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JackDyson Community Manager

published in Community news and information

Dyson Supersonic r™ Professional hair dryer: Behind the scenes at Stella McCartney’s AW24News

To celebrate the recent launch of the Dyson Supersonic r™ Professional hair dryer, we look back to the Stella McCartney Autumn/Winter 2024 show in Paris.Eugene Souleiman curated the sleek runway looks using the Dyson Supersonic r ™ Professional hair dryer and Flyaway attachment. Learn more about the Dyson Supersonic r™ Professional hair dryer

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1 month ago

JackDyson Community Manager

published in Community news and information

Backstage with the Dyson Supersonic r™ Professional hair dryer at the Issey Miyake AW24 showNews

Anthony Turner, lead stylist at the Issey Miyake AW24 show shares the inspiration behind the hair styles and how he’s using the Dyson Supersonic r ™ Professional hair dryer. Learn more about the Dyson Supersonic r™ Professional hair dryer

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1 month ago

JackDyson Community Manager

published in Community news and information

Dyson Zone™ headphones go on tour with tennis pro Jess PegulaNews

Discover how the Dyson Zone™ noise-cancelling headphones help tennis pro Jess Pegula keep her focus on and off the court. Learn moreFind out more about Dyson Zone™ noise cancelling headphones here on the Dyson Community forum:

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2 months ago

JackDyson Community Manager

published in Community news and information

Engineering the Dyson WashG1™ wet cleanerNews

Hear from the engineers behind Dyson's latest technology, the Dyson WashG1™ wet floor cleaner for hard floors. The new Dyson WashG1™ wet cleaner’s unique innovations include:Two counter rotating micro-fibre rollers Three user selectable hydration modes A Self-clean cycle to flush the whole system in 140 seconds while it charges Rollers that clean themselves as they clean your hard floorsEngineered to help make cleaning, cleaner. The Dyson WashG1™ wet cleaner is currently available in the UK, Germany, China, Australia and New Zealand. Coming to other countries soon. Find out more about this latest Dyson technology here. Learn more

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1 month ago

JackDyson Community Manager

published in Community news and information

Engineering the new Dyson Supersonic r™ Professional hair dryerNews

Engineers and Global Styling Ambassadors – together.The new Dyson Supersonic r™ Professional hair dryer is ergonomically engineered for professional stylists. It streamlines and evenly heats powerful airflow that dries hair precisely, with no heat damage to protect natural shine. Dyson engineers were tasked to create the smallest hair dryer with powerful precision. This meant doubling down on the core technology within the Dyson Supersonic™ hair dryer – particularly heater technology, motor performance, and attachments – re-engineering a machine to deliver precision for professionals in an entirely new form factor.Intelligent Radio Frequency Identification (RFID) sensors in each attachment communicate with the hair dryer, automatically adjusting the motor and heater to deliver optimal airflow and temperature. The depth-loaded filter is engineered to capture professional pollutants such as hair sprays and airborne styling products within a salon in a 3D mesh design, to protect machine p

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5 months ago

JackDyson Community Manager

published in Community news and information

Dyson Global Air Quality StudyNews

2.5 million Dyson air purifiers have revealed what’s in the air we breathe – pollutants like PM2.5, VOCs, NO₂ and formaldehyde.When comparing indoor and outdoor air quality, we discovered that – in 85% of cases – air quality was worse indoors.This vital data is improving global awareness of air quality and helps us learn how to improve it. Such as with the development of our specially engineered air purifiers, like our Dyson Purifier Big+Quiet™ Formaldehyde which has been designed to capture allergens and pollutants as well as destroy formaldehyde present indoors. Find out more on the air quality study here: https://www.dyson.co.uk/newsroom/overview/news/Jan-2024/dyson-connected-data-studyFor help finding the right Dyson purifier for your needs, take a look at our Help Me Choose page:

4011

4 months ago

StuartStuart - Dyson

published in Community news and information

Community Update - New Community Manager - October 2023COMMUNITY UPDATE

Hello Everyone! Today’s update is slightly different to those I’ve shared previously - effective on the 3rd November, I’ll be stepping away from managing the Community, and moving onto a new project here at Dyson. This news of course brings an opportunity for change in management and I would like to therefore introduce the NEW Community Manager, my friend and colleague @Jack.Jack isn’t new to either Dyson or the Community, and is passionate about both! He’s been working at Dyson for over 12 years in various functions, and like myself he’s expert in Dyson technology and committed to ensuring the highest standard of customer experience. I know that you’ll be in great hands with Jack, and I’m sure he’ll make a formal introduction in no time! On a personal note, I’d like to take the opportunity to thank each of you! Working on the Community has been a highlight in my career. From redefining how we engage with our owners, integrating the platform into Dyson’s Care ethos and helping to drive

