I purchased a hair dryer in Nov 2024. Returned it within a week. I received a conformation email from Dyson that they have received the return. It was 12/6/24. However, I have not received a refund. I have contacted them several times. They gave me excuses. What should I do next? I am so frustrated.
Solved
Problem getting a refund
Best answer by Jack
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
I just called them again. They always give me the same answer…it will be refunded in 10-14 business days’. I’m thinking about reporting this to consumer protection agency. I love Dyson products but customer service and management have serious problems.
+13Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.