Hi Folks. While brand new to the Community, I’ve dealt with Support several times around my dead V7.
When I called Support the first time, several months ago, she diagnosed that I needed a new “main body”. I agreed and paid to have one shipped to me. The V7 didn’t work with the new Main Body. I called back and they then diagnosed that it’s in need of a new battery. I complied and paid for a new battery. STILL didn’t work. I called a third time and this time he said I need a new charger. I was sent a charger, and guess what- still nothing. Instead of calling again, I am reaching out to this community for help.
Here’s what I get now:
- Any press of the power trigger, even momentarily, results in the red light in the battery pack flashing 32 times.
- Even when I simply plug in the charger and touch nothing else, I’ll get the 32 flashes.
- If I hold the trigger down for over the duration of the 32 red flashes, I’ll get one green flash, then nothing else.
So - I have a new Main Body, a new battery, a new charger...and no results!
May I have some help with this issue PLEASE?
Thanks!