29446

7 months ago

StuartStuart - Dyson

published in Community news and information

Community Newsletter/Update - September 2023COMMUNITY NEWSLETTER

We're excited to bring you the next edition of our Community Newsletter!The eagled eyed among you will have noticed our last newsletter was back in the Summer, don’t worry we didn’t forget about this - we’ve simply switched to a quarterly format 😁! With this switch in formats, we’ll be sharing news in a new way. Community updates and latest additions will be shared under the ‘At-a-Glance’ sections, while the ‘Community tips’ will be used to highlighting how to get the best out of the platform and spotlighting key members. So, let's dive right in! At-a-GlanceOn the road to making the community the best place it can be, we wanted to focus making everyone's experience easier - looking to answer some of our top questions, in addition to pointing everyone in the right place to make informed decision about their next purchase. In support of this, over the last few months we’ve released several new articles and updated some of our existing ‘How To:’ content. Here’s a summary of what's new o

9701

10 months ago

StuartStuart - Dyson

published in Community news and information

Joining MyDyson™ and registering your Dyson machines

Registering your machines and unlocking exclusive benefits has never been easier. The MyDyson™ experience has been updated to support you with everything you need, all in one place. There are various new benefits personalised to your machine, including how-to guides, support and troubleshooting, and the ability to easily locate and order spares and accessories.To get started, select from either the web option or our exciting new MyDyson™ app.If you’ve already joined MyDyson™, simply download the new MyDyson™ app and enjoy the experience, on the move, any time of the day. For anyone that already has the Dyson app, with auto-update enabled through the App store, your existing version will update automatically. MyDyson™ – Dyson websiteJoining MyDyson™ and registering your machines gives you instant access to how-to guides, tailored support and more. And it's quick and easy. Follow our ‘Machine registration’ link to get started. MyDyson™ app – Apple and AndroidThe MyDyson™ app will be the

78350

1 year ago

StuartStuart - Dyson

published in Community news and information

Introducing the new Diffuser and Large round volumising brush for the Dyson Airwrap™ multi-stylerHAIR CARE

You asked. Dyson listened. The new Dyson Airwrap™ Complete Long Diffuse multi-styler introduces two new attachments: the Large round volumising brush, and the Diffuser. And good news if you’re already a Dyson Airwrap™ owner - both attachments are compatible with all current and previous generation Dyson Airwrap™ machines!Give your curls and coils that extra bounce with the new Diffuser - engineered to simulate natural drying and reduce frizz: Create that salon-worthy blow out look using the new Large round volumising brush – a larger brush for longer hair: The new Dyson Airwrap™ Complete Long Diffuse multi-styler is available now in the US, and coming soon to other regions. Take a look on Dyson.com.If you’re already a Dyson Airwrap™ owner, the Large round volumising brush and the Diffuser will be available to order separately for your machine within the next few weeks. Explore the entire range by visiting our Hair care category on Dyson.com.

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9 months ago

StuartStuart - Dyson

published in Community news and information

Introducing the special-edition Ceramic Pop colourwayHAIR CARE

Introducing the special-edition Ceramic Pop colourway, available across the Dyson Supersonic™ hair dryer, Dyson Airwrap™ multi-styler, and Dyson Corrale™ straightener range.This is a colourful call-back to the 1986’s launch of the Dyson G-Force in Japan. Showing in a beautiful Blush Pink, Topaz and Patina.Take a look at the Ceramic Pop colourway for each of the machines below: Dyson Supersonic™ hair dryerView the machine on the Dyson US website here. Dyson Airwrap™ multi-stylerView the machine on the Dyson US website here. Dyson Corrale™ straightenerView the machine on the Dyson US website here. This colourway is now available in the US, Japan, Korea and China. Rolling out to markets globally throughout 2023. Explore the range by visiting our Hair care category on Dyson.com.We’re keen to hear thoughts on this new colourway, let us know in the comments below.

