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Does anyone know why can’t the airstrait (prcd) plug be plugged horizontally. I live in Peru and just bought mine and the plugs are horizontal and not vertical. How can that affect my dyson?.

Hi @sandraferrand24,

Welcome to the Dyson Community!

We can only advise using the Dyson Airstrait™️ straightener’s PRCD plug in the correct vertical orientation, as this is how it’s been designed and tested to be used - and would not recommend using in any other orientation.

Hope this helps!


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