Can’t wait!

Hi @Filomena,

We’ll look forward to hearing what you think, once you’ve had a chance to get hands-on with the latest Dyson haircare technology! 

Please be kind to us and let us know the release date🤩

Hi @Filomena,

Please make sure you’ve signed up here so we can keep you in the loop!

I had an email about early access for the airstrait as I’d signed up ages ago. Will I get an email 

Hi @Jenson12,

Apologies if I’m misunderstanding your comment - if you’ve already received an email from Dyson about the new Dyson Airstrait straightener after registering your interest online, it should include all the information you need and a link to find out more!

Hi Jack 

I just got mine this morning, it’s amazing. I have the Airwrap and the Dyson hairdryer, but this is the best so far

I have the Dyson Airstrait and this is an amazing item. Just one bad thing is that the cable length is so short. So need to buy a separate extension. Also they selling airstrait but the box for the kept item safe is not available. 

I received the Airstrait last Tuesday, having received an email regarding early access. I  have had to contact customer support as the outer body seems to move, quite a bit and I can feel it when I am changing settings. It feels like it hasn't been screwed together correctly.

Has anyone else experienced this?

Also i have to wait up to 72 hours for a response from Dyson regarding an exchange as they think it is faulty. But if I brought one today I can get it delivered tomorrow but a exchange can take 3 days to process.

Just feeling really disappointed about a product I have waited so long for.

@Jack when will 3rd party retailers such as Currys get the Airstrait for sale in the UK? Regards 

Hi @Benellen,

Thanks for your question! We don’t have an exact date to share yet, but we expect to launch with third party retailers within the coming weeks.

Hope this helps!

Hi @Sarah Howell,

Thanks for letting us know about this. I’m sorry you’re not off to a good start with your machine, but glad an exchange has been arranged. If there are any concerns about the exchange process, please do continue your conversation with our Customer Care team as they have full access to your records on our system, and are best placed to support you with this.

@Jack so no date at all? Boots are running a competition that gives an invitation to the ‘launch party’ that states in the T&C’s that the launch date is the 22nd February, would this mean the likely date for launch with 3rd retailers is that date?

Regards