dyson 360 error 17.8.1 contact us | Dyson Community
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dyson 360 error 17.8.1 contact us


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  • Novice Member
  • 3 replies

Any idea on what this stands for.  17.8.1 error in a Dyson 360

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  • Author
  • Novice Member
  • 3 replies
  • March 26, 2025

Just to add more information.  The robot is on its 4th or 5 th repair from Dyson for a plethora of previous faults.  This one however does not happen while the machine is running.  The app will “ping” a message to my phone at random hours in the evening, all cleans are scheduled at 10am so not a running issue.  The problem appears while it is sitting on the charger 5-7 hours after it has finished its cleaning program.  The machine is the other side of the wall from the router, approx 1m from machine to router. 


Aastha
Community Moderator
  • Dyson Community Moderator
  • 110 replies
  • March 28, 2025

Hi ​@liamc,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


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