Getting the correct support for your Dyson machine starts with understanding which product you own. Dyson now have three generations of Air Treatment products.
Air Treatment - Generation 1
All TP02, TP03, HP02, HP03, or DP01 products are members of our Generation 1 Air Treatment machines and have their power button at the bottom. These machine are controllable through the Dyson App.
Air Treatment - Generation 2
All TP04, TP07, TP08, TP09, DP04 HP04, HP07, HP09, and PH01 are members of our Generation 2 Air Treatment machines and have their power button located above an LCD screen. These machine are controllable through the Dyson App.
Air Treatment - Generation 3 (Autoreact)
All TPXA, DPXA, HPXA and PHXA are members of our Generation 3 Air Treatment machines and have their power button located above an LCD screen. These machines are known as the Autoreact series and are not controllable through the Dyson App.
To filter content by machine Generation, select either the Generation 1 or Generation 2 tags. These tags are viewable on each page and appear in the sidebar.
Naming -
TP = Tower Purifier
HP = Heater Purifier
DP = Desk Purifier (no heat)
PH = Purifier Humidifier