Been waiting since end-June for a replacement black wand for my V11 (UK). Item is continually out of stock yet is available with new vacuums. Any idea if and when the black wand might be back in stock???
Page 1 / 1
Hi
I’m sorry to hear about this extended wait. Is it essential you have a black wand for your machine? If not we have several other colours - iron, red, and purple - available which are compatible with your Dyson V11
vacuum, and in stock at the time of writing: https://www.dyson.co.uk/spare-parts/vacuum-cleaners/cordless/v11/click-in-lcd-screen
I’m not able to advise when the black wand would be available again, but you’re welcome to reach out to our UK Customer Care team directly by Live Chat via dyson.co.uk. Just click the round purple button to launch the Dyson Digital Assistant, then click the agent icon in the bottom left of the window to start a Live Chat session.
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.