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refund trouble

  • December 31, 2023
  • 1 reply
  • 1 view

Still waiting for my refund after 3.5 weeks.. keep lying to me telling me it'll be in my bank within 5 working days but isn't! Customer service is absolutely shocking. Any one else had this trouble and did you eventually get your money back?

Best answer by Anonymous

Hi @Chloejones2000,

Welcome to the Dyson Community, and thank you for letting us know about this. I’m sorry to hear there’s been a delay in processing your refund.

At the Dyson Community we’re not able to access customer records or intervene in individual cases - for support, you'll need to continue your ongoing conversation with our Dyson Customer Care experts in your region.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team.

We'll look forward to speaking with you!

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  • Answer
  • January 4, 2024

Hi @Chloejones2000,

Welcome to the Dyson Community, and thank you for letting us know about this. I’m sorry to hear there’s been a delay in processing your refund.

At the Dyson Community we’re not able to access customer records or intervene in individual cases - for support, you'll need to continue your ongoing conversation with our Dyson Customer Care experts in your region.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team.

We'll look forward to speaking with you!


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