I am extremely disappointed with the service I have received from Dyson. I sent my Airwrap for exchange in April and three months later, I have not yet received a replacement product. Despite multiple calls and conversations with various Dyson agents over the past few months, the issue remains unresolved.
It is astonishing that a company of Dyson’s reputation has taken this long to address my concern. I expected much better customer service and responsiveness.
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
Hi
Per my previous reply I’ve reached out directly, but I haven’t heard back from you.
If you still need support, please do respond to my message with the details requested.
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