Accidental damage no. If it breaks by you dropping it, they won’t cover it. If it breaks while you’re using it, then they’d usually replace it for free. 

Yeah. I’ve had two replacements in the past year. 

The hose on our DC50 tore and the brush bristles started to come out. They replace both for free. 

Hi @MandyMarnie 

We do have accessories available to store your Airwrap in. In most if not all markets, we have the Airwrap travel pouch, a Stand for holding your accessories neatly, and the presentation cases which will come with your Styler. 

To shop genuine spare parts or accessories, please navigate to our online store. Once here, select a machine from the on-screen options and continue through the journey to view all associated parts.

To view if a spare or accessory is compatible with a machine, visit the ‘Accessory store’. Selecting either the Cordless, Corded or Hair care accessories. On the accessory page, a full list of compatible machines is listed.

If you require a manual for your machine, one can be downloaded through our Guides and manuals link.