Visit Dyson.com Visit Dyson.com

- - Knowledge Base - Homepage

Community
Voice assistants

Voice assistants

Using smart voice control with your Dyson connected machines

11 Posts

Recently active

Most replies Most views Newest first

StuartDyson Community Manager

published in General discussion

Dyson US launches Dyson Care: An Amazon Alexa voice skillDYSON CARE | ALEXA

Great news! Our US based team have launched a new Amazon Alexa voice skill that provides owner support. Those that own a Cordless vacuum can now say, “Alexa, open Dyson Care” to address their cordless vacuum’s performance, power, or visible issues. Alexa from Amazon guides owners through step-by-step diagnostics to identify problems and ways to resolve them. Sounds simple enough! In this article we cover 5 key questions which will help you get the best out of this new service. (1) How does Dyson Care support owners?The types of troubleshooting that Dyson Care can support can fit into three main categories: performance, power, or visible. This could include a clog that’s affecting the suction, a battery replacement to improve your machine's run time, or regular wear and tear on a vacuum part.Dyson Care can help identify the problem and provide the necessary steps to fix it. Many issues can be resolved by the machine owner without the need for advanced engineering knowledge.Dyson Care

451

21 minutes ago

chandlermanlyRookie Member

posted in General discussion

Apple Homekit Integration

Hello all! I made this topic to see how many others would like to see the integration of Apple’s HomeKit to the Dyson smart fan ecosystem. I know Siri Shortcuts exist and there’s third party apps that can integration your Dyson with Apple’s HomeKit but I would love the option to be added so it “Just works”. Anyone else have opinions on this?

1 day ago

lukechenNew Member

posted in Siri Shortcuts

Suggestion on shortcut improvement

It will be great if we could adjust the oscillation direction in the shortcut for fan as well, in order to fit needs under different scenes.

1 month ago

tpeterwNovice Member

asked in General discussion

Purifier doesn't connect to Google Home any more - Help!

My previously connected Dyson Pure Humidify+Cool™ PH01 (White/Silver) started showing as “offline” in Google Home app a few weeks ago, and I tried to reconnect Dyson app to Google home, resetting the purifier and re-adding it to the Dyson app, and now when I’m trying to add Dyson app to Google home it says “Dyson linked” first and then “Something went wrong, please try again” and nothing is added.Is this something to do with the device or Google home?

5 months ago

danieleNew Member

asked in Siri Shortcuts

Siri Shortcuts support for 360 Heurist robot

Hi, is there any plan to bring Siri Shortcuts support to robot vacuum cleaners too? I saw that it is already available for purifiers and it would be very convenient to be able to control the robot even through siri.

7 months ago

Kenneth MKNovice Member

asked in Siri Shortcuts

Siri shortcut timeout

After I upgraded the IOS to 15.4.1, my Siri shortcut for HP09 will be timeout. I try to remove dyson link app and reinstall it. Also I remove the Siri shortcut and re-create the Siri shortcut. It’s also timeout. May anyone know how to fix it ?

1 year ago

Heyhey88Bronze Level Contributor

posted in Amazon Alexa

airflow direction in the alexa skill?

Feature Request: could the airflow direction be added to the Alexa skill? Context, I have a routine that I run which includes turning my HP07 on, enabling night and auto mode but I’d prefer it to reverse the airflow for bedtime as part of this which currently isn’t an option. (Edited by moderator – Converted to Conversation and Tag(s) added)

1 year ago

Armadous101Rookie Member

posted in Google Assistant

anyone else having assistant issues like me

So it was all fine and dandy before the Dyson major app redesign and update but now my tp01 devices for the most part no longer work with assistant consistently. I am very technical so if someone has a solution or knows the Dyson api handy perhaps I can quickly create my own app for my Google assisnt devices but what is happening is the same thing the new redisgned app has been doing since day one. Android devices here so maybe just an issues with Android but perhaps iOS as well. Anyways exactly like the app since it was redisgned i ask Google to make a change in a setting and it says trouble connecting right now please try again. This is about 70 percent of the time. I have done 35 relinks of my assistant account as well but I'm beginning to believe it is more on the iot side of things for Dyson because the app.Ever since and it is currently up to date as of today the new redisgned app hit the scene a few months ago now we'll actually longer but you all know what I mean it has always

1 year ago

MareeWNew Member

asked in General discussion

Is your TP04 Pure Cool very Cool?

Hi everyone, My TP04 Pure Cool just arrived. Was super excited to get it but to be honest I haven’t had the best experience because my first unit was faulty and it’s taken over a month to get my second unit. I turned it on (and it works.. yay!) but it’s not as cool/cold as I thought it would be. The advertising looks a like it cools down a whole room but it hasn’t made a difference in mine yet. How effective do you find yours? Do you need to sit right in front of it? Thanks, Maree

1 year ago

handkgregoryNew Member

asked in Amazon Alexa

How to setup multiple HP02s with Alexa?

I have successfully setup and am using Alexa voice control with my original HP02. I just bought a 2nd HP02 for another room and want to use Alexa there as well but cannot seem to figure out how to get Alexa to differentiate between two of the same HP02 devices. Would appreciate a step by step how to. Thank you in advance,(Edited by moderator – tags added) 

1 year ago

WoodenManSilver Level Contributor

asked in Google Assistant

Command issue

Hey, Google Assistant doesn’t recognise many of my commands, I’ve tried restarting it. Anyone know where I might be going wrong?Pete

2 years ago

Didn't find the answer you were looking for?

Feel free to create a new topic and post your question on the community.

Create a topic

Terms & Conditions Cookie settings

Create a community account to start contributing.

New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.

Username *

E-mail address *

A bit about yourself

Password *

I accept the terms & conditions

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.