• Serial Number: WF8-US-MCJ7949A
• UPS Tracking Number: 1Z2Y55899097023097 (Tracking confirmed delivery, but the tracking information has been wiped due to it being over 120 days.)

I purchased my Dyson Airwrap from the official Dyson store and registered the product with its serial number. When the product encountered an issue, I submitted the entire package for warranty service. Despite following all required procedures, including registration, proper submission of the product, and confirmed delivery via UPS tracking, Dyson has failed to provide any meaningful update or resolution.

Over the past 130 days, I have contacted Dyson tens of times through all available methods—phone, chat, and email—only to receive the same dead-end responses each time. Despite numerous escalations, I continue to receive no actual progress or solution.

It has become clear that Dyson's practices border on theft. They take your device, claim some unspecified "issue," and then provide you with dead-end options. They neither return the item nor offer refunds, leaving no other recourse for the customer. In the end, you are left without the product you purchased. This is not an isolated incident; it is a very common issue, as evidenced by numerous complaints on Reddit, the Better Business Bureau (BBB), and even Dyson's own community forums. This is completely unacceptable behavior, especially for a billion-dollar company.

Despite my consistent efforts to communicate with Dyson through various channels, there has been no resolution. I have been patient and followed all procedures requested by Dyson, yet the situation remains unresolved.

I am requesting immediate action in the form of a full refund for my Dyson Airwrap. After this experience, I no longer consider myself a Dyson customer, and I will be spreading the truth about this company's practices.

Moving forward, we will be collecting data and proof against Dyson for these unethical practices. I urge anyone experiencing similar issues to submit their information to canceldyson@gmail.com. We will be taking action into our own hands.

At this point, I have spent an inordinate amount of energy over a $600 product. I have never been put in such a situation before, and I fully understand the frustrations of the thousands of other customers who have faced this problem. Instead of allowing our energy to be wasted, we must spread the truth about Dyson. It’s time to unite our efforts collectively, reminding Dyson that it is their customers who make their company successful.