15230

10 months ago

StuartStuart - Dyson

published in Community news and information

Dyson V15s Detect Submarine™ - Now available in Germany, Singapore, China, Hong Kong, Japan, Korea and IndiaCORDLESS VACUUM

Great news! The Dyson V15s Detect Submarine™ is now available for pre sale across Germany, Singapore, China, Hong Kong, Japan, Korea and India - explore the technology behind the Dyson V15s Detect Submarine™ on the Dyson website by Visiting Dyson.com.In case you missed our Dyson V15s Detect Submarine™ - Now available in Australia and New Zealand, here’s a reminder of the key features across the Dyson V15s Detect Submarine range. Pet messThe wet dry vacuum removes pet food and muddy paw prints from kitchens and busy entrance ways. Cooking spillsRemoves dry, wet kitchen debris, fine dust, and stains simultaneously. Mealtime clean-upsEasy to push and pull even around the corners and table legs. Bathroom stainsSpot cleans, removing stains and spills - when used on hard floors. Automatically deep cleans on carpet and hard floorsDigital Motorbar™ cleaner head powerfully sucks up dust and hair from all floors, and anti-tangle technology prevents interruption. While 7,815 stiff nylon bristle

15860

11 months ago

StuartStuart - Dyson

published in Community news and information

Introducing the Dyson Supersonic™ hair dryer Flyaway smootherHAIR CARE

Great news! The latest attachment for the Dyson Supersonic™ hair dryer, the Flyaway smoother is now available in the US. The Flyaway smoother has a rotating mechanism that allows for a multi-functional styling tool. With two styling modes in one attachment. To switch modes, simply rotate the end cap of the attachment until you hear an audible ‘click’ sound.Please note, this Dyson Flyaway smoother is not compatible with the Dyson Supersonic Nural™ hair dryer, or the Dyson Supersonic r™ hair dryer. Style modesSmoothing modeCoanda airflow attracts hair to the surface of the brush. Air is then propelled along the hair strands for a smooth, straighter style. Flyaway modeSwitch modes to focus the Coanda airflow and lift longer hairs to the front, hiding flyaways below.Use on dry hair for a shiny finish. Please note. The Flyaway smoother is part of the Dyson Supersonic™ hair dryer offering in certain countries. Please check your local Dyson website for the latest information. Want a simple ro

4997

1 month ago

StuartStuart - Dyson

published in Community news and information

Dyson V15s Detect Submarine™ - Now available in Australia and New ZealandCORDLESS VACUUM

Great news! The Dyson V15s Detect Submarine™ is now available for pre sale at Dyson.com.au & Dyson.co.nz - explore the technology behind the Dyson V15s Detect Submarine™ on the website by click on the corresponding links. This latest drop, deals with yours - cleaning up spills, splats, dirt and hair.Pet messThe wet dry vacuum removes pet food and muddy paw prints from kitchens and busy entrance ways. Cooking spillsRemoves dry, wet kitchen debris, fine dust, and stains simultaneously. Mealtime clean-upsEasy to push and pull even around the corners and table legs. Bathroom stainsSpot cleans, removing stains and spills - when used on hard floors. Automatically deep cleans on carpet and hard floorsDigital Motorbar™ cleaner head powerfully sucks up dust and hair from all floors, and anti-tangle technology prevents interruption. While 7,815 stiff nylon bristles drive deep to remove ground-in dirt from rugs and carpets. With the news that the Dyson V15s Detect Submarine™ wet and dry cl

6196

11 months ago

StuartStuart - Dyson

published in Community news and information

Community Newsletter - June 2023COMMUNITY NEWSLETTER

Welcome to June’s edition of our newsletter.Hello to all our new members, those that are returning and those that’s still considering joining us, it’s great to have you here! Every time you interacted with an article, leave a ‘like’, comment, suggestion, or feedback, it all helps our community grow 😃!Let’s start by looking at what our team have been working on this last month. And highlight the NEW content that hit the community in June. Competition and PollsOn the road to making the community the best place it can be, and growing the platforms content, it's super important that we have your input and insight into our technology. We’re therefore trailing something new, Competitions and Polls - each designed to gather input across our categories, with a very specifically goal. To inform our teams on the type of content our owners would like to see featured on the community and beyond, whilst adding a level of fun! So far we’ve posted: Dyson Zone™️ headphones: Photo Competition Dyson Co

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1 year ago

StuartStuart - Dyson

published in Community news and information

Wildfire smoke: what is it and how to protect yourselfCOMMUNITY NEWS

As wildfires continue to devastate North America, resulting smoke from the fires has spread rapidly around the region. We take a look at the recently released articles our US Newsroom - Wildfire smoke: what is it and how to protect yourself.Within this article, Dyson breaks down the pollutants making up the smoke and provides recommendations during times of unhealthy air pollution. This includes: (1) What is wildfire smoke?Wildfire smoke can linger in the air for hours, days, or even weeks following a fire. This smoke can contain gases like carbon monoxide mixed with fine particles from the materials burning in the fire, water vapor, and other particle pollutants (Source). Particle pollution is a mix of coarse and fine particles. The concentration of particle pollution in wildfire smoke is often so high that it can become visible. The air will look smoky, hazy, or foggy and sight lines become limited. Smoke damage from wildfires presents a public health threat, and the smoke can caus

