Numerous calls to get a return label. Horrendous Service! | Dyson Community
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Numerous calls to get a return label. Horrendous Service!

  • 19 July 2024
  • 1 reply
  • 34 views

Extremely poor customer service.  
Trying to return a hair care attachment for refund as payment has been taken. Rang 4 times  to get a return label to return item, however, then received a duplicate attachment never having asked for another!!  Now still can’t get the return label emailed to me. So annoying. If I have to ring again I’m going to involve head office and alert Watch dog to the incompetence of Dyson Customer Service. 
case no: 40117118

order no: 1505860627

order date: 05/07/24

part no: 973710-01

charged Invoice no: 17202074837210

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1 reply

Jack
Rank
Userlevel 6
Badge +12

Hi @Janet b,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information.

I’ll look forward to hearing from you.

Jack - Dyson Community Manager
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