Dyson 360 eye app | Dyson Community

Dyson 360 eye app

  • 26 April 2024
  • 1 reply

Hello, I'm new here and have a question or problem with my dyson 360 eye, which is a bit older and also has an app. Because it was sitting around for a bit longer and got a new battery, I had to integrate it into the app again and that's exactly why it fails connects to the robot's WiFi, the app then recognizes it and when I'm almost at the end, the app crashes or I have to re-enter the WiFi password from the robot and network. Does anyone have any tips or can help me? That would be super nice, Mfg. Malte


Best answer by Jack 2 May 2024, 13:53

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Userlevel 6
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Hi @Malte,

Welcome to the Dyson Community!

For further help troubleshooting your issues with the connection journey, you'll need to talk directly with our Dyson Customer Care experts in your region.

When you have your Dyson robot easily to hand, please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!