Hi @Traceylyn,

Welcome to the Dyson Community, and thanks for letting us know about this. This definitely doesn’t sound normal, and we’d be keen to take some additional details. Until we’ve been able to ensure your machine is a genuine Dyson Supersonic hair dryer and is safe to use, I’d encourage you to unplug your machine and not to continue to use it.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to speak directly with our experts.

We’ll look forward to speaking with you!