Hello, I bought the product thinking that I could use it with a type C converter in Türkiye because the airstrait I bought from Dubai was type G. However, the adapter part causes a contact problem in the socket while I am doing my hair and the dyson turns itself off. What is your definitive solution suggestion for such a scenario? Thank you very much
type G plug how to change to type C - Airstrait
Best answer by Jaswinder
Hi
Welcome to the Dyson Community!
We advise against using your Dyson hair care machine in another country with an adaptor, converter or transformer. As we haven’t manufactured or tested the adaptor ourselves, we can’t be confident of its quality or safety, and we can’t guarantee it won’t cause permanent damage to your Dyson machine.
For this reason, any damage caused by using your machine with a converter or adaptor may not be covered under the terms of your Dyson guarantee.
You can find out more here:
Hope this helps!
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