's approach to engineering.Since Dyson released the first bagless vacuum cleaner in 1993, we have been solving the problems that others ignore. We engineer solutions to everyday problems, from capturing dirt and air pollution to reducing hair damage, driven by a relentless desire to make things work better. Watch the ‘The Dyson story: James Dyson speaks about our approach to engineering.’ video by selecting the corresponding link. YouTubeThe Dyson YouTube channel hosts a vast array of content, covering not just help and and support, tutorials and tips, but review, and short videos looking at how our technology works, uncover the science and engineering that makes our machines different.Simply use the on-screen search option or navigate through the playlists to start viewing.

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