Dyson air purifier big + quiet formaldehyde BP04 VOC and NO2 values do not display on screen

Hello, I have recently purchased a dyson air purifier big + quiet formaldehyde BP04 and for the first week, it seems to be working as expected, however, when scrolling through the information screens on the unit itself with the remote, it does not display the value for the VOC or NO2.  That said, when I look at the app on my phone, the VOC and NO2 values are displayed as expected.  Further, the values are being recorded and tracked in the chart on the phone app.  But again, the VOC and NO2 values do not display on the unit itself.  Finally, the other values such as air quality, PM, temp, humidity formaldehyde, etc. all display the value of the current reading on the machine’s little screen as I click through on the information button on the remote.  

Does anyone else have this issue?  Does anyone know if there is a fix?  Thanks!