1990

1 year ago

StuartStuart - Dyson

published in Community news and information

Community Newsletter - May 2023COMMUNITY NEWSLETTER

Welcome to May’s edition of our newsletter.Hello to all our new members, those that are returning and those that’s still considering joining us, it’s great to have you here! Every time you interacted with an article, leave a ‘like’, comment, suggestion, or feedback, it all helps our community grow 😃!Let’s start by looking at what our team have been working on this last month. And highlight the NEW content that hit the community in May. How to: Campaign We’ve been releasing even more articles into our ‘Getting to know your machine’ series. In May, we’ve focused our efforts into articles that help new and returning owners become familiar with their machines’. These include:Robot vacuums: Getting started Dyson Hair care: Getting started Dyson Cordless vacuums: Getting to know the LCD screen Robot vacuum: Getting started with the joystick control and other audio features Robot vacuum: Getting started with Purification and Visor on the headphonesOur next batch of articles focus specifical

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1 year ago

StuartStuart - Dyson

published in Community news and information

Gen5detect™ - Now available in the USCORDLESS VACUUM

Great news! Dyson's most advanced cordless vacuums to date, the Gen5detect™ and Gen5outsize™ are now available in the US.The Gen5™️ cordless vacuums come in two sizes. For big cleans. And bigger cleans. Removes dust and hair from soft furnishingsThe Hair screw tool has a conical brush bar that removes and de-tangles long hair and pet hair – straight into the bin. Engineered for mattresses, sofas, pet beds and stairs. Single-button power controlPower at the touch of a button, with no trigger to hold. For comfortable, continuous cleaning. Big bin. Bigger bin.Dyson Gen5outsize™ has a 150% bigger vacuum bin – so you can clean for even longer before emptying. Wide cleaner head. Wider cleaner head.Dyson Gen5outsize™ vacuum has a 25% wider Digital Motorbar™ cleaner head³ to cover more floor with each sweep, for faster room cleaning. Explore the technology behind our Gen5™️ cordless vacuums by visit the Dyson website by click on the corresponding link - Visit Dyson.com. Visit our own Dyson Cor

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1 year ago

StuartStuart - Dyson

published in Community news and information

Introducing the Dyson Submarine™ wet roller headCORDLESS VACUUM

From St James Power Station, Singapore, Chief Technology Officer, John Churchill unveiled the Dyson Submarine™ wet roller head whilst giving a glimpse into Dyson’s vision of the future of clean homes, borne of decades of expertise in filtration, airflow, motors, software, and robotics.The Dyson Submarine™ wet roller head delivers just the right amount of water to effectively remove spills, stains, and small debris from hard floors. To achieve an optimum ‘clean floor’ finish without over saturating, the wet roller head has been engineered with an eight-point hydration system, using a pressurised chamber for even water distribution across the full width of the roller.The motor-driven microfibre roller removes spills, tough stains and small debris, covering flooring up to 110m, thanks to a 300ml clean water tank. A durable plate extracts contaminated water from the wet roller and deposits it into a separate waste-water tank to ensure no dirt and debris is transferred back onto the floor.

1879815

1 day ago

StuartStuart - Dyson

published in Community news and information

Announcement: The Dyson 360 Vis Nav™ robotic vacuum launches on the CommunityROBOT VACUUM

Earlier this week in Tokyo, Japan, James Dyson unveiled the next generation of intelligent robotic vacuum cleaners - the Dyson 360 Vis Nav™ robotic vacuum.Today, we’re very excited to make an announcement of our own! We’ve updated our existing robot content to include the Dyson 360 Vis Nav™ robotic vacuum - adding to the already rich content we have to support owners with product onboarding, in-app functionality, through to maintenance and common queries. This update includes: An update to our TWO existing community sections - For the discussion and sharing of product knowledge; Homepage Category - ‘Robot vacuums’. Knowledge base Category - ‘Robot vacuums’. Updated copy, onboarding and support material, including embeddable YouTube links applied to our existing 33 articles and 8 subcategories - individually designed to help onboard and support owners; Robot vacuums subcategories; General discussion - For general discussion and help. Setting up your home - For discussion and adv

