buy the shark, not worth the hassle

Around a year into my warranty my air wrap stopped working completely.  Just never turned on again.  They offered to send a replacement but they don’t have my color anymore and chose a random color for me. I’m especially upset because i loved my limited edition color.  I don’t want it replaced, I want mine repaired.  I havent even sent it back yet because I don’t know what to do about this.  Customer service was so inappropriate - I asked if they could give me some sort of discount for not having the correct replacement color and the rep said “why not just take advantage of our sale this month!” - what does that even mean? Buy a discounted vacuum because my air wrap broke? So bizarre.  I took such good care of it and chose dyson because of its supposed great technology.  When this one inevitably fails within a year I won’t buy another So expensive for bad quality and customer service.  do the shark!!  reminder - they don’t renew your warranty on your new device if you get it repaired!!