Vis Nav for 1 Day and its already Shaved down half its wheels because it got stuck under my chair while cleaning.
Day 1 - Dyson Vis Nav Shaved down half its wheels because it got stuck under my chair while cleaning. Next steps?
Best answer by Stuart
Hi
Thanks for letting us know about this. I can only apologise for the experience you’ve had so far and look to provide you with a next step.
If you’ve not already done so, I’d encourage you to reach out to our local customer service experts and start a conversation with them. They’re best placed to help you further, and are empowered to resolve most issues without the need for further escalation. These issues aren't usually something the Dyson Community team can directly help you with.
To contact the local team, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select you’re preferred method of contact.
Thanks,
Stuart
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.