5508

1 year ago

StuartStuart - Dyson

published in Community news and information

Introducing the Dyson Purifier Big+Quiet FormaldehydeAIR TREATMENT

The Dyson Purifier Big+Quiet Formaldehyde is designed specifically for large, open-plan spaces, with the Dyson HEPA Big+Quiet purifier engineered specifically for simplicity in shared, commercial spaces.New Cone Aerodynamics delivers 10-metre projection, with the Dyson Purifier Big+Quiet Formaldehyde BP04 and Dyson HEPA Big+Quiet purifier BP06 model fitted with the new CO2 sensor, which indicates when to ventilate.Alongside its powerful projection, the Dyson Purifier Big+Quiet is engineered to operate quietly, producing just 56 decibels of noise - making it our quietest yet most powerful purifier. To learn more about the Dyson Purifier Big+Quiet Formaldehyde, visit the Future of clean article. Be among the first to hear when the Dyson Purifier Big+Quiet Formaldehyde will be available in your market, don’t forget to register your interest via the sign up page in your market.

12244

18 days ago

StuartStuart - Dyson

published in Community news and information

Introducing the Dyson 360 Vis Nav™ robot vacuumROBOT VACUUM

From Tokyo, Japan, James Dyson unveiled the next generation of intelligent robotic vacuum cleaners - the Dyson 360 Vis Nav™ robotic vacuum. The Dyson 360 Vis Nav™ robot vacuum has sensors that detect the edges of a room, and redirect suction through a side-actuator for precision edge cleaning – solving one of the biggest challenges for any robot – edge cleaning. Its high-level processor thinks and adapts, capable of pinpointing its position to within 71mm.Dyson cordless vacuum technology uses acoustic piezo sensors to count and categorise dust particles, informing owners via LCD screen when to move on, or continue cleaning. These readings also determine the suction power required for the task, automatically adjusting power levels. To learn more about the Dyson 360 Vis Nav™ robotic vacuum, the unique Simultaneous Localisation and Mapping (SLAM) technology, including dust detection, obstacle avoidance and wall detection, visit the Future of clean article. Be among the first to hear when

182210

11 months ago

StuartStuart - Dyson

published in Community news and information

Dyson Zone - Now available in Great BritainHEADPHONES

Great news! The Dyson Zone™ headphones with air purification are now available in Great Britain. To learn more, visit the Dyson website by click on the corresponding link - Visit Dyson.com. To try the latest Dyson technology at your nearest Demo store, including the Dyson Zone, book an exclusive experience with a Dyson Expert today - Available at the London and Manchester stores. This exciting launch brings the total number of countries these are available in to five, including the US, Hong Kong, China, and Singapore. With news on social media that they’ll be coming soon to Europe and Dubai, is there anywhere else you’d like to see these launch? Leave your reply in the comment below.

701

1 year ago

StuartStuart - Dyson

published in Community news and information

Introducing the Dyson Airstrait™ straightenerHAIR CARE

With the launch of our latest hair care innovation - the Dyson Airstrait™ straightener - we’re excited to expand the Hair care category here on the Dyson Community to incorporate this exciting new machine.Wet to dry styling, with precise airflow. No hot plates. No heat damage.Learn how to get started, switch between styling modes, and complete routine maintenance. Here’s a summary of everything that's new and that’s changed: Three new articles - With the focus on styling and maintenance; Dyson Airstrait™ straightener - Styling Maintaining your Dyson Airstrait™ straightener The Dyson Airstrait™ straightener: Wet and Dry styling modes Amending five updated articles, individually designed to help onboard and support owners: Dyson Hair care: Getting started Understanding which Hair care machine I own Hair care styling tips: straighteners, airwrap multi-styler and hair dryer Dyson Airstrait™ straightener/Dyson Corrale™ straightener - Do they automatically switch off? How to: Styl

134023

9 months ago

StuartStuart - Dyson

published in Community news and information

Community Newsletter - April 2023COMMUNITY NEWSLETTER

Welcome to the April edition of our newsletter.Hello to all our new members, those that are returning and those that’s still considering joining us, it’s great to have you here! Every time you interacted with an article, leave a ‘like’, comment, suggestion, or feedback, it all helps our community grow 😃!Let’s start by looking at what our team have been working on this last month. And highlight the NEW category that hit the community at the end of April. How to: Campaign We’ve been releasing even more articles into our ‘Getting to know your machine’ series. In April, we’ve focused our efforts into articles that help new and returning owners become familiar with their machines’. These include:Dyson Zone™️ headphones: Getting started Dyson Cordless vacuums: Getting started Dyson Airwrap™ multi-styler: Golden rules for curl retention Dyson Supersonic™ hair dryer: Understanding the attachment and accessoriesOur next batch of articles focus specifically on our Hair care category and revisi

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1 year ago

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