I connected the roller directly to the machine body, but, although power is getting to the head, it won’t spin. There is no problem when attaching directly to another Dyson Cyclone. Have tried all my rollers with the same results.
Customer service say I need to replace the main body, but I’m not prepared to shell out £105 if there are other things I can check. The CS person said there was no alternative to the replacement.
Can anyone suggest other things to check and/or clean.