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exchange experience is painfull

  • February 10, 2025
  • 1 reply
  • 41 views

I have been having worst customer service experience in exchanging my in warranty air wrap. I returned my actual machine. It’s been 10 days since it has been delivered but I have no idea when I will get new machine.

Best answer by Lubhani

Hi ​@shalini.sagi6,

Welcome to the Dyson Community, and thanks for letting us know about this. 

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested. 

I’ll look forward to hearing from you! 

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1 reply

Lubhani
Community Moderator
  • Dyson Community Moderator
  • 14 replies
  • Answer
  • February 12, 2025

Hi ​@shalini.sagi6,

Welcome to the Dyson Community, and thanks for letting us know about this. 

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested. 

I’ll look forward to hearing from you! 


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