My V15 is under not even 6 months old and the battery seems dead. I had left it in the machine with some battery power still available. I tried to use it today and there was none. I tried to charge it - no blue light goes on. Any advice? I have been super careful with this machine and love it! I’m so disappointed right now...
A
From your post, it’s not quite clear which part may be faulty.
It could be either a charger, main body, or battery (or a power outlet, loose connection, etc. I’d recommend a guided troubleshooting here.
With your Dyson...
1. Please load up this guide page with your Dyson in hand :
Please follow the prompts and select the appropriate option on the bottom of each page. The guide will visually walk you through how to to resolve this.
https://www.dyson.co.uk/support/journey/troubleshooting/369372-01/power-or-electrical-issue-328910
If the steps above don't fix the issue, please contact local support.
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