Just wondering about the airflow on the airwrap smoothing brushes. Most of the air seems to come out of the bottom rather than through the bristles. Is this right or have I got a wonky one! It is the new version. Thanks
Best answer by Dyson Community Moderator
View originalIt’s not a counterfeit part is it, like one sold on eBay? I’ve heard they can be a little unreliable.
Hello
The air should definitely be coming through the bristles on the brush. It would be worth comparing both smoothing brushes to ensure that the fittings aren't damaged as this may be causing the airflow leak. If this appears perfectly fine, I would recommend contacting us through our WhatsApp channel.
If you need further support after this, please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.
If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page.
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