I am extremely disappointed with the service I have received from Dyson. I sent my Airwrap for exchange in April and three months later, I have not yet received a replacement product. Despite multiple calls and conversations with various Dyson agents over the past few months, the issue remains unresolved.
It is astonishing that a company of Dyson’s reputation has taken this long to address my concern. I expected much better customer service and responsiveness.
+12
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
+12
Hi
Per my previous reply I’ve reached out directly, but I haven’t heard back from you.
If you still need support, please do respond to my message with the details requested.
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