Hi. When I set my home town as my location, the temperature, pollen count etc show up, but after a while it stops updating. I can only get current data by going back into settings and putting the same location in again. Is there an easier way to update, and/or is it a flaw in the app?
location data doesn’t update
Best answer by Stuart
Hi Stuart
Thanks for the update. Good to know it’s not just me! Always more satisfying to identify a problem that might improve things for others too than discover I just haven’t read the instructions properly…
All the best
crk
Hi
Very much so. It is truly one of the reasons why Dyson have begun this venture into the Community space. Where we can connect to our owners and have in-depth discussions, investigate and where needed, post supporting articles to increase user knowledge, past what our other channels can offer.
I’ve awarded you our ‘Community Builder’ badge. This is awarded to someone who is recognised for implement change across the community, which by helping us identify this issue and working with us to implement a fix, you have.
The Team and I have run further testing and are now unable to replicate this issue.
You may need to exit/close your App to see a change in the service. Do remember that we cache the data over a 1 hour period. I would suggest monitoring the change over several hours to ensure that the local data changes through the day.
Any further follow ups, please @ me.
Many thanks,
Stuart
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