Received a “survey” request in my email today from Dyson. They asked one question that asked who bought and uses my machine. I have bought 3 Dyson vacuums for myself, two for my mother-in-law, a Dyson Robot and 2 Dyson stick vacuums (some people it takes a while to learn). I recently called on my latest vacuum and they told me they would send someone to come look at my machine in the customer service department, that was after I contacted customer service twice. The second time was the week of December 9th. Still, nobody has come to look at my machine and nobody has called.
The survey said for filling out the survey I would get 20% off. Right now, you couldn’t give me a Dyson. I have a Shark that works great and was much less, even if it does need to get replaced within five years like I’ve been doing with Dysons. Also, with my Dysons, I would sweep and I would then steam vac my carpets. With my Dyson, I would always have piles of dog hair that the Dyson missed, but with the Shark, I wouldn’t get those piles. I have two young sons that will also refuse to buy a Dyson for these reasons and I love sharing my story with other people. So good work Dyson!
Long story short, my advice is go buy a Shark and save your self some money AND get a better machine.