How come the Dyson offer on their website is not available when I go to pay for it? | Dyson Community
Skip to main content
Solved

How come the Dyson offer on their website is not available when I go to pay for it?

  • March 5, 2025
  • 1 reply
  • 27 views

I was looking at purchasing a Dyson and followed the aid to select the most suitable one. One offering was the Dyson v12 Detect Slim and it had a substantial discount associated with it, but when I went to purchase it the discount was not included.

The webpage link is:

https://www.dyson.ie/help-me-choose/vacuum-cleaners?step=3&aid%5B251555875%5D=332532849&aid%5B251555876%5D=332532850%2C332532851%2C332532853&aid%5B251555877%5D=332532854%2C332532855&aid%5B251555878%5D=332532857%2C332532859&section=RESULTS_PAGE

How do I purchase at the discounted price?

I have contacted customer support but the discount didn’t seem to be visible to them - if the offer was available on a newspaper etc, they could assist but not when I the discount was from their own website - perplexing.

Thank you.

Best answer by Jannat

Hi ​@EJH

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out to you directly. Please check your Dyson Community private message inbox for an update regarding your query.

I’ll look forward to hearing from you.

View original
Did this article help you find an answer to your question?

1 reply

Jannat
Community Moderator
  • Dyson Community Moderator
  • 75 replies
  • Answer
  • March 5, 2025

Hi ​@EJH

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out to you directly. Please check your Dyson Community private message inbox for an update regarding your query.

I’ll look forward to hearing from you.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings