connecting the AM09 to mydyson app, serial number not recognised - Suggestions? | Dyson Community
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connecting the AM09 to mydyson app, serial number not recognised - Suggestions?

  • October 24, 2023
  • 1 reply
  • 1308 views

Hello. I have a Hot+Cool Jet Focus AM09 fan heater and when I enter the serial number on the MyDyson app, the serial number isn’t recognised. I’m certain the serial number is entered correctly.  
 

Is there another way to link the fan to the app please?

Best answer by DavidTaylor

According to this article they’ve not yet enable the App to recognise pre-pruifer fans. 

Joining MyDyson™ and registering your machines | Dyson Community

You’ll be able to register it on the MyDyson Website, but not in the App. 

David.

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DavidTaylor
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  • Community Superuser
  • October 26, 2023

According to this article they’ve not yet enable the App to recognise pre-pruifer fans. 

Joining MyDyson™ and registering your machines | Dyson Community

You’ll be able to register it on the MyDyson Website, but not in the App. 

David.


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