Has the colour of the dock for the Dyson 360 Vis Nav robot changed? | Dyson Community
Skip to main content
Solved

Has the colour of the dock for the Dyson 360 Vis Nav robot changed?

  • November 29, 2024
  • 6 replies
  • 189 views

Forum|alt.badge.img+2

I just received my Dyson 360 vis nav and noticed the dock that shipped with my unit doesn’t match to color of the robot. On the Dyson product page it shows the dock matches the robot. The dock it came with is a greyish color; is this normal or did it ship with the wrong one?

[Moderation edit - title updated]

Best answer by Jack

Hi ​@djcurrier,

Welcome to the Dyson Community!

The colourway of the dock included with the Dyson 360 Vis Nav™ robot has been updated as a running change. Aside from the colour, there’s no change to the function of the dock - it’s the correct one for your new machine.

Hope this answers your question!

View original
Did this article help you find an answer to your question?
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

6 replies

Forum|alt.badge.img+3
  • Gold Level Contributor
  • 69 replies
  • December 2, 2024

Would you mind posting a picture of your dock? I doubt they ship the wrong one, but you never know. Mine matches the color of the robot.


Forum|alt.badge.img+2
  • Author
  • Bronze Level Contributor
  • 9 replies
  • December 3, 2024

Here is the dock. I know it’s correct but all of the advertisements, paid influencers, and reviewers show docks that match the same color of the robot. This off grey color doesn’t go well with the unique color of the robot. 


  • New Member
  • 1 reply
  • December 4, 2024

Hi ,

same color for me also , I got my Dyson robot last week with 2 grey  dock and I don’t like the color.


Forum|alt.badge.img+3
  • Gold Level Contributor
  • 69 replies
  • December 4, 2024

This looks definitly different than mine. Mine has the exact same color as the robot. Unfortunately I do not know why they are doing this, sorry.


Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2008 replies
  • Answer
  • December 4, 2024

Hi ​@djcurrier,

Welcome to the Dyson Community!

The colourway of the dock included with the Dyson 360 Vis Nav™ robot has been updated as a running change. Aside from the colour, there’s no change to the function of the dock - it’s the correct one for your new machine.

Hope this answers your question!


Forum|alt.badge.img+2
  • Author
  • Bronze Level Contributor
  • 9 replies
  • December 4, 2024
Jack wrote:

Hi ​@djcurrier,

Welcome to the Dyson Community!

The colourway of the dock included with the Dyson 360 Vis Nav robot has been updated as a running change. Aside from the colour, there’s no change to the function of the dock - it’s the correct one for your new machine.

Hope this answers your question!

Thanks for the reply. Luckily the second dock that I got sent was the other color. So the grey one will be put upstairs. 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings