Contact for customer relations or complaints department | Dyson Community
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Contact for customer relations or complaints department

  • February 6, 2025
  • 1 reply
  • 36 views

How to escalate complaint to customer relations, have been pending refund for over 4 weeks now, Have call several times to their customer service team whom advise the same every time that refund will be processed. 

 

Staff are very uninterested and extremely poor customer service, absolutely shocking for a company like Dyson. 

Best answer by Shivani S

Hi ​@surrindersarai,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.

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1 reply

Shivani S
Community Moderator
  • Dyson Community Moderator
  • 8 replies
  • Answer
  • February 6, 2025

Hi ​@surrindersarai,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


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