I purchased a hair dryer in Nov 2024. Returned it within a week. I received a conformation email from Dyson that they have received the return. It was 12/6/24. However, I have not received a refund. I have contacted them several times. They gave me excuses. What should I do next? I am so frustrated.
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I just called them again. They always give me the same answer…it will be refunded in 10-14 business days’. I’m thinking about reporting this to consumer protection agency. I love Dyson products but customer service and management have serious problems.
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
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