I'm asking via online because live in Auburn, Alabama, where there is no service center.
Turn-off symptom occurs 3-5 seconds after power use
1. I tried it after washing the washable filter, but the symptoms are the same
2. Used after 100% full battery, same symptom
3.It was used after cleaning the dust container, but the symptoms are the same
Best answer by aastha.27
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and it’s possible the issue lies within the main body of the vacuum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your V12 Detect Slim Absolute available with you. If a replacement or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
You’re welcome to reach out to us at the Dyson community if you need further advice or support at any point!
Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and it’s possible the issue lies within the main body of the vacuum.
To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your V12 Detect Slim Absolute available with you. If a replacement or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
You’re welcome to reach out to us at the Dyson community if you need further advice or support at any point!
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
